HP P3010 4 Parts and diagrams

Transparencies or glossy paper will not feed ..................................................................	244
Envelopes jam or will not feed in the product ..................................................................	245
Output is curled or wrinkled .............................................................................................	245
Product does not duplex or duplexes incorrectly (duplex models) ..................................	246
Solve image-quality problems ..........................................................................................................	247
Image defect examples ....................................................................................................	247
Clean the product .............................................................................................................................	254
Solve performance problems ...........................................................................................................	257
Solve connectivity problems .............................................................................................................	258
Solve direct-connect problems ........................................................................................	258
Solve network problems ..................................................................................................	258
Service mode functions ....................................................................................................................	259
Service menu ...................................................................................................................	259
Product resets ..................................................................................................................	260
Restore factory settings ..................................................................................	260
Hard disk initialization .....................................................................................	260
Skip disk-load ..................................................................................................	260
NVRAM initialization ........................................................................................	260
Service ID .......................................................................................	261
Restore service ID ..........................................................................	261
Convert the service ID to an actual date ........................................	261
Reset serial number .......................................................................	262
Reset page counts ..........................................................................	262
Product cold reset ...........................................................................................	262
Product updates ...............................................................................................................................	263
Determine the current firmware version ...........................................................................	263
Download new firmware from the HP Web site ...............................................................	263
Transfer the new firmware to the product ........................................................................	263
Use the flash executable file to update the firmware ......................................	263
Use FTP to upload the firmware through a browser .......................................	264
Use FTP to upgrade the firmware on a network connection ...........................	264
Use HP Web Jetadmin to upgrade the firmware .............................................	265
Use Microsoft Windows commands to upgrade the firmware .........................	265
Upgrade the HP Jetdirect firmware ..................................................................................	265
4 Parts and diagrams
Order parts by authorized service providers ....................................................................................	268
Order parts, accessories, and supplies ...........................................................................	268
Related documentation and software ..............................................................................	268
Supplies part numbers .....................................................................................................	268
Accessories part numbers ...............................................................................................	269
Whole-unit replacement part numbers .............................................................................	270
How to use the parts lists and diagrams ..........................................................................................	271

x ENWW