Messages and Codes, System Messages, Solving Problems | Dell 530

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Messages and Codes

•System messages

•System beep codes

•Warning messages

•Diagnostics messages

•Diagnostic lights

•SNMP platform event traps

Your application programs, operating system, and computer can identify problems and alert you to them. When a problem occurs, a message may appear on your monitor screen, a beep code may sound, or a light code may be generated. The following subsections present information about messages, beep codes, and light codes.

System Messages

If you receive a system message, see the following table for suggestions on resolving problems indicated by the message. The system messages are listed alphabetically.

CAUTION: Before servicing any components inside your computer, see "Safety First—For You and Your Computer."

The messages can help you determine what to do to resolve a problem. If a problem resolution requires you to open the computer cover, refer to "Removing and Installing Parts" for procedures you must complete before performing the suggested resolution. If the problem persists after you perform the suggested resolution, contact Dell for technical assistance.

NOTE: If the system message you received is not listed in the table, check the documentation for the application program that you were running at the time the message appeared and/or the operating system documentation for an explanation of the message and a recommended action.

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Solving Problems

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Dell 530 manual Messages and Codes, System Messages, Solving Problems

Contents

USER’S Guide Support.dell.com Abbreviations, Acronyms, and Definitions Contents Installing and Configuring Software Security Cable Slot and Padlock Ring 107 Computer Memory Installation GuidelinesInstalling a CD, Zip, or Other Externally Accessible Drive 109 138 Serial or Parallel Device Problems 148When to Use the Dell Diagnostics 175 139 192 Returning Items for Warranty Repair or Credit 213190 193 241 234EN 55022 Compliance Czech Republic Only 235 243 Safety Information Safety Information Safety First-For You and Your ComputerWhen Working Inside Your Computer Safety Information Protecting Against Electrostatic Discharge Ergonomic Computing Habits Safety Information About Your Computer Resource Contents Using the Resource Finding Information and Assistance Resource Contents Using the Resource User’s Guides Go to http//support.dell.com Go to http//premiersupport.dell.com Fr o n t V i e w o f t h e C o m p u t e r Controls and lights Connecting devicesFront View of Your Computer Diagnostic lights Hard-drive access lightDiskette-drive Power button Power light Externally Controls and Lights E n i n g t h e D r i v e D o o r Connecting Devices Po w e r B u t t o n Fu n c t i o n s Speaker/Headphone Jack Ieee 1394 FireWire ConnectorUSB Connectors Back View of Your Computer C k Pa n e l Fe a t u r e s Audio Connectors Serial Port ConnectorsParallel Port Connector Network Adapter PS/2 Mouse ConnectorPS/2 Keyboard Connector Network Connection Requirements Inside Your Computer System cables System board components Front panel components S i d e t h e C o m p u t e r Interior service labelSystem Cables Front panel Brace Cable retainer S t e m C a b l i n g Microprocessor Fan AccessibleBootable Eide and/or System Board Components S t e m B o a r d C o m p o n e n t s S t e m B o a r d L a b e l s Connector or Component LabelSystem Board Labels Front Panel Components Front panel audio connectorPort 2 USB connectors S t e m B o a r d L a b e l s c o n t in u e d Fr o n t Pa n e l L a b e l s Connector LabelFront Panel Labels About Your Computer Advanced Features Ieee 1394 FireWire Power Management Dell System Utilities Advanced Features System SettingsEntering System Setup System Setup Screens System Setup Navigation Keys KeysAction Changing the Boot SequenceS t e m S e t u p N a v i g a t i o n Ke y s Network interface controller Boot sequence Remote wake up Network Operations Network Interface Controller Boot SequenceNetwork Configurations