Lucent Technologies MDW 9031DCP manual Symptom Possible Causes Possible Solutions

Models: MDW 9031 MDW 9031DCP

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5 Troubleshooting

 

Procedures

 

 

 

Symptom

Possible Causes

Possible Solutions

 

 

 

(Continued)

You have a malfunctioning radio

1 Remove all but one radio

 

module.

module from the carrier. (See

 

 

“Removing Radio Module from

 

 

Carrier” in Chapter 4.)

 

 

2 Test each radio module

 

 

individually, verifying that the

 

 

POWER and PASS LEDs on

 

 

each radio module lights when

 

 

the carrier is powered, and that

 

 

the OUT OF SYNC LED is not

 

 

lit.

 

 

3 If the PASS LED does not light,

 

 

the radio module is

 

 

malfunctioning. Replace the

 

 

radio module and handset.

 

 

 

Voice quality in a

Handset is too close to the carrier(s).

Move the handset at least 6 feet

specific location is poor

 

(1.8 m) away for a one- or two-

and noisy.

 

carrier setup, or 10 feet (3.1 m)

 

 

away for a three-carrier setup.

 

 

 

Voice quality for calls is

Handset antenna is only partially

Fully extend the handset antenna.

lower than expected.

extended.

 

 

There are environmental limitations.

Reinstall the radio module or carrier

 

 

away from electrical equipment and

 

 

as high as possible on the wall [but

 

 

with radio module antennas 6 to 12

 

 

inches (15.2 to 30.5 cm) from the

 

 

ceiling]. (See “General Positioning

 

 

Rules” in Chapter 2 for more

 

 

information.)

 

You are using different models of

See “TransTalk 9000 System” in

 

handsets and the mix is incompatible

Chapter 1.

 

with the carrier.

 

 

 

 

112 Issue 3 October 1999

MDW 9031/9031DCP Wireless Pocket Phone Installation and Use 503-801-166

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Lucent Technologies MDW 9031DCP manual Symptom Possible Causes Possible Solutions