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Black Box KV162A Servswitch Multi, KV150A-R2 KV155A KV160A-R2 KV162RA KV170RA, KV1601C, KV1602C

Models: KV162A

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SERVSWITCH™ MULTI

SERVSWITCH™ MULTI

This manual will tell you all about your new ServSwitch Multi™, including how to install, operate, and troubleshoot it. For an introduction to the ServSwitch Multi, see Chapter 2. The ServSwitch Multi product codes covered in this manual are:

KV150A-R2

KV155A

KV160A-R2

KV162RA

KV170RA

This manual also includes information about the accessories with these product codes (each comes with its own installation guide if ordered separately):

KV1601C	KV1608C-R2	KV2500C
KV1602C	KV1609C	KV2550C-R2
KV1603C	KV1701C	RMK19L
KV1604C	KV1702C	RMK19LE
	KV2000C

TRADEMARKS USED IN THIS MANUAL

BLACK BOX and the logo are registered trademarks, and ServSwitch and ServSwitch Multi are trademarks, of Black Box Corporation.

Apple, ImageWriter, LaserWriter, Mac, and Macintosh are registered trademarks of Apple Computer, Inc.

IBM, PC/AT, PS/2, RISC System/6000, and RS/6000 are registered trademarks, and PC/XT is a trademark, of International Business Machines Corporation.

Microsoft, HyperTerminal, IntelliMouse, and Windows are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Sun and Sun Microsystems are registered trademarks of Sun Microsystems, Inc. in the United States and other countries.

Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.

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Black Box KV162A manual Servswitch Multi, KV150A-R2 KV155A KV160A-R2 KV162RA KV170RA, KV1601C, KV1602C, KV1603C, KV1604C