Remote Wake Up T w o r k O p t i o n S e t t i n g s Integrated DevicesIeee PS/2 mouse Dell OpenManage Client Instrumentation ManageabilityDell OpenManage IT Assistant Downloading Systems Management Utilities Click Downloads for Your Dell Chassis Intrusion Detection Enter system setupSecurity Security Cable Slot and Padlock Ring System password Setup password Password ProtectionSystem Password Assigning a System Password Using Your System Password Screen when Password Status is set to Unlocked Deleting or Changing an Existing System Password Setup Password Assigning a Setup Password Disabling System and Setup Passwords Operating Your Computer With a Setup Password EnabledDeleting or Changing an Existing Setup Password Open the computer cover Close the computer cover Advanced Features S t e m B o a r d J u m p e r s Jumper SettingsJumper Setting Description S t e m B o a r d J u m p e r S e t t i n g s Installing and Configuring Software Installing a Tapi Device Tapi Installing a Tapi Sound Card Lay the computer down on its right side Ieee 1394 FireWire Power Management Po w e r M a n a g e m e n t Sleep State Wake-Up Methods Windows Windows NT AutoShutdown Auto Power OnDell System Utilities Asset Tag Advanced Features Removing and Installing Parts Computer Battery Opening the Computer Cover Removing and Installing PartsComputer Cover Opening the computer cover Closing the computer cover Cover release latch Security cable slot Closing the Computer CoverE n i n g t h e C o m p u t e r C o v e r O s i n g t h e C o m p u t e r C o v e r T e r i o r S e r v i c e L a b e l Interior Service LabelInterior service label Removing and Installing Parts Computer Memory S t e m B o a r d M e m o r y C o m p o n e n t s Socket Removing and Installing PartsM o r y M o d u l e L a b e l Suspend-to-RAM STR light M o r y R i s e r B o a r d C o m p o n e n t s Computer Memory Installation GuidelinesSystem Board Installation Riser Board Installation Addressing Memory with 4-GB Configurations APICs Total Memory Riser Board a Riser Board B Socket Sample ConfigurationsTotal Memory Socket Upgrading Computer Memory Close the computer cover Re m o v i n g a M e m o r y M o d u l e Securing clips Memory socket Removing and Installing PartsRemoving a Memory Module Removing Memory Riser Boards Installing a Memory ModuleInstall i n g a M e m o r y M o d u l e Remove the microprocessor airflow shroud Removing and Installing Parts Re m o v i n g M e m o r y R i s e r B o a r d s Memory riser board a Memory riser board B System board Installing Memory Riser Boards Install i n g M e m o r y R i s e r B o a r d s Disk Drives and Media I v e Ty p e s Installing a CD, Zip, or Other Externally Accessible Drive Removing and Installing Parts Re m o v i n g t h e D i s k e t t e D r i v e Drive Removing and Installing Parts Install i n g t h e D i s k e t t e D r i v e Removing and Installing Parts Removing and Installing Parts Diskette system board connector Close the computer cover Installing a Hard Drive Re m o v i n g a H a r d D r i v e Drive Bracket rails Screws Install i n g a H a r d D r i v e 100 Removing and Installing Parts Removing and Installing Parts 101 T a c h i n g C a b l e s f o r a H a r d D r i v e 102 Removing and Installing Parts Removing and Installing Parts 103 Eide Device Installation GuidelinesJumper Settings General Guidelines Eide Cables Scsi Device Installation Guidelines104 Removing and Installing Parts Scsi ID Numbers Device Termination Fault S C S I I D S e t t i n g sRemoving and Installing Parts 105 System Board Controller Controller Card Device 106 Removing and Installing Parts Scsi Cables Expansion Cards Installing an expansion card Removing an expansion cardRemoving and Installing Parts 107 P a n s i o n C a r d Ty p e s Removing and Installing Parts 109 Installing an Expansion Card32-bit 33 MHz AGP connector PCI connector 64-bit 66 MHz 110 Removing and Installing Parts Card retention arm Card bracket Removing and Installing Parts 111 Card retention arm Install i n g a n E x p a n s i o n C a r d112 Removing and Installing Parts Removing and Installing Parts 113 Removing an Expansion Card 114 Removing and Installing