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Black Box KV162A manual Doc. No. 590-054-001 Rev. B, System, Customer Support Information

Models: KV162A

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Doc. No. 590-054-001 Rev. B

Customer Support Information:

FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500or fax 724-746-0746.

Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018

World-Wide Web: www.blackbox.com • E-mail:info@blackbox.com

SEPTEMBER 2000

System

POWER

FAIL

					N
					M
					L
				K
				J
				I
			H
			G
			F
			E
			D
			C
SELECTED		B
SELECTED
A
POWER							SPEAKERS
					PS/2		SPEAKERS
					KEYBOARD		MIC
					KEYBOARD
							MOUSE
							SERIAL
					PS/2	MOUSE
					PS/2
					L		PORT
					L	MAC	SERIAL
				K		MAC
				K
				J
		BOX		I
		BOX	H				VGA
BLACK-5500			H			SUN	VGA
724	-	746	G
			F
			E
			D
			C
		B
	A

KV150A-R2

KV155A

KV160A-R2

KV162A

KV170RA

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Black Box manual Doc. No. 590-054-001 Rev. B, System, KV150A-R2 KV155A KV160A-R2 KV162A KV170RA, September

Contents

System Doc. No. 590-054-001 Rev. BKV150A-R2 KV155A KV160A-R2 KV162A KV170RA Customer Support InformationTHE SERVSWITCH FAMILY Welcome to the ServSwitch Familycontinued on next page KV150A-R2 KV155A KV160A-R2 KV162RA KV170RA SERVSWITCH MULTIKV1601C KV1602CFEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA FCC, IC, AND NOM STATEMENTSRADIO-FREQUENCY INTERFERENCE STATEMENTS 18. Servicio por personal calificado deberá ser provisto cuando SERVSWITCH MULTIChapter ContentsSERVSWITCH MULTI Contents cont’dChapter Page9.2.3.C Switch Alt. User Module Overriding the Settings of a CPU-Interface Card’s DIP SwitchesAdministrator Setup ChapterSERVSWITCH MULTI Contents cont’d10.3.3.A What Is “Opening a Session”? 10.3.3.B How to Open a SessionCommon Problems TABLE OF CONTENTSAppendix A Configuration Charts Appendix B Problem ReportSERVSWITCH MULTI 1. SpecificationsResolution ComplianceIndicators CHAPTER 1 SpecificationsMaximum Distance User ControlsConnectors on Cables SERVSWITCH MULTITemperature Tolerance Cards and ModulesPower CHAPTER 1 SpecificationsWeight Size2.1 Overview 2. IntroductionSERVSWITCH MULTI CHAPTER 2 Introduction 2.2 Features and BenefitsSERVSWITCH MULTI 2.3 A Typical ApplicationCHAPTER 2 Introduction 2.4 Limitations and Restrictions2.6 The System and Its Components 2.5 Safety PrecautionsSERVSWITCH MULTI CHAPTER 2 Introduction one into an MX whose Local Console you’re usingPS/2 keyboard PS/2 mouse Serial mouse SERVSWITCH MULTICHAPTER 2 Introduction Figure 2-4. The ServSwitch Multi’s Interface Cards SERVSWITCH MULTIFigure 2-5. PC type Server Cable KV2040-R2, 8 with audio, shown Figure 2-6. PS/2 type User Cable KV2540, 10 with audio, shownCHAPTER 2 Introduction FAIL POWER SELECTED ON-LINE A B C D E F G H I J K L M NFigure 2-7. The front panel of an EXP or SB Figure 2-8. The ServSwitch Multi’s Expansion Cards SERVSWITCH MULTIFront of ServSwitch Multi Receive Card Two HD26 female Rear of ServSwitch Multi CAT5 ExpansionPr 1 Pins 5 wht/blu & 4 blu/wht Figure 2-11. Pinning and pairing of CAT5 Cards’ RJ-45 connectorsPr 2 Pins 1 wht/org & 2 org/wht Pr 3 Pins 3 wht/grn & 6 grn/wht2.6.5 DESCRIPTION OF THE SERVSWITCH MULTI HUB AND ITS COMPONENTS SERVSWITCH MULTIFigure 2-14. The front panel of a Hub 3.1 Connecting Local-Console Equipment to a Base Unit or MX 3. Installing User-Interface Cards, User Cables, and Console DevicesIMPORTANT NOTE Figure 3-1. Local-console connectionsSERVSWITCH MULTI 3.2 Installing User-Interface Cards in a ServSwitch MultiFigure 3-2. Inserting a User-Interface Card in the Switch available Slots corresponding to letteredchannels all available availableSERVSWITCH MULTI 3.3 Connecting User Cables and Console Equipment to Your User CardsTable 3-1. Product codes for User Cables KV2515, KV2545, and KV2585 Cables will have KV2505 Cable will haveDB9 Female to Serial Mouse 3.3.1 FOR IBM STYLE KEYBOARD AND MOUSEKV2700 Cable will have SERVSWITCH MULTIKV2710 and KV2740 Cables will have HD15 Female to Multisync Monitor3.3.3 FOR SUN MICROSYSTEMS STYLE KEYBOARD AND MOUSE KV16RS6-1 for RS/6000 HD15 M to 13W3 F SERVSWITCH MULTI3.3.5 CONNECTING DUAL MONITORS UICD ONLY Figure 3-4. A Dual-Monitor ServSwitch Multi system SERVSWITCH MULTIServSwitch Multi with two CPU-Interface Cards, a UICD, and a UUIC installed Sun computer with dual video output4.1 Setting the Jumpers to Configure the Video-Output Type 4. Installing CPU-Interface Cards, Server Cables, and ComputersIMPORTANT NOTE Figure 4-1. The CPU-Interface Card’s video jumpersFigure 4-2. The possible settings of the Card’s video jumpers SERVSWITCH MULTIFigure 4-3. The Autosensing CPU-Interface Card’s DIP switch 4.2 Setting the DIP Switch4.2.2 SETTING THE KEYBOARD/MOUSE-INACTIVITY TIMEOUT SERVSWITCH MULTIrecommended 4.3 Installing CPU-Interface Cards in a ServSwitch MultiFigure 4-5. Inserting a CPU-Interface Card in the Switch SERVSWITCH MULTITable 4-2. Product codes for Server Cables 4.4 Connecting the Server Cables and Computer EquipmentHD15 Male to VGA Video Port SERVSWITCH MULTI6-Pin Mini-DIN Female to PS/2 Mouse Port yellow band DB9 Female to Serial Mouse PortKV2240, KV2260 and KV2280 Cables will have KV2220, KV2225, and KV2230 Cables will haveDB15 Male to Mac Video Port 4-Pin Mini-DIN Male to ADB PortKV2320, KV2325, and KV2330 Cables will have SERVSWITCH MULTIKV2340, KV2360 and KV2380 Cables will have 13W3 Male to Sun Video PortKV16RS6-2 for RS/6000 HD15 F to 13W3 M Associated Equipment 5. Installing Management and Serial Control Cards and5.1 Overview of the Cards SERVSWITCH MULTIFigure 5-1. The Management Card top and Serial Control Card bottom 5.2 The Cards and Cables IllustratedSERVSWITCH MULTI 5.3 Installing the CardsRJ-45 female to 5.4 Attaching Terminals to the Serial Control CardPinned as SERVSWITCH MULTI 6. Planning and Installing an Expanded System OptionalFigure 6-1. A two-unit ServSwitch Multi system CHAPTER 6 Planning and Installing an Expanded System OptionalX M T C P USERVSWITCH MULTI 6.1 Placing the ServSwitch MultiFigure 6-2. A sample “star” configuration Figure 6-3. A sample “daisychain.”Figure 6-4. A hybrid expanded configuration CHAPTER 6 Planning and Installing an Expanded System OptionalCPU = CPU-Interface Card KV2000C USR = User-Interface Card KV2500C or KV2550C-R2 XMT = Expansion Transmit CardSERVSWITCH MULTI 6.2 Determining Where to Install Cards and Attach EquipmentCHAPTER 6 Planning and Installing an Expanded System Optional SERVSWITCH MULTI 6.3 Configuring Your Expansion CardsFigure 6-7. The Transmit Cards’ DIP switch Table 6-1. DIP-switch settings for unit addresses CHAPTER 6 Planning and Installing an Expanded System Optional“0” = OFF, “1” = ON 6.3.2 SETTING THE DISTANCE JUMPERS ON THE TRANSMIT AND RECEIVE CARDS SERVSWITCH MULTIFigure 6-8. Expansion-card orientation Table 6-2. Jumper settings for Transmit Cards CHAPTER 6 Planning and Installing an Expanded System OptionalTable 6-3. Jumper settings for the regular Receive Card KV1602C Table 6-4. Jumper settings for the CAT5 Receive Card KV1604CSERVSWITCH MULTI 6.4 Installing Your Expansion CardsFigure 6-9. Inserting a regular left or CAT5 right Expansion Card 6.6 Inspecting Your Expanded System 6.5 Installing Your Expansion CablesCHAPTER 6 Planning and Installing an Expanded System Optional 7.1 Overview 7. The ServSwitch Multi HubSERVSWITCH MULTI Figure 7-2. A fully loaded ServSwitch Multi Hub CHAPTER 7 The ServSwitch Multi Hub7.3 Installing the Hub 7.2 Features and BenefitsSERVSWITCH MULTI PORT CHAPTER 7 The ServSwitch Multi HubPORT PORTFigure 7-4. The Transmit Module’s possible DIP-switch settings SERVSWITCH MULTIFigure 7-5. The port layout of the Transmit and Receive Modules PORT CHAPTER 7 The ServSwitch Multi HubPORT PORTSERVSWITCH MULTI 7.4 The Functions of the Hub’s LEDsChassis ID new ID ### old ID ### EDIT MODE CHAPTER 7 The ServSwitch Multi Hub 7.5 The Functions of the Hub’s LCD Panel and PushbuttonsSerial nnnnnnnnnn 7.5.2 THE CONTRAST SCREEN SERVSWITCH MULTI7.5.3 THE CHASSIS ID AND CHANGE ID SCREENS +5Vok +12Vok -5Vok -12Vok D5Vok ACok DCok lower power supply CHAPTER 7 The ServSwitch Multi Hub7.5.4 THE INSTALLED MODULES AND MODULE DETAILS SCREENS Slot in Use A B C D E F G H R T T Scan On7.5.6 THE SERIAL PORT AND EDIT MODE SCREENS SERVSWITCH MULTISerial Port*** Baud Rate57600 Data Bits8 ParityNo Stop1 Edit Mode*** Baud Rate57600 Data Bits8 ParityNo Stop1CHAPTER 7 The ServSwitch Multi Hub 7.6 Flash UpgradingSelect Language English EDIT MODE Language ENGLISHSERVSWITCH MULTI 7.7 Sample System ConfigurationsFigure 7-8. A 16-user, 128-computer Multi system using one Hub 7.7.1 A 16 X 128 MATRIXFigure 7-9. A 16-user, 384-computer Multi system using one Hub CHAPTER 7 The ServSwitch Multi Hub7.7.2 A 16 X 384 MATRIX Figure 7-10. A 32-user, 256-computer Multi system using four Hubs SERVSWITCH MULTI7.7.3 A 32 X 256 MATRIX CHAPTER 8 Operation 8. Operation8.1 Basic Operation Table 8-1. Channel-LED states and what they mean SERVSWITCH MULTICHAPTER 8 Operation 8.2 Keyboard ControlSERVSWITCH MULTI 8.3 Multiuser OperationCHAPTER 8 Operation Figure 8-1. Independent vs. shared access in a multiuser systemSERVSWITCH MULTI 8.4 Multiplatform Keyboard Mapping Character Translationtext continues on page Table 8-2. Remapping of the 101/102-key PC keyboard CHAPTER 8 Operationthe selected Mac 1See SectionTable 8-3. Remapping of the 104/105-key “Windows ready” PC keyboard SERVSWITCH MULTITable 8-4. Remapping of the Mac keyboard CHAPTER 8 Operationthe selected PC Table 8-5. Remapping of the Sun keyboard SERVSWITCH MULTICHAPTER 8 Operation 8.5 Audio and Serial Functions Audio Cables OnlySERVSWITCH MULTI 8.6 Channel ScanningCHAPTER 