Contents

Customer Support Information Doc. No. 590-054-001 Rev. BSystem KV150A-R2 KV155A KV160A-R2 KV162A KV170RAWelcome to the ServSwitch Family THE SERVSWITCH FAMILYcontinued on next page KV1602C SERVSWITCH MULTIKV150A-R2 KV155A KV160A-R2 KV162RA KV170RA KV1601CFCC, IC, AND NOM STATEMENTS FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADARADIO-FREQUENCY INTERFERENCE STATEMENTS 18. Servicio por personal calificado deberá ser provisto cuando SERVSWITCH MULTIChapter ContentsPage Contents cont’dSERVSWITCH MULTI ChapterChapter Overriding the Settings of a CPU-Interface Card’s DIP Switches9.2.3.C Switch Alt. User Module Administrator Setup10.3.3.B How to Open a Session Contents cont’dSERVSWITCH MULTI 10.3.3.A What Is “Opening a Session”?Appendix B Problem Report TABLE OF CONTENTSCommon Problems Appendix A Configuration ChartsCompliance 1. SpecificationsSERVSWITCH MULTI ResolutionUser Controls CHAPTER 1 SpecificationsIndicators Maximum DistanceCards and Modules SERVSWITCH MULTIConnectors on Cables Temperature ToleranceSize CHAPTER 1 SpecificationsPower Weight2. Introduction 2.1 OverviewSERVSWITCH MULTI CHAPTER 2 Introduction 2.2 Features and BenefitsSERVSWITCH MULTI 2.3 A Typical ApplicationCHAPTER 2 Introduction 2.4 Limitations and Restrictions2.5 Safety Precautions 2.6 The System and Its ComponentsSERVSWITCH MULTI CHAPTER 2 Introduction one into an MX whose Local Console you’re usingPS/2 keyboard PS/2 mouse Serial mouse SERVSWITCH MULTICHAPTER 2 Introduction Figure 2-6. PS/2 type User Cable KV2540, 10 with audio, shown SERVSWITCH MULTIFigure 2-4. The ServSwitch Multi’s Interface Cards Figure 2-5. PC type Server Cable KV2040-R2, 8 with audio, shownFAIL POWER SELECTED ON-LINE A B C D E F G H I J K L M N CHAPTER 2 IntroductionFigure 2-7. The front panel of an EXP or SB Receive Card Two HD26 female Rear of ServSwitch Multi CAT5 Expansion SERVSWITCH MULTIFigure 2-8. The ServSwitch Multi’s Expansion Cards Front of ServSwitch MultiPr 3 Pins 3 wht/grn & 6 grn/wht Figure 2-11. Pinning and pairing of CAT5 Cards’ RJ-45 connectorsPr 1 Pins 5 wht/blu & 4 blu/wht Pr 2 Pins 1 wht/org & 2 org/whtSERVSWITCH MULTI 2.6.5 DESCRIPTION OF THE SERVSWITCH MULTI HUB AND ITS COMPONENTSFigure 2-14. The front panel of a Hub Figure 3-1. Local-console connections 3. Installing User-Interface Cards, User Cables, and Console Devices3.1 Connecting Local-Console Equipment to a Base Unit or MX IMPORTANT NOTE3.2 Installing User-Interface Cards in a ServSwitch Multi SERVSWITCH MULTIFigure 3-2. Inserting a User-Interface Card in the Switch available Slots corresponding to letteredavailable channels all available3.3 Connecting User Cables and Console Equipment to Your User Cards SERVSWITCH MULTITable 3-1. Product codes for User Cables 3.3.1 FOR IBM STYLE KEYBOARD AND MOUSE KV2505 Cable will haveKV2515, KV2545, and KV2585 Cables will have DB9 Female to Serial MouseHD15 Female to Multisync Monitor SERVSWITCH MULTIKV2700 Cable will have KV2710 and KV2740 Cables will have3.3.3 FOR SUN MICROSYSTEMS STYLE KEYBOARD AND MOUSE KV16RS6-1 for RS/6000 HD15 M to 13W3 F SERVSWITCH MULTI3.3.5 CONNECTING DUAL MONITORS UICD ONLY UICD, and a UUIC installed Sun computer with dual video output SERVSWITCH MULTIFigure 3-4. A Dual-Monitor ServSwitch Multi system ServSwitch Multi with two CPU-Interface Cards, aFigure 4-1. The CPU-Interface Card’s video jumpers 4. Installing CPU-Interface Cards, Server Cables, and Computers4.1 Setting the Jumpers to Configure the Video-Output Type IMPORTANT NOTEFigure 4-2. The possible settings of the Card’s video jumpers SERVSWITCH MULTIFigure 4-3. The Autosensing CPU-Interface Card’s DIP switch 4.2 Setting the DIP Switch4.2.2 SETTING THE KEYBOARD/MOUSE-INACTIVITY TIMEOUT SERVSWITCH MULTIrecommended 4.3 Installing CPU-Interface