HP P3010 59.30 and 59.40 errors, 59.50 and 59.60 errors

Table 3-7Control-panel messages (continued)

Control panel message	Description	Recommended action
58.XX ERROR	A product error has occurred where a	Make sure the line voltage and current source
For help press	memory tag CPU error was detected, or there	meet the electrical specifications for the
	is a problem with the air sensor or power	product.
alternates with	supply.	To resolve problems with the power supply:
	● 58.02 = check environmental sensor
58.XX ERROR		1.	Remove the product from any UPS
	TH3
To continue turn off then on			supplies, additional power supplies, or
	● 58.04 = check low-voltage power supply		power strips. Plug the product into a wall
	(ECU)		outlet and see if this resolves the
			problem.
		2.	If the product is already plugged into a
			wall outlet, try another power source in
			the building that is independent of the
			one being used.
		3.	Replace the ECU.
59.XY ERROR	A temporary printing error occurred.	59.30 and 59.40 errors
For help press	● 59.30 = fuser motor start up error	1.	Turn the product off and then on.
alternates with	(M8002)	2.	Make sure that connectors J8002 and
59.XY ERROR	● 59.40 = fuser motor rotation error		J1504 are fully seated on the ECU.
	(M8002)	3.	Use the COMPONENT TEST (in the
To continue turn off then on
	● 59.50 = main motor start up error		DIAGNOSTICS menu) to test the fuser
	(M8001)		motor functionality. If necessary,
	● 59.60 = main motor rotation error		replace the motor (M8002).
	(M8001)	59.50 and 59.60 errors
		1.	Make sure that connector J1503 is fully
			seated on the ECU.
		2.	Use the COMPONENT TEST (in the
			DIAGNOSTICS menu) to test the main
			motor functionality. If necessary,
			replace the motor (M8001).
68.X PERMANENT STORAGE FULL	The permanent storage is full. Some settings	1.	If the error does not clear, turn the
For help press	might have been reset to the factory defaults.		product off and then on.
		2.	Print a configuration page and check the
alternates with
			product settings to determine which
68.X PERMANENT STORAGE FULL			values have changed.
To continue press OK		3.	To clean up permanent storage, turn the
			product off, and then press and hold the
			Menu button	while turning the
			product on.
		4.	If the message persists, contact an HP-
			authorized service or support provider.
68.X PERMANENT STORAGE WRITE FAIL	The storage device is failing to write. Printing	Press the OK button to continue.
To continue press OK	can continue, but there might be some	If the error does not clear, turn the product off
	unexpected behaviors because an error
	occurred in permanent storage.	and then on.

204 Chapter 3 Solve problems ENWW