Procedures

 

Troubleshooting 5

 

 

 

Battery Problems

Symptom

Possible Causes

Possible Solutions

 

 

 

Battery icon appears in

This is normal operation for the

No action is required.

the handset display.

MDW 9031 Pocket Phone.

 

 

 

 

Battery icon flashes in

Battery power is low.

You have 5 minutes or less of talk

the handset display and

 

time left. Either:

the handset beeps twice.

 

Complete your call, turn the

 

 

 

 

handset off, and recharge the

 

 

battery pack.

 

 

If you have a fully charged

 

 

spare battery pack, place your

 

 

call on Hold. Swap the battery

 

 

packs. Wait 6 to 10 seconds,

 

 

then turn the handset on and

 

 

proceed as you would for any

 

 

call placed on Hold.

 

 

 

Handset battery pack

Battery pack needs to be refreshed.

When the Battery icon flashes,

does not last as long as

 

insert the handset with its battery

it used to under similar

 

into the handset cradle and press the

conditions.

 

REFRESH button, or insert the

 

 

handset battery pack into the spare

 

 

battery compartment until the

 

 

SPARE LED is steady green.

 

 

 

You get less than 3

Battery pack needs to be refreshed a

Refresh the battery pack.

hours of talk time when

second time.

 

you use a standard

 

 

battery pack that was

 

 

refreshed.

 

 

 

 

 

You get less than 8

Battery pack needs to be refreshed a

Refresh the battery pack.

hours of talk time when

second time.

 

you use an extended

 

 

battery pack that was

 

 

refreshed.

 

 

 

 

 

When a battery pack or

Battery pack may have

Try a different battery pack if you

the handset with battery

malfunctioned.

have one.

pack is placed in the

 

Call for Customer Support.*

charger, the appropriate

 

 

 

LED (SPARE or

 

 

HANDSET) does not

 

 

light.

 

 

 

 

 

*See “Customer Support” in the Copyright and Legal Notices at the beginning of this book

MDW 9031/9031DCP Wireless Pocket Phone Installation and Use 503-801-166

Issue 3 October 1999 109

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Image 117
Lucent Technologies MDW 9031DCP manual Battery Problems