Parts Removing the Microprocessor Airflow Shroud Removing and Installing Parts 115Microprocessor Airflow Shroud Airflow shroud Top anchor tabs Bottom anchor tabs Installing the Microprocessor Airflow Shroud116 Removing and Installing Parts Removing and Installing Parts 117 118 Removing and Installing Parts Installation GuidelinesInstallation guidelines Upgrading the microprocessors Microprocessor Removing and Installing Parts 119 120 Removing and Installing Parts Microprocessor Microprocessor socket Socket lever Removing and Installing Parts 121Re m o v i n g t h e M i c r o p r o c e s s o r Install i n g t h e M i c r o p r o c e s s o r 122 Removing and Installing Parts Install the airflow shroud Close the computer cover Removing and Installing Parts 123 Removing a VRM Removing a VRM Installing a VRM124 Removing and Installing Parts Remove the airflow shroud Removing and Installing Parts 125 Installing a VRMVRM connector Re m o v i n g a V R M 126 Removing and Installing Parts Computer Battery Removing and Installing Parts 127 128 Removing and Installing Parts Install i n g t h e C o m p u t e r B a t t e r yBattery Battery socket Removing and Installing Parts 129 Removing and Installing Parts Technical Specifications System Information 132 Technical SpecificationsMemory Video Expansion Bus Technical Specifications 133Audio Key Combinations 134 Technical SpecificationsPorts Controls and Lights PowerTechnical Specifications 135 Physical 136 Technical Specifications Environmental Solving Problems 138 Solving Problems Finding SolutionsProblem Action L v i n g P r o b l e m s Solving Problems 139 Power ProblemsPower Light Cause Po w e r L i g h t codes 140 Solving Problems Po w e r L i g h t codes c o n t in u e d Solving Problems 141 Monitor ProblemsMonitor Power Light Cause N i t o r L i g h t codes 142 Solving Problems Solving Problems 143 Video ProblemsCheck the monitor power light 144 Solving Problems Sound and Speaker Problems Solving Problems 145 146 Solving Problems Solving Problems 147 Printer ProblemsPerform the procedure in Serial or Parallel Device Problems Serial or Parallel Device Problems 148 Solving Problems Solving Problems 149 Mouse Problems 150 Solving Problems Solving Problems 151 Keyboard Problems 152 Solving Problems Diskette Drive Problems Solving Problems 153 154 Solving Problems Hard Drive Problems Solving Problems 155 156 Solving Problems Solving Problems 157 Battery Problems 158 Solving Problems Solving Problems 159 Expansion-Card ProblemsReplace the battery 160 Solving Problems Solving Problems 161 Network Problems 162 Solving Problems Restart a Computer That Is Not Responding Recover From a Program That Is Not RespondingSolving Problems 163 164 Solving Problems Repair a Wet Computer Solving Problems 165 Repair a Dropped or Damaged Computer 166 Solving Problems Hardware Conflicts System Memory Problems Solving Problems 167 168 Solving Problems Microprocessor Problems Solving Problems 169 170 Solving Problems Solving Problems 171 System Board ProblemsRemove and install the VRMs Close the computer cover Open the computer cover Solving Problems 173 Reset Corrupted Bios SettingsPerform the procedure in Reset Corrupted Bios Settings 174 Solving Problems Features Dell DiagnosticsWhen to Use the Dell Diagnostics Solving Problems 175 176 Solving Problems Before You Start TestingRunning the Dell Diagnostics Option 1 Start/Continue Windows NT Installation Solving Problems 177 Option 5 Network Adapter Diagnostics/Configuration 178 Solving Problems Solving Problems 179 L l D i a g n o s t i c s M a i n M e n u V a n c e d Te s t i n g S c r e e n Advanced Testing180 Solving Problems V a n c e d Te s t i n g H e l p C a t e g o r i e s Advanced Testing Help MenuSolving Problems 181 Help Option Description System Messages 182 Solving ProblemsMessages and Codes Message Cause Action Solving Problems 183S t e m M e s s a g e s S t e m M e s s a g e s c o n t in u e d OS Install Mode option184 Solving Problems System Board Problems Solving Problems 185 Drive Problems 186 Solving Problems Solving Problems 187 Again, see System Memory Problems 188 Solving Problems Solving Problems 189 190 Solving Problems System