Customer Support Information
Doc. No. 590-054-001 Rev. B
System
KV150A-R2 KV155A KV160A-R2 KV162A KV170RA
continued on next page
Welcome to the ServSwitch Family
THE SERVSWITCH FAMILY
KV1602C
SERVSWITCH MULTI
KV150A-R2 KV155A KV160A-R2 KV162RA KV170RA
KV1601C
RADIO-FREQUENCY INTERFERENCE STATEMENTS
FCC, IC, AND NOM STATEMENTS
FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA
18. Servicio por personal calificado deberá ser provisto cuando
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Chapter
Contents
Page
Contents cont’d
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Chapter
Chapter
Overriding the Settings of a CPU-Interface Card’s DIP Switches
9.2.3.C Switch Alt. User Module
Administrator Setup
10.3.3.B How to Open a Session
Contents cont’d
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10.3.3.A What Is “Opening a Session”?
Appendix B Problem Report
TABLE OF CONTENTS
Common Problems
Appendix A Configuration Charts
Compliance
1. Specifications
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Resolution
User Controls
CHAPTER 1 Specifications
Indicators
Maximum Distance
Cards and Modules
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Connectors on Cables
Temperature Tolerance
Size
CHAPTER 1 Specifications
Power
Weight
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2. Introduction
2.1 Overview
CHAPTER 2 Introduction
2.2 Features and Benefits
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2.3 A Typical Application
CHAPTER 2 Introduction
2.4 Limitations and Restrictions
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2.5 Safety Precautions
2.6 The System and Its Components
CHAPTER 2 Introduction
one into an MX whose Local Console you’re using
PS/2 keyboard PS/2 mouse Serial mouse
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CHAPTER 2 Introduction
Figure 2-6. PS/2 type User Cable KV2540, 10 with audio, shown
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Figure 2-4. The ServSwitch Multi’s Interface Cards
Figure 2-5. PC type Server Cable KV2040-R2, 8 with audio, shown
Figure 2-7. The front panel of an EXP or SB
FAIL POWER SELECTED ON-LINE A B C D E F G H I J K L M N
CHAPTER 2 Introduction
Receive Card Two HD26 female Rear of ServSwitch Multi CAT5 Expansion
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Figure 2-8. The ServSwitch Multi’s Expansion Cards
Front of ServSwitch Multi
Pr 3 Pins 3 wht/grn & 6 grn/wht
Figure 2-11. Pinning and pairing of CAT5 Cards’ RJ-45 connectors
Pr 1 Pins 5 wht/blu & 4 blu/wht
Pr 2 Pins 1 wht/org & 2 org/wht
Figure 2-14. The front panel of a Hub
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2.6.5 DESCRIPTION OF THE SERVSWITCH MULTI HUB AND ITS COMPONENTS
Figure 3-1. Local-console connections
3. Installing User-Interface Cards, User Cables, and Console Devices
3.1 Connecting Local-Console Equipment to a Base Unit or MX
IMPORTANT NOTE
Figure 3-2. Inserting a User-Interface Card in the Switch
3.2 Installing User-Interface Cards in a ServSwitch Multi
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available
Slots corresponding to lettered
available
channels all available
Table 3-1. Product codes for User Cables
3.3 Connecting User Cables and Console Equipment to Your User Cards
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3.3.1 FOR IBM STYLE KEYBOARD AND MOUSE
KV2505 Cable will have
KV2515, KV2545, and KV2585 Cables will have
DB9 Female to Serial Mouse
HD15 Female to Multisync Monitor
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KV2700 Cable will have
KV2710 and KV2740 Cables will have
3.3.3 FOR SUN MICROSYSTEMS STYLE KEYBOARD AND MOUSE
KV16RS6-1 for RS/6000 HD15 M to 13W3 F
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3.3.5 CONNECTING DUAL MONITORS UICD ONLY
UICD, and a UUIC installed Sun computer with dual video output
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Figure 3-4. A Dual-Monitor ServSwitch Multi system
ServSwitch Multi with two CPU-Interface Cards, a
Figure 4-1. The CPU-Interface Card’s video jumpers
4. Installing CPU-Interface Cards, Server Cables, and Computers
4.1 Setting the Jumpers to Configure the Video-Output Type
IMPORTANT NOTE
Figure 4-2. The possible settings of the Card’s video jumpers
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Figure 4-3. The Autosensing CPU-Interface Card’s DIP switch
4.2 Setting the DIP Switch
4.2.2 SETTING THE KEYBOARD/MOUSE-INACTIVITY TIMEOUT
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recommended
4.3 Installing CPU-Interface Cards in a ServSwitch Multi
Figure 4-5. Inserting a CPU-Interface Card in the Switch
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Table 4-2. Product codes for Server Cables
