228 Getting Help
www.dell.com | support.dell.com
U.S.A. (Austin, Texas)
International Access Code: 011
Country Code: 1
Automated Order-Status System tollfree: 1-800-433-9014
AutoTech (for portable and desktop computers) toll free:1-800-247- 9362
Dell Home and Small Business Group (for portable and desktop computers):
Customer Technical Support (Return Material
Authorization Numbers) tollfree: 1-80 0-624-9896
Customer Technical Support (Home sales
purchased via http://www.dell.com)toll free: 1-877-576-3355
Customer Service (Credit Return Authorization
Numbers) toll free: 1-800-624-9897
National Accounts (systems purchased by established Dell national accounts [have
your account number handy], medical institutions, or val ue-added resellers
[VARs]):
Customer Service and Technical Support (Return
Material Authorization Numbers) toll free: 1-800-822-8965
Public Americas International (systems purchased by governmental agencies [local,
state, or federal] or educational institutions):
Customer Service and Technical Support (Return
Material Authorization Numbers) toll free: 1-800-234-1490
Dell Sales toll free: 1-800-289-3355
or toll free: 1-800-879-3355
Spare Parts Sales toll free: 1-800-357-3355
DellWare™ toll free: 1 -800-753-7201
Desktop and Portable Fee-Based Technical Support toll free: 1-800-433 -9005
Server Fee-Based Technical Support toll free:1-800-967-0765
Sales (Catalogs) toll free: 1-800-426-5150
Fax toll free: 1-800-727-8320
TechFax toll free: 1-800-950-1329
Dell Services for the Deaf, Hard-of-Hearing, or
Speech-Impaired toll free: 1-877-DELLTTY
(1-877-335-5889)
Switchboard 512 338-44 00
Dellnet Technical Support toll free: 1-877-Dellnet
(1-877-335-5638)
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