Beep Codes Code Cause Action Solving Problems 191S t e m B e e p codes 192 Solving Problems S t e m B e e p codes c o n t in u e d System lights Diagnostic lights Diagnostics MessagesDiagnostic Lights System Lights 194 Solving Problems S t e m L i g h t codes c o n t in u e d A g n o s t i c L i g h t codes B e f o r e P O S T Diagnostic LightsSolving Problems 195 Light Pattern Cause Action Power Management 196 Solving Problems Solving Problems 197 198 Solving Problems A g n o s t i c L i g h t codes D u r i n g P O S T Solving Problems 199 Snmp Platform Event Traps Description Code 200 Solving ProblemsM P P l a t f o r m E v e n t Tr a p s Software Problems Solving Problems 201 202 Solving Problems Solving Problems 203 Input ErrorsError Messages Operating System Compatibility Memory-Resident Programs 204 Solving ProblemsDevice Drivers Program Conflicts Memory Address Conflicts Fault I R Q a s s i g n m e n t sSolving Problems 205 Interrupt Assignment Conflicts 206 Solving Problems Bios Recovery UtilityFault I R Q a s s i g n m e n t s c o n t in u e d Solving Problems 207 Solving Problems Getting Help Help Overview Dell Contact Numbers Technical Assistance Run the Dell DiagnosticsHelp Overview Help Tools World Wide Web Getting Help 211 Technical Support Service AutoTech ServiceTechFax Service Automated Order-Status System Problems With Your Order Getting Help 213 Before You Call 214 Getting Help Diagnostics Checklist Service tag bar code on the back of the computer Austria Vienna Dell Contact NumbersAustralia Sydney Website http//support.euro.dell.com Brunei Belgium BrusselsBrazil Canada North York, Ontario Denmark Horsholm China XiamenCzech Republic Prague Finland Helsinki Germany Langen Home and Small BusinessCorporate Hong Kong 220 Getting Help Ireland CherrywoodItaly Milan Home and Small Business Getting Help 221 Japan KawasakiWebsite http//support.jp.dell.com Korea Seoul Macau Latin AmericaLuxembourg Malaysia Penang New Zealand MexicoNetherlands Amsterdam Getting Help 223 Portugal Norway LysakerPoland Warsaw Singapore Singapore Countries South Africa JohannesburgSoutheast Asian and Pacific Spain Madrid Home and Small Business Taiwan Sweden Upplands VasbySwitzerland Geneva Thailand Bracknell Getting Help 227 A. Austin, Texas 228 Getting Help Additional Information Regulatory Notices 230 Additional Information FCC Notices U.S. Only Additional Information 231 Class a Class B 232 Additional Information Additional Information 233 IC Notice Canada OnlyCE Notice European Union Battery Disposal 234 Additional Information Additional Information 235 EN 55022 Compliance Czech Republic OnlyVcci Notice Japan Only C I C l a s s a I T E Re g u l a t o r y M a r k Class a ITEClass B ITE 236 Additional Information C I C l a s s B I T E Re g u l a t o r y M a r k MIC Notice Republic of Korea OnlyClass a Device Additional Information 237 C C l a s s a Re g u l a t o r y M a r k Polish Center for Testing and Certification NoticeClass B Device C C l a s s B Re g u l a t o r y M a r k Wymagania Polskiego Centrum Badañ i Certyfikacji Additional Information 239 Pozosta³e instrukcje bezpieczeñstwa 240 Additional Information Bsmi Notice Taiwan Only Additional Information 241 Additional Information Additional Information 243 Energy Star ComplianceE R GY S TA R E m b l e m 244 Additional Information Limited Warranty and Return PolicyThree-Year Limited Warranty U.S. Only Additional Information 245 Coverage During Year OneCoverage During Years Two and Three General Provisions 246 Additional Information Three-Year Limited Warranty Canada Only Additional Information 247 248 Additional Information Additional Information 249 250 Additional Information Making a Claim GuaranteeExclusions Additional Information 251 Limitation and Statutory Rights Dell Computer de Mexico SA de CV Total Satisfaction Return Policy U.S. and Canada Only Additional Information 253 Additional Information Ansi AcpiAGP API BTU BiosAtapi CIM CD-RCD-RW Cmos DAT CPUCrimm DCE DTE DramDrdram DVD FSB ESDFCC FTP IPX HtmlIDE IPX/SPX ISO IRQISA LBA MIF LVDMBA Nvram MtbfNIC PBX PGA PCIPET PIO Rdram RAIDRAM Rimm Rtcrst SmbiosRTC Scsi Tapi SramSTP TCP/IP UTP URLUSB VAC 270 Gl ossar y WORZIF