No. Go to step 2.
2Turn off the computer and devices, disconnect them from their electrical outlets, and wait 10 to 20 seconds.
3Lay the computer on its right side.
4Open the computer cover.
5Remove and install the diskette drive.
6Close the computer cover.
7Stand the computer upright.
8Reconnect the computer and devices to their electrical outlets, and turn them on.
Does the
No. Contact Dell for technical assistance.
Does the computer display a drive error message?
Yes. See "System Messages" for an explanation of the message, and then go to step 9.
No. The problem is resolved.
9Insert a bootable diskette into the diskette drive and reboot the computer.
Does the drive boot the operating system?
Yes. The problem is probably resolved. If you continue to experience trouble, contact Dell for technical assistance.
No. Contact Dell for technical assistance.
Hard Drive Problems
Basic Checks:
•Check the diagnostic lights to see if the specific problem is identified.
•If you hear an unfamiliar scraping or grinding sound when a drive is accessed, there could be a hardware malfunction. Contact Dell for technical assistance.