4.4 Connecting the Server Cables and Computer Equipment
DB9 Female to Serial Mouse Port
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HD15 Male to VGA Video Port
6-Pin Mini-DIN Female to PS/2 Mouse Port yellow band
4-Pin Mini-DIN Male to ADB Port
KV2220, KV2225, and KV2230 Cables will have
KV2240, KV2260 and KV2280 Cables will have
DB15 Male to Mac Video Port
13W3 Male to Sun Video Port
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KV2320, KV2325, and KV2330 Cables will have
KV2340, KV2360 and KV2380 Cables will have
KV16RS6-2 for RS/6000 HD15 F to 13W3 M
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5. Installing Management and Serial Control Cards and
Associated Equipment
5.1 Overview of the Cards
Figure 5-1. The Management Card top and Serial Control Card bottom
5.2 The Cards and Cables Illustrated
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5.3 Installing the Cards
Pinned as
5.4 Attaching Terminals to the Serial Control Card
RJ-45 female to
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6. Planning and Installing an Expanded System Optional
C P U
CHAPTER 6 Planning and Installing an Expanded System Optional
Figure 6-1. A two-unit ServSwitch Multi system
X M T
Figure 6-3. A sample “daisychain.”
6.1 Placing the ServSwitch Multi
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Figure 6-2. A sample “star” configuration
KV2500C or KV2550C-R2 XMT = Expansion Transmit Card
CHAPTER 6 Planning and Installing an Expanded System Optional
Figure 6-4. A hybrid expanded configuration
CPU = CPU-Interface Card KV2000C USR = User-Interface Card
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6.2 Determining Where to Install Cards and Attach Equipment
CHAPTER 6 Planning and Installing an Expanded System Optional
Figure 6-7. The Transmit Cards’ DIP switch
6.3 Configuring Your Expansion Cards
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“0” = OFF, “1” = ON
CHAPTER 6 Planning and Installing an Expanded System Optional
Table 6-1. DIP-switch settings for unit addresses
Figure 6-8. Expansion-card orientation
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6.3.2 SETTING THE DISTANCE JUMPERS ON THE TRANSMIT AND RECEIVE CARDS
Table 6-4. Jumper settings for the CAT5 Receive Card KV1604C
CHAPTER 6 Planning and Installing an Expanded System Optional
Table 6-2. Jumper settings for Transmit Cards
Table 6-3. Jumper settings for the regular Receive Card KV1602C
Figure 6-9. Inserting a regular left or CAT5 right Expansion Card
6.4 Installing Your Expansion Cards
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CHAPTER 6 Planning and Installing an Expanded System Optional
6.5 Installing Your Expansion Cables
6.6 Inspecting Your Expanded System
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7. The ServSwitch Multi Hub
7.1 Overview
Figure 7-2. A fully loaded ServSwitch Multi Hub
CHAPTER 7 The ServSwitch Multi Hub
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7.2 Features and Benefits
7.3 Installing the Hub
PORT
CHAPTER 7 The ServSwitch Multi Hub
PORT
PORT
Figure 7-5. The port layout of the Transmit and Receive Modules
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Figure 7-4. The Transmit Module’s possible DIP-switch settings
PORT
CHAPTER 7 The ServSwitch Multi Hub
PORT
PORT
Chassis ID new ID ### old ID ### EDIT MODE
7.4 The Functions of the Hub’s LEDs
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Serial nnnnnnnnnn
7.5 The Functions of the Hub’s LCD Panel and Pushbuttons
CHAPTER 7 The ServSwitch Multi Hub
7.5.3 THE CHASSIS ID AND CHANGE ID SCREENS
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7.5.2 THE CONTRAST SCREEN
Slot in Use A B C D E F G H R T T Scan On
CHAPTER 7 The ServSwitch Multi Hub
+5Vok +12Vok -5Vok -12Vok D5Vok ACok DCok lower power supply
7.5.4 THE INSTALLED MODULES AND MODULE DETAILS SCREENS
Edit Mode*** Baud Rate57600 Data Bits8 ParityNo Stop1
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7.5.6 THE SERIAL PORT AND EDIT MODE SCREENS
Serial Port*** Baud Rate57600 Data Bits8 ParityNo Stop1
Language ENGLISH
7.6 Flash Upgrading
CHAPTER 7 The ServSwitch Multi Hub
Select Language English EDIT MODE
7.7.1 A 16 X 128 MATRIX
7.7 Sample System Configurations
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Figure 7-8. A 16-user, 128-computer Multi system using one Hub
7.7.2 A 16 X 384 MATRIX
CHAPTER 7 The ServSwitch Multi Hub
Figure 7-9. A 16-user, 384-computer Multi system using one Hub
7.7.3 A 32 X 256 MATRIX
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Figure 7-10. A 32-user, 256-computer Multi system using four Hubs
8.1 Basic Operation
8. Operation
CHAPTER 8 Operation