Cards in a ServSwitch MultiFigure 4-5. Inserting a CPU-Interface Card in the Switch SERVSWITCH MULTITable 4-2. Product codes for Server Cables 4.4 Connecting the Server Cables and Computer EquipmentDB9 Female to Serial Mouse Port SERVSWITCH MULTIHD15 Male to VGA Video Port 6-Pin Mini-DIN Female to PS/2 Mouse Port yellow band4-Pin Mini-DIN Male to ADB Port KV2220, KV2225, and KV2230 Cables will haveKV2240, KV2260 and KV2280 Cables will have DB15 Male to Mac Video Port13W3 Male to Sun Video Port SERVSWITCH MULTIKV2320, KV2325, and KV2330 Cables will have KV2340, KV2360 and KV2380 Cables will haveKV16RS6-2 for RS/6000 HD15 F to 13W3 M SERVSWITCH MULTI 5. Installing Management and Serial Control Cards andAssociated Equipment 5.1 Overview of the CardsFigure 5-1. The Management Card top and Serial Control Card bottom 5.2 The Cards and Cables IllustratedSERVSWITCH MULTI 5.3 Installing the Cards5.4 Attaching Terminals to the Serial Control Card RJ-45 female toPinned as SERVSWITCH MULTI 6. Planning and Installing an Expanded System OptionalC P U CHAPTER 6 Planning and Installing an Expanded System OptionalFigure 6-1. A two-unit ServSwitch Multi system X M TFigure 6-3. A sample “daisychain.” 6.1 Placing the ServSwitch MultiSERVSWITCH MULTI Figure 6-2. A sample “star” configurationKV2500C or KV2550C-R2 XMT = Expansion Transmit Card CHAPTER 6 Planning and Installing an Expanded System OptionalFigure 6-4. A hybrid expanded configuration CPU = CPU-Interface Card KV2000C USR = User-Interface CardSERVSWITCH MULTI 6.2 Determining Where to Install Cards and Attach EquipmentCHAPTER 6 Planning and Installing an Expanded System Optional 6.3 Configuring Your Expansion Cards SERVSWITCH MULTIFigure 6-7. The Transmit Cards’ DIP switch CHAPTER 6 Planning and Installing an Expanded System Optional Table 6-1. DIP-switch settings for unit addresses“0” = OFF, “1” = ON SERVSWITCH MULTI 6.3.2 SETTING THE DISTANCE JUMPERS ON THE TRANSMIT AND RECEIVE CARDSFigure 6-8. Expansion-card orientation Table 6-4. Jumper settings for the CAT5 Receive Card KV1604C CHAPTER 6 Planning and Installing an Expanded System OptionalTable 6-2. Jumper settings for Transmit Cards Table 6-3. Jumper settings for the regular Receive Card KV1602C6.4 Installing Your Expansion Cards SERVSWITCH MULTIFigure 6-9. Inserting a regular left or CAT5 right Expansion Card 6.5 Installing Your Expansion Cables 6.6 Inspecting Your Expanded SystemCHAPTER 6 Planning and Installing an Expanded System Optional 7. The ServSwitch Multi Hub 7.1 OverviewSERVSWITCH MULTI Figure 7-2. A fully loaded ServSwitch Multi Hub CHAPTER 7 The ServSwitch Multi Hub7.2 Features and Benefits 7.3 Installing the HubSERVSWITCH MULTI PORT CHAPTER 7 The ServSwitch Multi HubPORT PORTSERVSWITCH MULTI Figure 7-4. The Transmit Module’s possible DIP-switch settingsFigure 7-5. The port layout of the Transmit and Receive Modules PORT CHAPTER 7 The ServSwitch Multi HubPORT PORT7.4 The Functions of the Hub’s LEDs SERVSWITCH MULTIChassis ID new ID ### old ID ### EDIT MODE 7.5 The Functions of the Hub’s LCD Panel and Pushbuttons CHAPTER 7 The ServSwitch Multi HubSerial nnnnnnnnnn SERVSWITCH MULTI 7.5.2 THE CONTRAST SCREEN7.5.3 THE CHASSIS ID AND CHANGE ID SCREENS Slot in Use A B C D E F G H R T T Scan On CHAPTER 7 The ServSwitch Multi Hub+5Vok +12Vok -5Vok -12Vok D5Vok ACok DCok lower power supply 7.5.4 THE INSTALLED MODULES AND MODULE DETAILS SCREENSEdit Mode*** Baud Rate57600 Data Bits8 ParityNo Stop1 SERVSWITCH MULTI7.5.6 THE SERIAL PORT AND EDIT MODE SCREENS Serial Port*** Baud Rate57600 Data Bits8 ParityNo Stop1Language ENGLISH 7.6 Flash UpgradingCHAPTER 7 The ServSwitch Multi Hub Select Language English EDIT MODE7.7.1 A 16 X 128 MATRIX 7.7 Sample System ConfigurationsSERVSWITCH MULTI Figure 7-8. A 