HP P3010 manual 265

Table 3-9Image defect examples (continued)

Problem	Image example	Solution
Repeat defects		1. Print a few more pages to see if the problem corrects itself.

2.Clean the inside of the product and run a cleaning page to clean the fuser. See

Print Quality menu on page 180.

3.Use the repetitive defect ruler to determine if the defect is caused by the fuser

or the print cartridge (see Repetitive image-defect ruler on page 173).

				◦	If the print cartridge is causing the defect, run the print/stop test at the
					500 msec setting. If the test shows a defect, replace the print cartridge.
					See Print cartridge on page 52.
				◦	Use the PRINT FUSER TEST PAGE option in the DIAGNOSTICS menu
					to test the fuser. If the error persists, replace the fuser. See Fuser
					on page 100.
Repeat image			This type of defect might occur when using preprinted forms or a large quantity of
		Dear Mr. Abhjerhjk,	narrow paper. Verify that the preprinted ink used on forms meet HP specifications
		The dhjhfiuhu if teint hhkjhjnf j us a weue jd, fnk
		ksneh vnk kjdfkaakd ss hsjhnckkajhdhf kashfhnduujdn.	for use in laser printers.
		Pkshkkhklhlkhkhyufwe4yrh9jjflkln djd skshkshdcnksnjcnal
		aksnclnslskjlncsl nas lnslna, ncnsljsjscljckn nsnclknsllj
		hwlsdknls nwljs nlnscl nijhsn clsncij hn. Iosi fsjs jlkh andjna this
		is a hn. jns fir stie a djakjd ajjssk. Thsi ius vnvlu tyeh lch afted,
		and when hghj hgjhk jdj a dt sonnleh.
		Suolklv jsdj hvjkrt ten sutc of jthjkfjkn vjdj hwjd, an olk d
		.at fhjdjht ajshef. Sewlfl nv atug ahgjfjknvr kdkjdh sj hvjk
		sjskrplo book. Camegajd sand their djnln as orged tyehha	1.	Print a few more pages to see if the problem corrects itself.
		as as hf hv of the tinhgh in the cescmdal vlala tojk. Ho sn shj
		shjkh a sjca kvkjn? No ahdkj ahhtuah ahavjnv hv vh aefve r
		Tehreh ahkj vaknihidh was skjsaa a dhkjfn anj
		cjkhapsldnlj llhfoihrfhthej ahjkkjna oa h j a kah w asj kskjnk as
		sa fjkank cakajhjkn eanjsdn qa ejhc pjtpvjlnv4purlaxnwl. Ana
		l, and the askeina of ahthvnasm. Sayhvjan tjhhjhr ajn ve fh k
		v nja vkfkahjd a. Smakkljl a sehiah adheufh if you do klakc k
		w vka ah call lthe cjakha aa d a sd fijs.
		Sincerely,	2.	Make sure that the type and quality of the paper you are using meet
		Mr. Scmehnjcj
				HP specifications. For more information, see the product user guide.
			3.	Verify that the product is configured for the correct paper type.
			4.	Set the fuser mode to LOW.
			5.	Use the PRINT FUSER TEST PAGE option in the DIAGNOSTICS menu to
				test the fuser. If the error persists, replace the fuser. See Fuser on page 100.
Misformed characters			1.	Print a few more pages to see if the problem corrects itself.
		AaBbCc	2.	Make sure that the environmental specifications for the product are being met.
		AaBbCc
				See the product user guide.
	AaBbCc
	AaBbCc		3.	Make sure that the type and quality of the paper you are using meet
	AaBbCc
				HP specifications. For more information, see the product user guide.
	AaBbCc		4.	The laser/scanner wire connectors might have poor contact. Reconnect the
				connectors (J12 and J3100).
			5.	The ECU wire connectors might have poor contact. Reconnect the connectors
				(J1505 and J1702).
			6.	The laser/scanner might be damaged. Replace the laser/scanner. See Laser/
				scanner on page 107.
Page skew			1.	Print a few more pages to see if the problem corrects itself.
			2.	Verify that no torn pieces of paper are inside the product.
			3.	Make sure that paper is loaded correctly and that all adjustments have been
				made. Make sure that the guides in the tray are not too tight or too loose against
				the paper.
			4.	Turn over the paper in the tray. Also, try rotating the paper 180°.
			5.	Make sure that the type and quality of the paper you are using meet
				HP specifications. For more information, see the product user guide.
			6.	Make sure that the environmental specifications for the product are being met.
				See Environmental specifications on page 309.

ENWW Solve image-quality problems 251