Table
Control panel message | Description | Recommended action |
|
|
|
40 EIO X BAD TRANSMISSION To continue press OK
The connection has been broken between the product and the EIO card in the specified slot [X].
Note: EIO 0 is reserved for the HP Jetdirect embedded print server.
Press the OK button to clear the error message and continue printing.
40 EMBEDDED I/O BAD TRANSMISSION | The connection has been broken between | 1. | Print the configuration and Embedded |
To continue press OK | the product and HP Jetdirect print server. |
| JetDirect pages to verify that the card |
|
| status is “Ready,” and that the protocol | |
|
|
| reads “Ready.” |
|
| 2. | Verify that all the configuration |
|
|
| parameters (IP address, configuration |
|
|
| method, and domain) are correct. |
|
| 3. | Verify that you are using a working |
|
|
| network cable. |
|
| 4. | Verify you can “ping” a network address |
|
|
| from the product. |
|
| 5. | Verify that the HP JetDirect print server |
|
|
| has the latest firmware. HP JetDirect |
|
|
| firmware is part of the product firmware. |
|
|
| Find the latest product firmware at |
|
|
| |
|
|
| |
41.3 UNEXPECTED SIZE IN TRAY 1 | You have configured Tray 1 for a different | Reload the tray with the correct paper size. | |
MANUALLY FEED <TYPE> <SIZE> | size of paper than the print job requires. | If another tray contains the correct size, the | |
| |||
| NOTE: This error can be caused by a multi | product prompts you to press the OK button | |
| feed problem. Open, and then close, the | to use another tray. | |
| cartridge door to clear the error message. If |
|
|
the error persists, and the tray is correctly configured, try cleaning the Tray 1 pickup roller (or you might have to replace the roller).
41.3UNEXPECTED SIZE IN TRAY <X> For help press 
alternates with
LOAD TRAY <X> [TYPE] [SIZE] To use another tray press OK
You have configured the tray for a different size of paper than the print job requires.
NOTE: This error can be caused by a multi feed problem. Open, and then close, the cartridge door to clear the error message. If the error persists, and the tray is correctly configured, try cleaning the Tray 1 pickup roller (or you might have to replace the roller).
1.Reload the tray with the correct paper size.
2.Make sure the paper size that is specified in the software program, the printer driver, and the control panel are all the same.
3.Press the OK button and scroll to the TRAY <X> SIZE = <Size> option. Reconfigure the size in a tray to match the size required for the print job.
4.If the error does not clear, turn the product off and then on.
5.If the message persists, contact an HP- authorized service or support provider.
200 Chapter 3 Solve problems | ENWW |