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HP P3010 manual 242

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7.Remove any jammed paper.

8.Press the cartridge-door-release button, and open the cartridge door.

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9.Close the rear door.

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228 Chapter 3 Solve problems

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Contents

Page Page Page Page Conventions used in this guide TIP: WARNING Page Table of contents 2 Removal and replacement 3 Solve problems Page Page 4 Parts and diagrams Appendix A Service and support Appendix B Specifications Appendix C Regulatory information Page 1 Theory of operation Major printer systems Printer block diagram Figure Normal sequence of operation Sleep mode SYSTEM SETUP Input/output CPU Optional hard disk Firmware Nonvolatile memory Page Motors, fans, clutches, solenoids, switches, and sensors Figure 1-3 Motors Figure 1-4 Fans Page Page Page Figure 1-9 Sensors Page DC controller operations Page Fuser-controlcircuit Fuser failure detection Fuser temperature control Fuser protective function Low-voltagepower supply Overcurrent/overvoltage protection High-voltagepower supply Formatter heartbeat LED DIMM slots Laser/scanner system Laser failure detection Electrophotographic process Image formation process Latent-imageformation stage Developing stage Transfer stage Figure 1-23 Fusing Cleaning stage Toner detection ●Read ●Write Paper trays Photo sensors and switches Page Solenoids and clutches Page Cassette paper size detection/cassette paper detection Cassette pickup Page Page Tray driver PCA Page Media level and size detection Page 2 Removal and replacement Electrostatic discharge Required tools Types of screws Print-qualitytest Page Parts removal order Page Print cartridge Reinstallation tip Tray cassette (Tray 2, Tray 3, or Tray 4) Sub cover EIO disk DIMM cover and DIMM Reinstall the DIMM Page Formatter cover and formatter PCA Page Rear-doorassembly Page Page Page Left cover Page Right-rearcover Tray 1 (multipurpose tray) cover Page Cartridge-doorassembly Page Top-rightcover Control panel Page Front-rightand right-sidecover assembly Page Page Page Lower-rightcover and bracket To remove the bracket only: Reinstall the lower-rightcover Page Top cover Page Tray 1 (multipurpose tray) pickup roller Tray 1 (multipurpose tray) separation pad Tray 2, Tray 3, or Tray 4 pickup roller Page Tray 2, Tray 3, or Tray 4 separation pad Tray 2, Tray 3, or Tray 4 base-plateroller assembly Transfer roller Page USB port PCA Page Power-switchassembly Page Main fan, fan duct, and environmental sensor To remove the main fan only To remove the main fan and fan duct If only the main fan was removed Fuser Page Registration assembly Page Duplex media-feedassembly Page Page Laser/scanner 51.1 ERROR Page Engine control unit (ECU) Page Page Page Page Cassette pickup (Tray 2) solenoid or Tray 1 (multipurpose tray) pickup solenoid Page Fuser motor Sub fan and fan duct Page To remove the fan and duct To remove the fan only High-voltagepower supply (HVPS) Page Page Page Page Page 3 Solve problems Correctly adjust the sliding media guides Page PRINT MENU MAP Determine the problem source Power-onchecks LED diagnostics Engine diagnostics Fuser test page Paper-pathtest (and automatic sensors test) Sensor test (interactive) Page Page A TOP (Top-of-Page)sensor B Fuser output sensor C Duplex sensor D Paper width sensor E Tray 3 feed sensor F Tray 4 feed sensor G FD tray full sensor H Face up detect sensor I Cartridge-dooropen switch J Rear cover open sensor K Tray 1 paper sensor L Tray 2 paper sensor M Tray 2 detect switch N Tray 3 paper sensor O Tray 3 detect switch P Tray 4 paper sensor Q Tray 4 detect switch Print/stop test Component tests Page Block diagrams Page Plug/jack locations Location of connectors Page Locations of major components Page Page Page timing General charts General circuit diagram Page Cleaning page Configuration page Repetitive image-defectruler Use the menus Show Me How menu Retrieve job menu Information menu Paper handling menu Manage supplies menu Configure device menu PCL sub-menu PCL Print Quality menu Page Page System setup menu Page Page Page I/O menu Embedded Jetdirect and EIO <X> Jetdirect menus Page Page Page Page Page Page Diagnostics menu Page Service menu Control-panelmessage types Control-panelmessages Page Page Page Page Page Page 59.30 and 59.40 errors 59.50 and 59.60 errors Page Page Page Page Page Page Page Page Page Page Print an event log Show an event log Sample event-logpage Clear an event log Event-logmessages Page Common causes of jams Jam locations Page Clear jams from the input trays Clear jams from Tray Clear jams from Tray 2 or an optional 500-sheettray Page Page Clear jams from the duplexer Page Page Page Page Clear jams from the output areas Clear jams from the rear door and the fuser area Page Page Registration and transfer area Page Jam causes and solutions Page Page Page Avoid repeated jams Change jam recovery AUTO OFF Set the jam recovery feature JAM RECOVERY Product feeds multiple sheets Product feeds incorrect page size Product pulls from incorrect tray Paper does not feed automatically Paper does not feed from Tray 2, 3, or Transparencies or glossy paper will not feed Envelopes jam or will not feed in the product Output is curled or wrinkled Product does not duplex or duplexes incorrectly (duplex models) Image defect examples Perform the following test Page Page Page Page Page Clean the product (service visit) Page Page Page Solve direct-connectproblems Solve network problems Service menu Restore factory settings Hard disk initialization Skip disk-load NVRAM initialization NVRAM INIT Service ID Restore service ID -or Convert the service ID to an actual date Product cold reset Use the flash executable file to update the firmware Use FTP to upload the firmware through a browser Use FTP to upgrade the firmware on a network connection Use HP Web Jetadmin to upgrade the firmware Use Microsoft Windows commands to upgrade the firmware Device Management Navigation Device Lists Device Tools Jetdirect Firmware Update 4 Parts and diagrams Order parts, accessories, and supplies Related documentation and software Supplies part numbers Accessories part numbers Whole-unitreplacement part numbers Page Base product (no optional trays or accessories) Base product (optional trays or accessories) Figure 4-3 Covers Page Page Page Page Page Page Page Page Page Page Page Page Page 500-sheetinput tray (Tray 3 and Tray 4) Page Page Page Page Page Page Page Page A Service and support Page Page Page Page Page Page Page Page Page B Specifications Page Page Page C Regulatory information Page Protecting the environment Ozone production Power consumption Toner consumption Paper use United States and Puerto Rico Non-U.S.returns Material restrictions Chemical substances Material Safety Data Sheet (MSDS) For more information Page Laser safety Canadian DOC regulations VCCI statement (Japan) Power cord statement (Japan) EMC statement (Korea) Laser statement for Finland Luokan 1 laserlaite VAROITUS VARNING HUOLTO Substances Table (China) Index