Solving Problems 193
Diagnostics Messages
When you run a test group or subtest in the Dell Diagnostics, an error
message may result. These error messages are not covered in this section.
Record the message on a copy of your Diagnostics Checklist and contact
Dell for technical assistance.
Diagnostic Lights
Your computer has a series of lights that can help you analyze and solve
problems with your computer. To locate these lights, see "Front View of the
Computer (Doors Open)."
•System lights
Diagnostic lights
CAUTION: Before servicing any components inside your computer,
see "Safety First—For You and Your Computer."
The lights can help you determine what to do to resolve a problem. If a
problem resolution requires you to open the computer cover, refer to
"Removing and Installing Parts" for procedures you must complete before
performing the suggested resolution. If the problem persists after you
perform the suggested resolution, contact Dell for technical assistance.
System Lights
The following table lists the codes for the system lights, gives probable
causes, and suggests corrective actions.
System Light Codes
Power Light Hard Drive Light Cause Corrective Action
Solid green N/A Power is on, and the computer is
operating normally. No corrective action is required.
Blinking green Blank The computer is in the suspended
state (Windows 2000 only). Use one of the appropriate methods
to "wake up" the computer. See
"Power Management."
Blinks green several
times and then
turns off
N/A There is a configuration error. Check the diagnostic li ghts to see if
the specific problem is identified.