A-4 Administrator’s Handbook
How to reach us
We can help you with your problem more effectively if you have completed the environment profile in the
previous section. If you contact us by telephone, please be ready to supply Motorola Technical Support with the
information you used to configure the Router. Also, please be at the site of the problem and prepared to
reproduce it and to try some troubleshooting steps.
When you are prepared, contact Motorola Technical Support by e-mail, telephone, fax, or post:
Internet: ask_netopia@netopia.com (for technical support)
info@netopia.com (for general information)
Phone: 1 510-597-5400
Fax: 1 510-420-7601
Motorola, Inc.
Customer Services
6001 Shellmound Street
Emeryville, California 94608
USA
Online product information
Product information can be found in the following:
Motorola Netopia® World Wide Web server via http://www.netopia.com
Internet via anonymous FTP to ftp.netopia.com/pub