Table 8-1. Channel-LED states and what they mean
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CHAPTER 8 Operation
8.2 Keyboard Control
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8.3 Multiuser Operation
CHAPTER 8 Operation
Figure 8-1. Independent vs. shared access in a multiuser system
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8.4 Multiplatform Keyboard Mapping Character Translation
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1See Section
CHAPTER 8 Operation
Table 8-2. Remapping of the 101/102-key PC keyboard
the selected Mac
Table 8-3. Remapping of the 104/105-key “Windows ready” PC keyboard
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the selected PC
CHAPTER 8 Operation
Table 8-4. Remapping of the Mac keyboard
Table 8-5. Remapping of the Sun keyboard
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CHAPTER 8 Operation
8.5 Audio and Serial Functions Audio Cables Only
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8.6 Channel Scanning
CHAPTER 8 Operation
8.7 Broadcast Mode
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8.8 Follow Mode
8.9 Swap Mode
8.10 Privacy Mode
Press-and
8.11 Command Forwarding
8.12 Choosing an Alternate Command-Mode Hotkey
CHAPTER 8 Operation
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8.13 Upgrading Card/Module Firmware Through Consoles’ Serial Ports
Q Quit Your choice
1 Display chassis configuration 2 Download local to remote Flash ROM
CHAPTER 8 Operation
not attempt to execute the new firmware code, but will continue using the old firmware until a successful transfer is made
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CHAPTER 8 Operation
Figure 8-2. The firmware-configuration display
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8.14 Overriding the Settings of a CPU-Interface Card’s DIP Switches
CM RESET AddrEnter
8.15 Other Commands System Control and Maintenance
Command
CM RESETEnter
CMSUN=nEnter
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Command
Function
9.1 Display Overview
9. Using the On-Screen Display UICD Consoles Only
CHAPTER 9 Using the On-Screen Display UICD Consoles Only
Figure 9-1. The Channel-List Menu
9.2 The On-Screen Menus
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To Do This
CHAPTER 9 Using the On-Screen Display UICD Consoles Only
Press This Key
Sequence
9.2.3.B Menu Activation
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Figure 9-2. The User-Controls Menu
9.2.3.A Scanning
9.2.3.D Control Alt. User Module
CHAPTER 9 Using the On-Screen Display UICD Consoles Only
9.2.3.C Switch Alt. User Module
9.2.4 THE COMMAND-LINE-ENTRY WINDOW
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Figure 9-3. The Command-Line-Entry Window
1. Press Insert to add a channel
CHAPTER 9 Using the On-Screen Display UICD Consoles Only
9.3.1.A Adding New Computer-Channel Configurations
9.3.1.C Deleting Computer-Channel Configurations
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To adjust the ID window visually, starting from the Channel-List Menu
9.3.1.B Editing Computer-Channel Configurations
Table 9-2. Administrator options available at the Channel-List Menu
CHAPTER 9 Using the On-Screen Display UICD Consoles Only
9.3.2.C Editing User Profiles
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9.3.2.A Administrator Setup
9.3.2.B Adding New User Profiles
Table 9-3. Administrator options available at the User-List Menu
CHAPTER 9 Using the On-Screen Display UICD Consoles Only
9.3.2.E Setting Users’ Access Privileges
9.4.3.A Chassis Number
9.4 Administrator Controls Administrator Only
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Figure 9-4. The Administrator-Controls Menu
9.4.3.G Follow/Swap Feature Status
CHAPTER 9 Using the On-Screen Display UICD Consoles Only
9.4.3.B Command Key Sequence
9.4.3.D Remote Commands
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9.5 Using the On-Screen Display with a Non-Multisync Monitor
Figure 10-1. Port addresses on a Serial Control Card
10. Using Management and Serial Control Cards
CHAPTER 10 Using Management and Serial Control Cards
10.1 Addressing Terminals on the Serial Control Card
ALT-O
10.2 Getting Started The Options Screen
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ALT-M
Press This Key
10.3 The Main On-Screen Menus
CHAPTER 10 Using Management and Serial Control Cards
10.3.1.A Functions
10.3.1.C Crossloading the Channel List
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10.3.2 THE ADMINISTRATOR-CONTROLS MENU
10.3.1.B Searching the Channel List
Figure 10-2. Session information displayed
CHAPTER 10 Using Management and Serial Control Cards
10.3.3.A What Is “Opening a Session”?
