Table 3-7Control-panel messages (continued)

Control panel message

Description

Recommended action

 

 

 

13.JJ.NT JAM IN <LOCATION>

A jam has occurred in the specified location.

13.JJ.NT JAM INSIDE <LOCATION>

● 13.JJ.NT JAM INSIDE REAR DOOR

 

● 13.JJ.NT JAM IN FUSER

 

● 13.JJ.NT JAM INSIDE TOP COVER

 

● 13.JJ.NT JAM IN TRAY 1

 

● 13.JJ.NT JAM IN TRAY <X>

 

● 13.JJ.NT JAM IN TRAY 2

 

● 13.JJ.NT JAM INSIDE DUPLEXER

Remove the jammed paper. See Jam locations on page 220.

If the message persists after you have cleared all jams, a sensor might be stuck or broken. See Paper-path test (and automatic sensors test) on page 136 or Sensor test (interactive) on page 137.

13.JJ.NT PAPER JAM OPEN INPUT

A jam has occurred in a tray.

1.

Open each tray and check for jammed

TRAYS

 

 

paper.

alternates with

 

2.

Open the cartridge door.

Open all trays

 

3.

Remove the print cartridge and any

 

 

 

paper.

 

 

4.

Reinstall the print cartridge and close

 

 

 

the cartridge door.

 

 

5.

Close all trays.

 

 

6.

Remove the jammed paper. See Jam

 

 

 

locations on page 220.

 

 

7.

If the message persists after you have

 

 

 

cleared all jams, a sensor might be stuck

 

 

 

or broken. See Paper-path test (and

 

 

 

automatic sensors test) on page 136 or

 

 

 

Sensor test (interactive) on page 137.

 

 

 

 

21 PAGE TOO COMPLEX

The data in the print job is too complex.

1.

Press the OK button to print the

For help press

 

 

transferred data (some data might be

 

 

lost).

alternates with

 

2.

If this message displays often, simplify

21 PAGE TOO COMPLEX

 

 

the print job or install more memory.

 

 

 

To continue press OK

 

 

 

 

 

 

 

22 EIO X BUFFER OVERFLOW

Too much data was sent to the EIO card in

1.

Press the OK button to clear the

To continue press OK

the specified slot [X]. An improper

 

message. (The job does not print.)

communications protocol might be in use.

2.

Check the host configuration. If the

 

 

 

Note: EIO 0 is reserved for the HP Jetdirect

 

message persists, contact an HP-

 

embedded print server.

 

authorized service or support provider.

 

 

 

22 EMBEDDED I/O BUFFER OVERFLOW

Too much data was sent to the product's

Press the OK button to continue printing.

To continue press OK

internal HP Jetdirect.

Some data might be lost.

 

 

 

 

 

 

22 USB I/O BUFFER OVERFLOW

Too much data was sent to the USB port.

Press the OK button to clear the error

To continue press OK

 

message. (The job does not print.)

 

 

 

 

 

 

 

ENWW

Tools for troubleshooting 199