Solving Problems 175
Dell Diagnostics• When to use the Dell Diagnostics
•Features
• Before you start testing
• Running the Dell Diagnostics
• Advanced testing
When to Use the Dell Diagnostics
If you experience a problem with your computer, run the Dell Diagnostics
before you call Dell for technical assistance. The Dell Diagnostics tests
check your computer's hardware without additional equipment and without
the risk of destroying data. When the diagnostics tests complete without
indicating any problems, you can have confidence in your computer's
operation. If the tests indicate a problem you cannot solve by yourself, the
test results provide important information you will need when talking to
Dell's service and support personnel.
NOTICE: Only use the Dell Diagnostics to test your Dell computer. Using this
program with other computers may cause incorrect computer responses or
result in error messages. Also, only use the Dell Diagnostics that came with
your computer or an updated versi on o f th e pr ogr am for y our c omp ut er. Do not
use Dell Diagnostics from another model Dell computer.
Features
The diagnostic test groups features allow you to take the following actions:
•Perform quick checks or extensive tests on one or all devices
•Choose the number of times a test group or subtest is repeated
•Display or print test results or save them in a file
•Suspend testing if an error is detected or terminate testing when an
adjustable error limit is reached
•Access online Help screens that describe the tests and tell how to run
them