Lucent Technologies MDW 9031DCP manual Each radio module light when

Procedures Troubleshooting 5

Symptom	Possible Causes	Possible solutions
(Continued)	You have a malfunctioning radio	1 Remove all but one radio module
	module.	from the carrier. (See “Removing
		Radio Module from Carrier” in
		Chapter 4.)
		2 Test each radio module
		individually, verifying that the
		POWER and PASS LEDs on
		each radio module light when the
		carrier is powered, and that the
		OUT OF SYNC LED is not lit.
		3 If the PASS LED does not light,
		the radio module is
		malfunctioning. Replace the
		radio module and handset.
Handset voice quality	Electromagnetic fields are interfering.	Look for 110/Volt lines, fuse boxes,
and range are not as		circuit breakers, electrical junction
good as they were		boxes, or similar items. Move the
earlier.		carrier or radio module at least 6 feet
		(1.8 m) away from the potential
		interference.
	There is a large metal object within 3	Move the carrier or radio module at
	feet (1.2 m) of the radio module.	least 3 feet (1.2 m) away from the
		potential interference.
	There is a large metal object in the	Move the metal object, or move the
	“line of sight” to the radio module.	carrier or radio module.
Range for calls is lower	Handset antenna is only partially	Fully extend the handset antenna.
than expected.	extended.
	There are environmental limitations.	Reinstall the radio module or carrier
		away from electrical equipment and
		as high as possible on the wall [but
		with the top of the radio module
		antennas 6 to 12 inches (15.2 to 30.5
		cm) from the ceiling]. (See “General
		Positioning Rules” in Chapter 2 for
		more information.)
	You are using different models of	See “TransTalk 9000 System” in
	handsets and the mix is incompatible	Chapter 1.
	with the carrier.

MDW 9031/9031DCP Wireless Pocket Phone Installation and Use 503-801-166 Issue 3 October 1999 115