5 Troubleshooting |
| Procedures |
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Symptoms | Possible Causes | Possible Solutions | ||
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HANDSET LED | Battery pack is defective. | If you have a battery pack in the | ||
flashes red. |
| handset and one in the spare battery | ||
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| compartment, remove both battery | ||
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| packs from the charger to clear the | ||
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| red flashing LED. Then test each | ||
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| battery pack separately as follows: | ||
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| 1 | Place the battery pack in the | |
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| battery charger’s spare battery | |
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| compartment. | |
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| 2 | Wait one minute. If the SPARE | |
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| LED flashes red, order a new | |
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| battery pack. | |
| Contacts in the handset cradle or on | 1 | Verify that there are no | |
| the battery pack are dirty. |
| obstructions on the handset or | |
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| battery charger contacts. | |
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| 2 | Unplug the charger and clean | |
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| the contacts with a soft eraser. | |
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| 3 | Clean the handset contacts with | |
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| a soft eraser. | |
| Handset is not seated properly in | Reseat the handset in the battery | ||
| battery charger’s handset cradle. | charger’s handset cradle, as | ||
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| described in Chapter 3. | ||
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SPARE LED on battery | Battery pack is not seated properly in | Reseat the battery pack in the | ||
charger does not light | the spare battery compartment. | battery charger’s spare battery | ||
when battery pack is |
| compartment. | ||
placed in spare battery | Contacts on the battery pack or in the | 1 | Verify that there are no | |
compartment. | ||||
spare battery compartment are dirty. |
| obstructions on the battery pack | ||
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| or battery charger contacts. | |
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| 2 | Unplug the charger and clean | |
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| the contacts with a soft eraser. | |
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| 3 | Clean the battery pack contacts | |
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| with a soft eraser. | |
| Battery pack is defective. | 1 | Insert the questionable battery | |
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| pack in the handset and place | |
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| the handset in the handset | |
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| cradle. | |
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| 2 | Wait one minute. If the | |
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| HANDSET LED flashes red, | |
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| order a new battery pack. | |
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118 Issue 3 October 1999 | MDW 9031/9031DCP Wireless Pocket Phone Installation and Use |