Jams in input tray area (Tray 1; multipurpose tray)

Cause

Solution

 

 

Poor contact of the Tray 1 pickup solenoid drive connector.

Reconnect the connector (J1602) on the ECU.

 

 

The Tray 1 pickup solenoid is defective.

Replace the Tray 1 pickup solenoid. See Cassette pickup

 

(Tray 2) solenoid or Tray 1 (multipurpose tray) pickup solenoid

 

on page 115.

 

 

Jams in the input tray areas

 

 

 

Cause

Solution

 

 

The registration roller is worn or deformed.

Replace the registration assembly if the registration roller is

 

damaged or worn. See Registration assembly on page 102.

 

 

The transfer roller is not installed correctly.

Reinstall the transfer roller. See Transfer roller on page 92.

 

 

The transfer roller is worn or deformed.

Replace the transfer roller. See Transfer roller on page 92.

 

 

Poor contact of the main motor connector.

Reconnect the connector (J1503) on the ECU.

 

 

The main motor is defective.

Replace the main motor.

 

 

Jam in the rear door and fuser area (delivery-delay jam)

 

 

 

Cause

Solution

 

 

Dirt or scratches on the fuser-inlet guide.

Clean the fuser-inlet guide if dirty or if there is a toner build

 

up on it.

 

Replace the fuser if it is scratched. See Fuser

 

on page 100.

 

 

The fuser delivery sensor (PS2) lever is defective.

Check the sensor lever and place it in correct position to

 

move smoothly and freely.

 

Replace the fuser if the sensor lever is damaged. See

 

Fuser on page 100.

 

 

Poor contact of the fuser delivery sensor connector.

Reconnect the connectors (J22 and J24) on the transit

 

(inline) connector.

 

Reconnect the connector (J1608) on the ECU.

 

 

The fuser delivery sensor (PS2) is defective.

Replace the fuser. See Fuser on page 100.

 

 

ENWW

Clear jams 237