Solving Problems 189
Please connect USB
Keyboard/Mouse to USB
port(s) on the back of the
computer.
The USB keyboard and/or mouse
must be connected to the USB
connectors on the back of the
computer.
Turn your computer off, connect the USB
keyboard and/or mouse to one of the USB
connectors on the back of the computer,
and restart your computer. See "Back-
Panel Features."
Plug and Play
Configuration Error The computer has encountered a
problem in trying to configure one or
more expansion cards.
See "Expansion-Card Problems."
Read fault
Requested sector not found
The operating system cannot read
from the diskette or hard drive.
The computer could not find a
particular sector on the disk, or the
requested sector is defective.
See "Diskette Drive Problems" and "Hard
Drive Problems."
Reset failed The disk reset operation failed. See "Diskette Drive Problems" and "Hard
Drive Problems."
Sector not found The operating system is unable to
locate a sector on the diskette or ha r d
drive.
See "Diskette Drive Problems" and "Hard
Drive Problems."
Seek error The operating system is unable to
find a specific track on the diskette or
hard drive.
If the error is on the diskette drive, try a
different diskette in the drive.
Shutdown failure A chip on the system board might be
malfunctioning. Run the System Board Devices tests in the
Dell Diagnostics.
Time-of-day clock stopped The battery may be dead. Enter system setup and correct the date or
time.
If the problem persists, see "Battery
Problems."
Time-of-day not set The time or date displayed in the
system configuration information
does not match the system clock.
Enter system setup and correct the date or
time.
Timer chip counter 2
failed A chip on the system board might be
malfunctioning. Run the System Board Devices tests in the
Dell Diagnostics.
Unexpected interrupt in
protected mode T he keyboard controller might be
malfunctioning, or one or more
memory modules may be loose.
Run the System Memory and the
Keyboard tests in the Dell Diagnostics.
System Messages
(continued)
Message Cause Action