8 Operation 8.7 Broadcast Mode8.9 Swap Mode 8.8 Follow Mode8.10 Privacy Mode SERVSWITCH MULTI8.12 Choosing an Alternate Command-Mode Hotkey 8.11 Command ForwardingCHAPTER 8 Operation Press-andSERVSWITCH MULTI 8.13 Upgrading Card/Module Firmware Through Consoles’ Serial PortsCHAPTER 8 Operation 1 Display chassis configuration 2 Download local to remote Flash ROMQ Quit Your choice not attempt to execute the new firmware code, but will continue using the old firmware until a successful transfer is made SERVSWITCH MULTICHAPTER 8 Operation Figure 8-2. The firmware-configuration displaySERVSWITCH MULTI 8.14 Overriding the Settings of a CPU-Interface Card’s DIP SwitchesCommand 8.15 Other Commands System Control and MaintenanceCM RESETEnter CM RESET AddrEnterCommand SERVSWITCH MULTIFunction CMSUN=nEnterCHAPTER 9 Using the On-Screen Display UICD Consoles Only 9. Using the On-Screen Display UICD Consoles Only9.1 Display Overview SERVSWITCH MULTI 9.2 The On-Screen MenusFigure 9-1. The Channel-List Menu Press This Key CHAPTER 9 Using the On-Screen Display UICD Consoles OnlySequence To Do ThisFigure 9-2. The User-Controls Menu SERVSWITCH MULTI9.2.3.A Scanning 9.2.3.B Menu Activation9.2.3.C Switch Alt. User Module CHAPTER 9 Using the On-Screen Display UICD Consoles Only9.2.3.D Control Alt. User Module Figure 9-3. The Command-Line-Entry Window SERVSWITCH MULTI9.2.4 THE COMMAND-LINE-ENTRY WINDOW 9.3.1.A Adding New Computer-Channel Configurations CHAPTER 9 Using the On-Screen Display UICD Consoles Only1. Press Insert to add a channel To adjust the ID window visually, starting from the Channel-List Menu SERVSWITCH MULTI9.3.1.B Editing Computer-Channel Configurations 9.3.1.C Deleting Computer-Channel ConfigurationsTable 9-2. Administrator options available at the Channel-List Menu CHAPTER 9 Using the On-Screen Display UICD Consoles Only9.3.2.A Administrator Setup SERVSWITCH MULTI9.3.2.B Adding New User Profiles 9.3.2.C Editing User Profiles9.3.2.E Setting Users’ Access Privileges CHAPTER 9 Using the On-Screen Display UICD Consoles OnlyTable 9-3. Administrator options available at the User-List Menu SERVSWITCH MULTI 9.4 Administrator Controls Administrator OnlyFigure 9-4. The Administrator-Controls Menu 9.4.3.A Chassis Number9.4.3.B Command Key Sequence CHAPTER 9 Using the On-Screen Display UICD Consoles Only9.4.3.D Remote Commands 9.4.3.G Follow/Swap Feature StatusSERVSWITCH MULTI 9.5 Using the On-Screen Display with a Non-Multisync MonitorCHAPTER 10 Using Management and Serial Control Cards 10. Using Management and Serial Control Cards10.1 Addressing Terminals on the Serial Control Card Figure 10-1. Port addresses on a Serial Control CardSERVSWITCH MULTI 10.2 Getting Started The Options ScreenALT-M ALT-OCHAPTER 10 Using Management and Serial Control Cards 10.3 The Main On-Screen Menus10.3.1.A Functions Press This Key10.3.2 THE ADMINISTRATOR-CONTROLS MENU SERVSWITCH MULTI10.3.1.B Searching the Channel List 10.3.1.C Crossloading the Channel List10.3.3.A What Is “Opening a Session”? CHAPTER 10 Using Management and Serial Control Cards10.3.3.B How to Open a Session Figure 10-2. Session information displayed10.3.3.D How to Close a Session SERVSWITCH MULTICTRL-B to page up CTRL-F to page