HP P3010 Event-logmessages

Event-log messages

NOTE: Unless otherwise noted, the event log messages in the following table do not have a corresponding control-panel message.

Table 3-8Event log only messages

Event log message	Description	Comments
10.10.0Y	Memory error on supply	The memory tag is missing or defective.
		See 10.XX.YY SUPPLY MEMORY
		ERROR in Interpret control-panel
		messages on page 197.
10.30.00	Non-HP supply in use	Transition from all HP to at least one non-
		HP consumable.
10.31.00	Non-HP supply in use	Transition to at least one cloned print
		cartridge.
10.32.00	Unauthorized supply in use	Transition to at least one unauthorized
		cloned print cartridge.
10.40.00	Genuine HP Supplies Installed	Transition from at least one non-HP to all
		genuine HP supplies.
10.41.00	Unsupported supply in use	Transition at least one unsupported HP
		consumable in use.
13.05.00	Jam in the fuser area	● For jam location information, see
		Jam locations on page 220.
		● If the error persists, a sensor might
		be damaged. See Paper-path test
		(and automatic sensors test)
		on page 136 or Sensor test
		(interactive) on page 137.
13.31.00	Jam in the fuser area	● For jam location information, see
		Jam locations on page 220.
		● If the error persists, a sensor might
		be damaged. See Paper-path test
		(and automatic sensors test)
		on page 136 or Sensor test
		(interactive) on page 137.
13.20.00	Jam inside the rear door	● For jam location information, see
		Jam locations on page 220.
		● If the error persists, a sensor might
		be damaged. See Paper-path test
		(and automatic sensors test)
		on page 136 or Sensor test
		(interactive) on page 137.
13.21.00	Jam inside the rear door	● For jam location information, see
		Jam locations on page 220.

● If the error persists, a sensor might be damaged. See Paper-path test (and automatic sensors test)

on page 136 or Sensor test (interactive) on page 137.

ENWW Tools for troubleshooting 217