Cisco Systems 57712 Server Utilities, Exporting Technical Support Data, Remote-ip ip-address

Models: 57712 UCSCPCIEBTG

1 288
Download 288 pages 20.54 Kb
Page 189
Image 189

C H A P T E R 15

Server Utilities

This chapter includes the following sections:

Exporting Technical Support Data, page 173

Rebooting the CIMC, page 175

Clearing the BIOS CMOS, page 175

Recovering from a Corrupted BIOS, page 176

Resetting the CIMC to Factory Defaults, page 177

Exporting and Importing the CIMC Configuration, page 178

Generating Non maskable Interrupts to the Host, page 180

Exporting Technical Support Data

Perform this task when requested by the Cisco Technical Assistance Center (TAC). This utility creates a summary report containing configuration information, logs and diagnostic data that will help TAC in troubleshooting and resolving a technical issue.

Important If any firmware or BIOS updates are in progress, do not export the technical support data until those tasks are complete.

Procedure

 

Command or Action

Purpose

Step 1

Server# scope cimc

Enters the CIMC command mode.

Step 2

Server /cimc # scope tech-support

Enters the tech-support command mode.

Step 3

Server /cimc/tech-support # set

Specifies the IP address of the remote server on which

 

remote-ip ip-address

the technical support data file should be stored.

Cisco UCS C-Series Servers Integrated Management Controller CLI Configuration Guide, Release 1.5

OL-28893-01

173

Page 189
Image 189
Cisco Systems 57712, UCSCPCIEBTG Server Utilities, Exporting Technical Support Data, Server /cimc # scope tech-support