Table
Control panel message | Description | Recommended action |
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8X.YYYY EIO ERROR | The EIO accessory card in slot [X] has | 1. | Turn the product off and then on. | ||||
| encountered a critical error. | 2. | Turn the product off, reseat the EIO | ||||
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| accessory in slot [X], and then turn the | ||||
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| product on. |
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| 3. | Turn the product off, remove the EIO | ||||
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| accessory from slot [X], install it in a | ||||
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| different EIO slot, and then turn the | ||||
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| product on. |
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| 4. | Replace the EIO accessory in slot [X]. | ||||
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8X.YYYY EMBEDDED JETDIRECT ERROR | The embedded HP Jetdirect print server has | Turn the product off and then on. | |||||
| encountered a critical error. |
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<BINNAME> FULL | This message appears on the | 1. | Make sure that the media full sensor flag | ||||
| display, but the bin is not full. |
| is not damaged and can freely move. If | ||||
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| the sensor flag is damaged, replace the | ||||
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| 2. | Make sure that the connector J4 on is | ||||
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| fully seated on the sensor and | ||||
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| connector J1605 is fully seated on the | ||||
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| ECU. |
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| 3. | Use the G FD tray full sensor test in the | ||||
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| MANUAL SENSOR TEST menu (in the | ||||
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| DIAGNOSTICS menu) to test the | ||||
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| sensor functionality. If necessary, | ||||
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| replace the sensor (PS1). | ||||
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ACCEPT BAD SIGNATURE? | The product is performing a remote firmware | Download the correct firmware upgrade file | |||||
Yes press OK | upgrade, the | for this product, and then reinstall the | |||||
match the signature, and the SIGNATURE | upgrade. |
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alternates with | CHECK menu is set to the PROMPT IF |
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BAD option. |
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ACCEPT BAD SIGNATURE? |
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No press |
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Access denied MENUS LOCKED | The product | See your system administrator. | |||||
| trying to use has been locked to prevent |
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| unauthorized access. |
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Action not currently available for tray x | Duplexing is not available when the tray size | Change tray settings. |
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Tray size cannot be ANY SIZE/ANY | is set to the ANY SIZE setting or the ANY | 1. | Press the Menu button |
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CUSTOM setting. |
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CUSTOM |
| 2. | Press the down arrow |
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| button or the | |||||
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| up arrow button to navigate to the | ||||
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| PAPER HANDLING menu, and then | ||||
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| press the OK button. |
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| 3. | Press the down arrow |
| button to | ||
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| highlight the specified tray, and then | ||||
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| press the OK button. |
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| 4. | Change the selected tray's size and type | ||||
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| settings. |
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BAD OPTIONAL TRAY CONNECTION | An optional tray is not connected correctly. | Remove the product from the tray, and | |||||
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| reinstall it. Turn the product off and then on. | |||||
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206 Chapter 3 Solve problems | ENWW |