Solving Problems 157
•For an IDE or EIDE hard drive, run the IDE Devices device group.
•For a SCSI hard drive, run the SCSI Devices device group.
Did any of the diagnostics tests fail ?
Yes. Go to the next question.
No. Go to step 4.
Did any of the diagnostics tests indicate a faulty drive?
Yes. The hard drive may be faulty. Contact Dell for technical
assistance.
No. Go to the next question.
Did any of the diagnostics tests indicate a faulty drive controller?
Yes. The system board may be faulty. Contact Dell for technical
assistance.
No. Go to step 4.
4Turn off the computer and devices, disconnect them from their
electrical outlets, and wait 10 to 20 seconds.
5Lay the computer on its right side.
6Open the computer cover.
7Ensure that the DC power cables from the power supply are firmly
connected to the connectors on each drive. Also verify that the
interface cable for each drive is firmly connected to the drive and to
the system board.
8Ensure that the front panel cable is firmly connected to the system
board and the front panel. Also ensure that the control panel cable is
firmly connected to the front panel.
The control panel contains the hard drive activity light. To locate the
system board and front panel connectors, see "System Board
Components" and "Front Panel Components." Also, see the interior
service label.
9Close the computer cover.
10 Stand the computer upright.
11 Reconnect the computer and devices to their electrical outlets, and
turn them on.