Table 3-7Control-panel messages (continued)

Control panel message

Description

Recommended action

 

 

 

No job to cancel

The stop button

was pressed, but there is No action is necessary.

no active job or buffered data to cancel.

The message is displayed for about

2 seconds before the product returns to the ready state.

Non-HP supply installed

You have installed a print cartridge that

If you believe you purchased a genuine HP

 

Hewlett-Packard did not make.

supply, go to www.hp.com/go/

 

 

anticounterfeit.

 

 

 

OUTPUT BIN FULL

This message appears on the control-panel

1. Make sure that the media full sensor flag

Remove all paper from bin

display, but the bin is not full.

 

is not damaged and can freely move. If

 

 

the sensor flag is damaged, replace the

 

 

 

top-cover assembly.

 

 

2.

Make sure that the connector J4 on is

 

 

 

fully seated on the sensor and

 

 

 

connector J1605 is fully seated on the

 

 

 

ECU.

 

 

3.

Use the G FD tray full sensor test in the

 

 

 

MANUAL SENSOR TEST menu (in the

 

 

 

DIAGNOSTICS menu) to test the

 

 

 

sensor functionality. If necessary,

 

 

 

replace the sensor (PS1).

 

 

 

OUTPUT BIN FULL

The output bin is full, but it is not needed for

Empty the bin before sending a job to that bin.

Remove all paper from bin

the current print job.

 

 

 

 

 

alternates with

 

 

 

<Current status message>

 

 

 

 

 

 

Paper Wrapped Around Fuser

Paper is wrapped around the fuser, and the

Remove the jam.

For help press

product has jammed.

If the message persists after you have

 

 

 

cleared all jams, replace the fuser.

 

 

 

Please wait

The product is going offline.

No action is necessary.

 

 

 

Processing Upgrade <component>

Firmware is being upgraded in several

No action is necessary.

<XXX> %

stages.

 

 

Do not power off

 

 

 

 

 

 

RAM DISK DEVICE FAILURE

The specified device has failed.

Press the OK button to continue.

To clear press OK

 

 

 

 

 

 

RAM DISK FILE OPERATION FAILED

A command attempted an illogical operation.

Press the OK button to continue.

To clear press OK

 

 

 

 

 

 

RAM DISK FILE SYSTEM IS FULL

The specified file system is full and cannot be

Press the OK button to continue.

To clear press OK

written to.

 

 

 

 

 

 

 

 

RAM DISK IS WRITE PROTECTED

The device cannot be written to.

Press the OK button to continue.

To clear press OK

 

 

 

 

 

 

READING <DIRECTORY> XXXX files

The product is reading the files in the USB

No action is necessary.

found XXXX supported

folder.

 

 

 

 

 

 

ENWW

Tools for troubleshooting 211