Lucent Technologies MDW 9031DCP manual Installation Problems, Troubleshooting Procedures

5 Troubleshooting Procedures

Installation Problems

Symptom	Possible Causes	Possible Solutions
One or more OUT	Expansion cable is installed in the	1 Verify that all expansion cables are fully
OF SYNC LEDs is	wrong IN or OUT jack, or it is not	inserted in the correct IN and OUT
lit, radio module	fully inserted into the correct jack.	jacks.
PASS LEDs are not	Carriers were not powered in the	2 Check CONTROL/EXPANSION
lit, or both.
	correct order.	LEDs for correct color. (See
	Telephone line cord was	“Understanding Your Model 117A4
		Carrier” in Chapter 2.)
	disconnected and reconnected
	without powering down, waiting	3 Ensure that each carrier has at least one
	15 seconds, and repowering the	radio module installed.
	carrier(s).	If the control carrier is a Model 117A3,
		ensure that there is a radio module in
		that carrier’s Slot 6.
		4 Power down all carriers, wait 15
		seconds, repower the control carrier,
		then repower the expansion carriers in
		order, from left to right.
After you plug the	Radio module or carrier(s) is	Plug the radio module or carrier(s) into an
radio module or	plugged into an electrical outlet	outlet not controlled by a switch.
carrier into an	controlled by a switch.
electrical outlet, one	Power cord of radio module is not	Unplug the radio module’s power cord/AC
or more radio module
	inserted properly.	adapter from the electrical outlet and from
POWER and PASS
		the radio module. Wait 15 seconds.
LEDs do not light.
		Carefully reinsert the power cord/AC
		adapter into the radio module and into the
		electrical outlet. Repeat for each radio
		module.
	Power cord of carrier(s) is not	Unplug the carrier’s power cord from the
	inserted properly.	electrical outlet. Unplug the AC adapter
		from the carrier and from the power cord.
		Carefully reinsert the AC adapter into the
		carrier and into the power cord. Repeat for
		each carrier. After waiting 15 seconds, plug
		the power cord back into the electrical
		outlet. (If you have multiple carriers,
		repower the control carrier first, and then
		power the expansion carriers in order from
		left to right; or use a surge-protector strip to
		repower all the carriers at one time.)
	Power cord of radio module or	Call for Customer Support.*
	carrier(s) is defective.
*See “Customer Support” in the Copyright and Legal Notices at the beginning of this book

104 Issue 3 October 1999 MDW 9031/9031DCP Wireless Pocket Phone Installation and Use 503-801-166