Figure 5-80 Diagnostic Tools
¾Diagnostic Tool - Click the radio button to select one diagnostic tool:
z Ping - This diagnostic tool troubleshoots connectivity, reachability, and name resolution to a given host or gateway.
zTraceroute - This diagnostic tool tests the performance of a connection.
)Note:
You can use ping/traceroute to test both numeric IP address or domain name. If pinging/tracerouting the IP address is successful, but pinging/tracerouting the domain name is not, you might have a name resolution problem. In this case, ensure that the domain name you are specifying can be resolved by using Domain Name System (DNS) queries.
¾IP Address/ Domain Name - Enter the IP Address or Domain Name of the PC whose connection you wish to diagnose.
¾Ping Count - Specifies the number of Echo Request messages sent. The default is 4.
¾Ping Packet Size - Specifies the number of data bytes to be sent. The default is 64.
¾Ping Timeout - Time to wait for a response, in milliseconds. The default is 800.
