5 Troubleshooting |
| Procedures |
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Symptom | Possible Causes | Possible Solutions | ||
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You can hear the party | Mbutton was pressed | Press Magain to turn off the | ||
on the other end, but | inadvertently. | mute feature. | ||
they cannot hear you. |
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MUTE appears in the |
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handset display. |
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When placed in the | Battery charger is plugged into an | Plug the battery charger into an | ||
battery charger’s | electrical outlet controlled by a | outlet not controlled by a switch. | ||
handset cradle, the | switch, and the switch is turned off. |
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handset does not turn | Battery charger’s power cord is not | 1 | Unplug the power cord/AC | |
off. | ||||
inserted or is not inserted properly. |
| adapter from the electrical | ||
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| outlet. | |
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| 2 | Disconnect the power cord/AC | |
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| adapter from the battery | |
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| charger. | |
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| 3 | Carefully reconnect the power | |
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| cord/AC adapter to the battery | |
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| charger. | |
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| 4 | Plug the power cord/AC | |
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| adapter back into the electrical | |
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| outlet. | |
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Handset does not ring | Alerter is disabled and vibrator is | Enable the alerter and/or the | ||
or vibrate. | disabled. | vibrator. | ||
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After you press O | Handset must be programmed for | Enable the backlighting. (See | ||
or ", display does not | backlighting. | “Enabling or Disabling | ||
light. |
| Backlighting” in Chapter 3.) | ||
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After you press O | Battery pack may not be charged. | If you have one, try a different | ||
or ", the handset does |
| battery pack. | ||
not wake up or turn on. | Battery pack may have | Call for Customer Support.* | ||
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| malfunctioned. |
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Your handset shows | Your handset is not mapped to the | Change the handset button | ||
CHANGE BUTTN | correct switch. | mapping. (See “Changing the | ||
MAP in the display |
| Communications System Setting” | ||
when you try to use it. |
| in Chapter 2.) | ||
| If your handset is mapped to the | Check your station wiring, referring | ||
| correct switch, but you are still | to the table in “Radio | ||
| getting the message, your station | Module/Switch Wiring” in Chapter | ||
| wiring is incorrect. | 2 and your switch manual’s station | ||
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| port wiring configuration. | ||
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* See “Customer Support” in the Copyright and Legal Notices at the beginning of this book
108 Issue 3 October 1999 | MDW 9031/9031DCP Wireless Pocket Phone Installation and Use |
