Table
Control panel message | Description | Recommended action |
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Too many trays installed | You have installed more optional trays than | Remove one of the optional trays. |
Turn power off and uninstall a tray | the product supports. |
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The product can accept up to two optional |
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Too many USB accessories | The does not support this many USB storage | Remove the extra USB storage accessories |
For help press | accessories. | until this message goes away. Then, remove |
| and reinsert the new USB storage accessory. | |
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Too many USB hubs | The product has detected that a USB hub is | Remove the extra USB hub. The product |
Remove latest USB hub | connected to another USB hub. | does not support USB hubs connected to |
| other USB hubs. | |
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TRAY <X> [TYPE] [SIZE] | This message states the current type and | To change the paper size or type press the |
To change size or type press OK | size configuration of the paper tray, and | OK button while the message is present. To |
allows you to change the configuration. | clear the message, press the back arrow | |
alternates with |
| while the message is present. |
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TRAY <X> [TYPE] [SIZE] |
| ● Select the ANY SIZE and ANY TYPE |
| settings if the tray is used frequently for | |
To accept settings press |
| different sizes or types. |
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| ● Set size and type to a specific setting if |
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| printing with only one type of paper. |
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TRAY <X> OPEN | The tray cannot feed paper to the product | Check the trays and close any that are open. |
For help press | because tray [X] is open and must be closed |
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for printing to continue. |
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alternates with |
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<Current status message> |
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Unable to add more files to print | The print queue has the maximum number of | Wait for a job to finish before adding another |
Wait for a job to finish printing | jobs. | job to the print queue. |
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UNABLE TO READ ENTIRE DIRECTORY | The list of files on the USB accessory is | 1. To print a file from the partial list, press |
To continue press OK | longer than the product can display. | the OK button and then select a file from |
| the list. | |
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| 2. To prevent this problem, remove files |
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| from the USB accessory. |
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UNABLE TO STORE JOB | The print job named cannot be stored | Correct the error and then try again to store |
alternates with | because of a memory, disk, or configuration | the job. |
problem. |
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<Current status message> |
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UNSUPPORTED SUPPLY IN USE | The print cartridge is for a different HP | If print quality is no longer acceptable, replace |
| product. | the print cartridge. |
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UNSUPPORTED SUPPLY INSTALLED | The print cartridge is for a different HP | If print quality is no longer acceptable, replace |
| product. | the print cartridge. |
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ENWW | Tools for troubleshooting 213 |