Table
Control panel message | Description | Recommended action | ||
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50.X FUSER ERROR | A fuser error has occurred. The values for X | 1. | Power cycle the product to determine if | |
For help press | are listed below. |
| the error is persistent. | |
● 50.1: Low fuser temperature of | 2. | Verify that the correct fuser model is | ||
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| thermistor (TH1) |
| installed in the product. | |
| ● 50.2: Fuser | 3. | Verify that the correct voltage fuser is | |
| ● 50.3: High fuser temperature of |
| installed in the product. | |
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| thermistor (TH1) | 4. | 50.2 errors: Make sure that the | |
| ● 50.4: Faulty fuser (drive circuit failure) |
| connectors J8002 and J1505 are fully | |
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| seated on the ECU, and connector J18 | ||
| ● 50.8: Lower fuser temperature of |
| is fully seated on the fuser. | |
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| thermistor (TH2) | 5. | 50.1, 50.3, 50.8, and 50.9 errors: Make | |
| ● 50.9: High fuser temperature of |
| sure that the connectors J18 and J1608 | |
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| are fully seated on the ECU. | ||
| thermistor (TH2) |
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| 6. | 50.8 errors: Remove the fuser and | |
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| make sure that there is no residual | |
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| media or toner has built up on the fuser. | |
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| 7. | 50.4 errors: Make sure that the power | |
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| to the product meets the specifications | |
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| for the product. | |
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| NOTE: If the power supplied to the | |
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| product is outside the specifications, the | |
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| fuser temperature control circuit will not | |
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| properly work, causing a fuser | |
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| malfunction. | |
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| Make sure that the connector J1002 and | |
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| J1505 are fully seated on the ECU. | |
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| If the error persists, replace the ECU. | |
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| 8. | If the error persists, replace the fuser. | |
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51.XY ERROR | A laser/scanner error has occurred. | 1. | From the DIAGNOSTICS menu, run the | |
To continue turn off then on |
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| laser/scanner motor component test. | |
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| Verify that you can hear the motor | ||
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| rotate. | |
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| 2. | If you cannot hear the motor rotate, | |
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| verify that connector J1702 and | |
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| connector J1505 are fully seated on the | |
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| DC controller PCA (ECU). | |
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| 3. | Verify that the connector J100 on the | |
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| laser/scanner assembly is securely | |
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| attached. | |
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| 4. | If the error persists, replace the laser/ | |
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| scanner assembly. | |
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202 Chapter 3 Solve problems | ENWW |