16-user, 128-computer Multi system using one HubCHAPTER 7 The ServSwitch Multi Hub Figure 7-9. A 16-user, 384-computer Multi system using one Hub7.7.2 A 16 X 384 MATRIX SERVSWITCH MULTI Figure 7-10. A 32-user, 256-computer Multi system using four Hubs7.7.3 A 32 X 256 MATRIX 8. Operation CHAPTER 8 Operation8.1 Basic Operation Table 8-1. Channel-LED states and what they mean SERVSWITCH MULTICHAPTER 8 Operation 8.2 Keyboard ControlSERVSWITCH MULTI 8.3 Multiuser OperationCHAPTER 8 Operation Figure 8-1. Independent vs. shared access in a multiuser system8.4 Multiplatform Keyboard Mapping Character Translation SERVSWITCH MULTItext continues on page 1See Section CHAPTER 8 OperationTable 8-2. Remapping of the 101/102-key PC keyboard the selected MacTable 8-3. Remapping of the 104/105-key “Windows ready” PC keyboard SERVSWITCH MULTICHAPTER 8 Operation Table 8-4. Remapping of the Mac keyboardthe selected PC Table 8-5. Remapping of the Sun keyboard SERVSWITCH MULTICHAPTER 8 Operation 8.5 Audio and Serial Functions Audio Cables OnlySERVSWITCH MULTI 8.6 Channel ScanningCHAPTER 8 Operation 8.7 Broadcast ModeSERVSWITCH MULTI 8.8 Follow Mode8.9 Swap Mode 8.10 Privacy ModePress-and 8.11 Command Forwarding8.12 Choosing an Alternate Command-Mode Hotkey CHAPTER 8 OperationSERVSWITCH MULTI 8.13 Upgrading Card/Module Firmware Through Consoles’ Serial Ports1 Display chassis configuration 2 Download local to remote Flash ROM CHAPTER 8 OperationQ Quit Your choice not attempt to execute the new firmware code, but will continue using the old firmware until a successful transfer is made SERVSWITCH MULTICHAPTER 8 Operation Figure 8-2. The firmware-configuration displaySERVSWITCH MULTI 8.14 Overriding the Settings of a CPU-Interface Card’s DIP SwitchesCM RESET AddrEnter 8.15 Other Commands System Control and MaintenanceCommand CM RESETEnterCMSUN=nEnter SERVSWITCH MULTICommand Function9. Using the On-Screen Display UICD Consoles Only CHAPTER 9 Using the On-Screen Display UICD Consoles Only9.1 Display Overview 9.2 The On-Screen Menus SERVSWITCH MULTIFigure 9-1. The Channel-List Menu To Do This CHAPTER 9 Using the On-Screen Display UICD Consoles OnlyPress This Key Sequence9.2.3.B Menu Activation SERVSWITCH MULTIFigure 9-2. The User-Controls Menu 9.2.3.A ScanningCHAPTER 9 Using the On-Screen Display UICD Consoles Only 9.2.3.C Switch Alt. User Module9.2.3.D Control Alt. User Module SERVSWITCH MULTI Figure 9-3. The Command-Line-Entry Window9.2.4 THE COMMAND-LINE-ENTRY WINDOW CHAPTER 9 Using the On-Screen Display UICD Consoles Only 9.3.1.A Adding New Computer-Channel Configurations1. Press Insert to add a channel 9.3.1.C Deleting Computer-Channel Configurations SERVSWITCH MULTITo adjust the ID window visually, starting from the Channel-List Menu 9.3.1.B Editing Computer-Channel ConfigurationsTable 9-2. Administrator options available at the Channel-List Menu CHAPTER 9 Using the On-Screen Display UICD Consoles Only9.3.2.C Editing User Profiles SERVSWITCH MULTI9.3.2.A Administrator Setup 9.3.2.B Adding New User ProfilesCHAPTER 9 Using the On-Screen Display UICD Consoles Only 9.3.2.E Setting Users’ Access PrivilegesTable 9-3. Administrator options available at the User-List Menu 9.4.3.A Chassis Number 9.4 Administrator Controls Administrator OnlySERVSWITCH MULTI Figure 9-4. The Administrator-Controls Menu9.4.3.G Follow/Swap Feature Status CHAPTER 9 Using the On-Screen Display UICD Consoles Only9.4.3.B Command Key Sequence 9.4.3.D Remote CommandsSERVSWITCH MULTI 9.5 Using the On-Screen Display with a Non-Multisync MonitorFigure 10-1. Port addresses on a Serial Control Card 10. Using Management and Serial Control CardsCHAPTER 10 Using Management and Serial Control Cards 10.1 Addressing Terminals on the Serial Control CardALT-O 10.2 Getting Started The Options ScreenSERVSWITCH MULTI ALT-MPress This Key 10.3 The Main On-Screen MenusCHAPTER 10 Using Management and Serial Control Cards 10.3.1.A Functions10.3.1.C Crossloading the Channel List SERVSWITCH MULTI10.3.2 THE ADMINISTRATOR-CONTROLS MENU 10.3.1.B Searching the Channel ListFigure 10-2. Session information displayed CHAPTER 10 Using Management and Serial Control Cards10.3.3.A What Is “Opening a Session”? 