Table
Control panel message | Description | Recommended action |
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Bad signature | The firmware upgrade code does not match | Download the correct firmware upgrade file |
Upgrade cancelled | the product signature. | for this product, and then reinstall the |
| upgrade. | |
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BLACK CARTRIDGE VERY LOW | The product indicates when a supply level is | If print quality is no longer acceptable, replace |
| very low. Actual print cartridge life might vary. | the print cartridge. |
| Consider having a replacement print |
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| cartridge available to install when print quality |
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| is no longer acceptable. You do not need to |
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| replace the print cartridge at this time unless |
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| print quality is no longer acceptable. After an |
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| HP supply has reached the very low |
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| threshold, the HP premium protection |
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| warranty for that supply has ended. |
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Canceling... | The product is canceling a job. The message | No action is necessary. |
| continues while the product clears the paper |
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| path and clears any remaining incoming data. |
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CANNOT DUPLEX | The rear door must be closed to duplex. | Close the rear door. |
CLOSE REAR DOOR |
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For help press |
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Checking paper path | The product is checking for possible jams or | No action is necessary. |
| paper that was not cleared from the product. |
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Checking printer | The product is checking for possible jams or | No action is necessary. |
| paper that was not cleared from the product. |
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CHOSEN PERSONALITY NOT | The product received a request for a | Print the job using a printer driver for a |
AVAILABLE | personality (product language) that does not | different product language, or add the |
To continue press OK | exist. The print job is canceled. | requested language to the product (if |
| available). | |
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| To see a list of available personalities, print a |
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| configuration page. |
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CLEANING DISK <X>% COMPLETE | The storage device is being sanitized or | No action is necessary. |
Do not power off | cleaned. Do not turn off. Product functions |
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are unavailable. The product automatically |
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alternates with | turns off and then on when finished. |
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CLEANING DISK <X>% COMPLETE |
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For help press |
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CLEANING PAGE ERROR | You are processing a cleaning page with the | Open the rear output bin to begin creating or |
Open rear door | rear door closed. | processing the cleaning page. |
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CLEANING... | The product is performing an automatic | No action is necessary. |
DO NOT GRAB PAPER | cleaning. |
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Clearing event log | The product is clearing the event log. | No action is necessary. |
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Clearing paper path | The product jammed or was turned on and | Wait for the product to finish trying to clear the |
| paper was detected in a wrong location. The | pages. If it cannot, a jam message displays |
| product is automatically attempting to eject | on the control panel. |
| the pages. |
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ENWW | Tools for troubleshooting 207 |