10.3.3.B How to Open a Session
K or - to move up one line J or + to move down one line
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10.3.3.D How to Close a Session
CTRL-B to page up CTRL-F to page down
5 Reboot Computer This option is not supported at this time
10.4 Using the System Management Tools
CHAPTER 10 Using Management and Serial Control Cards
10.4.1 DISPLAY CHASSIS CONFIGURATION
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Figure 10-3. The configuration display
10.4.2 DISPLAY FLASH ROM STATUS
CHAPTER 10 Using Management and Serial Control Cards
If the main menu serial-port function is enabled you can check this by selecting option 10, you can use option 3 to transfer firmware from the local Management Card to any other ServSwitch Multi Card in your system that you can transmit to. When you select this option, the local Management Card checks the firmware programs it has loaded in its memory, then displays descriptions of them on screen see the last paragraph on the previous page for what each column means
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Once you provide this information, you’ll be prompted to
CHAPTER 10 Using Management and Serial Control Cards
Current date is Fri Enter new date mm-dd-yy Current time is 102626a
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Search for connected chassis First chassis number Last chassis number
Searching...done Chassis units found
Parity None Flow Control Xon/Xoff
CHAPTER 10 Using Management and Serial Control Cards
Transfer security log Configure serial port
Press SPACE to change, ENTER to accept Baud rate Data bits Stop bits
Press the spacebar to toggle the setting. This line appears
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Figure 10-4. The Security Monitoring screen
10.5 Using the Security Monitor
CHAPTER 10 Using Management and Serial Control Cards
Active User List
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Figure 10-5. The Active Users List
Figure 10-6. The Alert Message Window
Log Window
CHAPTER 10 Using Management and Serial Control Cards
Figure 10-7. The Log Window
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11. Troubleshooting
11.1 Common Problems
CHAPTER 11 Troubleshooting
11.1.9 AN RS/6000 KEYBOARD IS NOT RESPONDING
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11.1.7 VIDEO BLANKS OUT UNEXPECTEDLY
11.1.8 THE ON-SCREEN DISPLAY DOESN’T APPEAR
11.1.12 A SERIAL DEVICE DOESN’T WORK
CHAPTER 11 Troubleshooting
11.1.11 A MOUSE DOESN’T WORK
11.1.14 A MICROPHONE DOESN’T WORK
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11.1.13 A PAIR OF SPEAKERS/HEADPHONES DON’T WORK
CHAPTER 11 Troubleshooting
11.2 Calling Black Box
11.3 Shipping and Packaging
Channel M option
Appendix A Configuration Charts
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Channel N local
ServSwitch Multi System Configuration
APPENDIX A Configuration Charts
Switch
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APPENDIX A Configuration Charts
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Jumper
APPENDIX A Configuration Charts
Switch
Settings
Attached
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Chart A-6 Configuration of a Receive Module in a ServSwitch Multi Hub
APPENDIX A Configuration Charts
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Appendix B Problem Report
APPENDIX C DIP-Switch Settings and Their Numeric Equivalents
Appendix C DIP-Switch Settings and Their Numeric Equivalents
0* 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 2 0 0 0 0 0 0 1 3 0 0 0 0 0 0 1
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D.1 CPU Server Cables
Appendix D Cables
APPENDIX D Cables
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D.2 User Cables
APPENDIX D Cables
D.3 Adapters
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Appendix E Making Nonstandard Serial Connections
APPENDIX F Rackmounting the Base Unit or EXP
Appendix F Rackmounting the Base Unit or EXP
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