10.3.3.B How to Open a SessionK or - to move up one line J or + to move down one line SERVSWITCH MULTI10.3.3.D How to Close a Session CTRL-B to page up CTRL-F to page down10.4 Using the System Management Tools CHAPTER 10 Using Management and Serial Control Cards5 Reboot Computer This option is not supported at this time SERVSWITCH MULTI Figure 10-3. The configuration display10.4.1 DISPLAY CHASSIS CONFIGURATION 10.4.2 DISPLAY FLASH ROM STATUS CHAPTER 10 Using Management and Serial Control CardsIf the main menu serial-port function is enabled you can check this by selecting option 10, you can use option 3 to transfer firmware from the local Management Card to any other ServSwitch Multi Card in your system that you can transmit to. When you select this option, the local Management Card checks the firmware programs it has loaded in its memory, then displays descriptions of them on screen see the last paragraph on the previous page for what each column means SERVSWITCH MULTIOnce you provide this information, you’ll be prompted to CHAPTER 10 Using Management and Serial Control CardsCurrent date is Fri Enter new date mm-dd-yy Current time is 102626a SERVSWITCH MULTISearch for connected chassis First chassis number Last chassis number Searching...done Chassis units foundParity None Flow Control Xon/Xoff CHAPTER 10 Using Management and Serial Control CardsTransfer security log Configure serial port Press SPACE to change, ENTER to accept Baud rate Data bits Stop bitsPress the spacebar to toggle the setting. This line appears SERVSWITCH MULTI10.5 Using the Security Monitor CHAPTER 10 Using Management and Serial Control CardsFigure 10-4. The Security Monitoring screen Active User List SERVSWITCH MULTIFigure 10-5. The Active Users List Figure 10-6. The Alert Message WindowCHAPTER 10 Using Management and Serial Control Cards Figure 10-7. The Log WindowLog Window 11. Troubleshooting 11.1 Common ProblemsSERVSWITCH MULTI CHAPTER 11 Troubleshooting 11.1.9 AN RS/6000 KEYBOARD IS NOT RESPONDING SERVSWITCH MULTI11.1.7 VIDEO BLANKS OUT UNEXPECTEDLY 11.1.8 THE ON-SCREEN DISPLAY DOESN’T APPEARCHAPTER 11 Troubleshooting 11.1.11 A MOUSE DOESN’T WORK11.1.12 A SERIAL DEVICE DOESN’T WORK SERVSWITCH MULTI 11.1.13 A PAIR OF SPEAKERS/HEADPHONES DON’T WORK11.1.14 A MICROPHONE DOESN’T WORK 11.2 Calling Black Box 11.3 Shipping and PackagingCHAPTER 11 Troubleshooting Channel M option Appendix A Configuration ChartsSERVSWITCH MULTI Channel N localServSwitch Multi System Configuration APPENDIX A Configuration ChartsSwitch SERVSWITCH MULTIAPPENDIX A Configuration Charts SERVSWITCH MULTI Jumper APPENDIX A Configuration ChartsSwitch SettingsAttached SERVSWITCH MULTIChart A-6 Configuration of a Receive Module in a ServSwitch Multi Hub APPENDIX A Configuration ChartsSERVSWITCH MULTI Appendix B Problem ReportAPPENDIX C DIP-Switch Settings and Their Numeric Equivalents Appendix C DIP-Switch Settings and Their Numeric Equivalents0* 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 2 0 0 0 0 0 0 1 3 0 0 0 0 0 0 1 SERVSWITCH MULTIAppendix D Cables APPENDIX D CablesD.1 CPU Server Cables SERVSWITCH MULTI D.2 User CablesAPPENDIX D Cables D.3 AdaptersSERVSWITCH MULTI Appendix E Making Nonstandard Serial ConnectionsAPPENDIX F Rackmounting the Base Unit or EXP Appendix F Rackmounting the Base Unit or EXPSERVSWITCH MULTI Page Page