Product does not duplex or duplexes incorrectly (duplex models)

Product will not duplex (print 2-sided jobs) or duplexes incorrectly

Cause

Solution

 

 

The product does not support automatic 2–sided printing.

The HP LaserJet P3015 base model does not support

 

automatic 2–sided printing.

 

 

You are trying to duplex on unsupported paper.

Verify that the paper is supported for duplex printing.

 

 

The printer driver is not set up for duplex printing.

Set up the printer driver to enable duplex printing.

 

 

The first page is printing on the back of preprinted forms or

Load preprinted forms and letterhead in Tray 1 with the

letterhead.

letterhead or printed side down, with the top of the page leading

 

into the product. For Trays 2, 3, and 4, load the paper printed

 

side up with the top of the page toward the front of the product.

 

 

The product configuration is not set for duplexing.

In Windows, run the automatic configuration feature:

 

1.

Click the Start button, point to Settings, and then click

 

 

Printers (for Windows 2000) or Printers and Faxes (for

 

 

Windows XP).

 

2.

Right-click the HP product icon, and then click

 

 

Properties or Printing Preferences.

 

3.

Click the Device Settings tab.

 

4.

Under Installable Options, click Update Now in the

 

 

Automatic Configuration list.

 

 

 

Duplex printing is turned off.

1.

Open each of the following menus. Press the down arrow

 

 

 

button to highlight it and then press the OK button to

 

 

select it.

 

 

a.

CONFIGURE DEVICE

 

 

b.

PRINTING

 

 

c.

DUPLEX

 

2.

Select the ON option.

 

 

 

 

246 Chapter 3 Solve problems

ENWW