down K or - to move up one line J or + to move down one lineCHAPTER 10 Using Management and Serial Control Cards 10.4 Using the System Management Tools5 Reboot Computer This option is not supported at this time Figure 10-3. The configuration display SERVSWITCH MULTI10.4.1 DISPLAY CHASSIS CONFIGURATION 10.4.2 DISPLAY FLASH ROM STATUS CHAPTER 10 Using Management and Serial Control CardsIf the main menu serial-port function is enabled you can check this by selecting option 10, you can use option 3 to transfer firmware from the local Management Card to any other ServSwitch Multi Card in your system that you can transmit to. When you select this option, the local Management Card checks the firmware programs it has loaded in its memory, then displays descriptions of them on screen see the last paragraph on the previous page for what each column means SERVSWITCH MULTIOnce you provide this information, you’ll be prompted to CHAPTER 10 Using Management and Serial Control CardsSearch for connected chassis First chassis number Last chassis number SERVSWITCH MULTISearching...done Chassis units found Current date is Fri Enter new date mm-dd-yy Current time is 102626aTransfer security log Configure serial port CHAPTER 10 Using Management and Serial Control CardsPress SPACE to change, ENTER to accept Baud rate Data bits Stop bits Parity None Flow Control Xon/XoffPress the spacebar to toggle the setting. This line appears SERVSWITCH MULTICHAPTER 10 Using Management and Serial Control Cards 10.5 Using the Security MonitorFigure 10-4. The Security Monitoring screen Figure 10-5. The Active Users List SERVSWITCH MULTIFigure 10-6. The Alert Message Window Active User ListFigure 10-7. The Log Window CHAPTER 10 Using Management and Serial Control CardsLog Window 11.1 Common Problems 11. TroubleshootingSERVSWITCH MULTI CHAPTER 11 Troubleshooting 11.1.7 VIDEO BLANKS OUT UNEXPECTEDLY SERVSWITCH MULTI11.1.8 THE ON-SCREEN DISPLAY DOESN’T APPEAR 11.1.9 AN RS/6000 KEYBOARD IS NOT RESPONDING11.1.11 A MOUSE DOESN’T WORK CHAPTER 11 Troubleshooting11.1.12 A SERIAL DEVICE DOESN’T WORK 11.1.13 A PAIR OF SPEAKERS/HEADPHONES DON’T WORK SERVSWITCH MULTI11.1.14 A MICROPHONE DOESN’T WORK 11.3 Shipping and Packaging 11.2 Calling Black BoxCHAPTER 11 Troubleshooting SERVSWITCH MULTI Appendix A Configuration ChartsChannel N local Channel M optionServSwitch Multi System Configuration APPENDIX A Configuration ChartsSwitch SERVSWITCH MULTIAPPENDIX A Configuration Charts SERVSWITCH MULTI Switch APPENDIX A Configuration ChartsSettings JumperAttached SERVSWITCH MULTIChart A-6 Configuration of a Receive Module in a ServSwitch Multi Hub APPENDIX A Configuration ChartsSERVSWITCH MULTI Appendix B Problem ReportAPPENDIX C DIP-Switch Settings and Their Numeric Equivalents Appendix C DIP-Switch Settings and Their Numeric Equivalents0* 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 2 0 0 0 0 0 0 1 3 0 0 0 0 0 0 1 SERVSWITCH MULTIAPPENDIX D Cables Appendix D CablesD.1 CPU Server Cables SERVSWITCH MULTI D.2 User CablesAPPENDIX D Cables D.3 AdaptersSERVSWITCH MULTI Appendix E Making Nonstandard Serial ConnectionsAPPENDIX F Rackmounting the Base Unit or EXP Appendix F Rackmounting the Base Unit or EXPSERVSWITCH MULTI Page Page