Dell 530 manual Finding Solutions, L v i n g P r o b l e m s, Problem Action, Solving Problems

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Finding Solutions

This section describes computer hardware and software problems, offers corrective actions, describes the Dell Diagnostics utility, and provides system messages and codes. Before you call Dell for technical assistance, complete the following tasks to help you resolve computer problems:

•Read "About Your Computer," including "Finding Information and Assistance."

•Read "Safety First—For You and Your Computer."

•Take the problem-solving action listed in the following table for the component or equipment that is not working properly.

S o l v i n g P r o b l e m s

Problem	Action
Computer power light does not stay on	See "Power Problems"
solid green
Monitor power light does not turn on	See "Monitor Problems"
No video display on the monitor	See "Video Problems"
No sound	See "Sound and Speaker Problems"
Printer not working properly	See "Printer Problems"
Serial or other parallel devices not	See "Serial or Parallel Device Problems"
working properly
Mouse not working properly	See "Mouse Problems"
Keyboard not working properly	See "Keyboard Problems"
Cannot read or access diskettes	See "Diskette Drive Problems"
Cannot boot the computer or access a	See "Hard Drive Problems"
hard drive
System time resets or loses time	See "Battery Problems"
Expansion card errors or malfunction	See "Expansion-Card Problems"
Cannot communicate with the network	See "Network Problems"
A program locks up	See "Recover From a Program That Is
	Not Responding"

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Solving Problems