Omron NT31 NT31C manual Tool. System Menu Operation

Responding to Displayed Error Messages		Section 7-2
Message	Cause	Remedy
[No Direct Connection Info.]	Allocated words have not been	Allocate words for the PT status control
No Direct Connection Information is set	set for the PT status control area	area and PT status notify area with the
	and PT status notify area.	Support Tool and then transmit the direct
in Screen Data.
		connection information to the
Set Direct Connecting Information in
		NT31/NT31C.
Screen Data using by the Support Tool.
Then set the PT to the TRANSMIT
MODE and download Screen Data
again.
[Incorrect Screen Data]	The type of registered screen	Initialize the screen data memory, then
Screen Data in Screen Memory do not	data does not match that at the	transmit the correct screen data. (6-4-1
	NT31/NT31C.	Clearing Screen Data, page 140)
match with the System Program.
Initialize Screen Memory, and download
Screen Data again.
[No Starting Screen]	No data is registered for either	Either specify a screen number for which
Specified Starting Screen is not saved.	the screen number set in the PT	data is registered at the PT status control
	status control area or the Initial	area, or set the screen as the Initial
Fix Screen Data using by the Support
	Screen set with the Support Tool.	Screen in the System settings under PT
Tool.
	Or the screen number which	Configuration at the Support Tool.
Then set the PT to the TRANSMIT
	does not exist are registered.
MODE and download Screen Data
again.
[Touch Panel is disconnected]	The touch panel cable (film	Contact your OMRON service center.
	cable) inside the NT31/NT31C is
	disconnected.
[Memory Switch Corrupted]	The memory switches have been	Set the memory switches again using the
Because Memory Switch setting was	initialized due to discovery of an	System Menu and the System settings
	error in the memory switch	under PT Configuration at the Support
last. Initialized Memory Switch setting.
	settings.	Tool. (Section 6 System Menu Operation)
Press Confirm to return to the SYSTEM
		If the problem recurs, contact your
MENU.
		OMRON service center.
[Calendar Data Error]	There is an error in the date/time	Check the battery voltage by checking
Calendar Data is incorrect.	values due, for example, to low	the color of the RUN LED and with the
	battery voltage.	battery check in the System Menu; if the
Set to the MAINTENANCE MODE and
		voltage is low, replace the battery with a
set Calendar Data.
		new one. (Checking the Battery Voltage,
		page 214, and 7-3-1 Replacing the
		Battery, page 244)
		If the battery voltage is confirmed to be
		normal, set the calendar clock correctly
		from the System Menu. (6-11-2
		Displaying/Setting the Calendar and
		Clock, page 195)
[Backup Data Error]	Initialization has been executed	Check the battery voltage by checking
Memory table and History data was	because of an error in the	the color of the RUN LED and with the
	backup data area.	battery check in the System Menu; if the
initialized by backup failure.
		voltage is low, replace the battery with a
It can be caused by lowered voltage of
		new one. (Checking the Battery Voltage,
the battery.
		page 214, and 7-3-1 Replacing the
		Battery, page 244) The re-transmit the
		memory table data from the Support Tool.
		If the voltage is normal and the problem
		recurs, contact your OMRON service
		center.
[With memory switch setting screen]	Protocol settings for serial port A	Refer to Possible Combinations of
Invalid Comm. Method	and serial port B are	Communication Method Settings in page
	mismatched.	158 and set the protocol of serial port A
		and serial port B so that their settings are
		matched.
		* Set serial port A to None when
		connecting the Support Tool and the host
		at the same time.

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