5 Troubleshooting

 

Procedures

 

 

 

Symptom

Possible Causes

Possible solutions

 

 

 

No ring on an incoming

Handset is out of range of its

Move the handset closer to the radio

call.

matching radio module.

module.

 

Station wiring is incorrect.

Check your station wiring, referring

 

Radio module station wiring is

to the table in “Radio Module/Switch

 

Wiring” in Chapter 2, and your

 

not connected to the switch.

 

switch manual’s station port wiring

 

 

 

 

configuration.

 

Station port is set to NO RING

Check your switch manual for the

 

 

correct settings.

 

 

 

While you are talking

Handset antenna is not fully extended.

Fully extend the handset antenna.

and walking, handset

You are approaching an out-of-range

Move back toward the handset’s

beeps and RANGE

condition.

matching radio module until the

flashes in handset

 

display stops showing RANGE.

display.

 

 

 

 

 

 

While you are talking

You are out of range of the radio

Move back toward the radio module.

and walking, handset

module. YOUR CALL HAS NOT

Press O, then proceed as you

beeps and RANGE

BEEN DISCONNECTED. IT HAS

would for any call placed on Hold.

flashes in handset

BEEN PLACED ON HOLD.

 

display. You keep

 

 

walking away from

 

 

handset’s matching

 

 

radio module, handset

 

 

double beeps five times,

 

 

display goes blank, and

 

 

your call appears to be

 

 

disconnected.

 

 

 

 

 

After placing a call on

You are out of range of the radio

Move back toward the radio module.

Hold, you walk away

module. YOUR CALL HAS NOT

Press O, then proceed as you

from handset’s

BEEN DISCONNECTED. IT IS

would for any call placed on Hold.

matching radio module.

STILL ON HOLD.

 

Your handset beeps,

 

 

handset display flashes

 

 

RANGE, and your call

 

 

appears to be

 

 

disconnected.

 

 

 

 

 

116 Issue 3 October 1999

MDW 9031/9031DCP Wireless Pocket Phone Installation and Use 503-801-166

Page 124
Image 124
Lucent Technologies MDW 9031DCP manual Module. Your Call has not, Been Placed on Hold