TABLE OF CONTENTS

Chapter

 

 

Page

11. Troubleshooting

132

11.1

Common Problems

132

 

11.1.1

A ServSwitch Multi’s Front-Panel LEDs Are Blinking

132

 

11.1.2

The LEDs for a Transmit-Card or Receive-Card Channel Do Not Light

132

 

11.1.3

A Channel Cannot Be Selected

132

 

11.1.4

A Computer Channel Can Be Selected, But You’re Not Getting

 

 

 

Any Video From the Computer

133

 

11.1.5

Computer Video Can Be Seen But Is Distorted, Discolored, Out of Sync, or

 

 

 

Otherwise Degraded

133

 

11.1.6

Video Can Be Seen But Is Superimposed on Another Computer’s Video

134

 

11.1.7

Video Blanks Out Unexpectedly

134

 

11.1.8

The On-Screen Display Doesn’t Appear

134

 

11.1.9

An RS/6000 Keyboard Is Not Responding

134

 

11.1.10

A Keyboard Doesn’t Work

134

 

11.1.11

A Mouse Doesn’t Work

135

 

11.1.12

A Serial Device Doesn’t Work

135

 

11.1.13

A Pair of Speakers/Headphones Doesn’t Work

136

 

11.1.14

A Microphone Doesn’t Work

136

11.2

Calling Black Box

137

11.3

Shipping and Packaging

137

Appendix A: Configuration Charts

138

Appendix B: Problem Report

146

Appendix C: DIP-Switch Settings and Their Numeric Equivalents

147

Appendix D: Cables

149

D.1

CPU (Server) Cables

149

D.2

User Cables

150

D.3

Adapters

151

Appendix E: Making Nonstandard Serial Connections

152

Appendix F: Rackmounting the Base Unit or EXP

153

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Black Box KV162A manual Table of Contents