Solving Problems 143
No. Contact Dell for technical assistance.
5Turn off the computer and the monitor, wait 10 to 20 seconds, and
disconnect the monitor. Connect a different monitor to the computer
and then turn them on.
6Allow 1 minute for the compu t e r to initialize its compo n ents, and
then adjust the monitor's brightness and contrast controls.
Is the monitor readable?
Yes. The original monitor is defective. The problem is resolved.
No. Contact Dell for technical assistance.
Video Problems
Basic Checks:
•Check the diagnostic lights to see if the specific problem is identified.
•Run the monitor self-test as instructed in the monitor user’s guide.
•Check the monitor power light.
•Listen for system beep codes that may indicate a display problem.
•Connect the monitor power cable directly to an electrical outlet to
verify that the monitor turns on. Do not connect it to a power
protection device, UPS, power strip, or extension c ord.
•If the monitor display is blank, the computer may be in suspended, or
hibernate, state. Push and release the power button, move the mouse,
or press a key on the keyboard to bring the computer out of the
suspended state.
•Disconnect the monitor interface cable from the computer and check
the cable connector for bent or broken pins. Check for damaged or
frayed cables.
•If the monitor interface cable is not damaged, ensure that it is firmly
connected to the computer.
•Adjust brightness and contrast settings on the monitor.
•Check for interference: