Figure 5￿9.￿ Removing￿ the￿ Firmware￿ IC￿ Cover￿ (HP￿ FAX￿900￿ or￿ FAX￿950)

3.Remove the firmware IC from the logic PCA.

4.Install the remote diagnostic ROM in the firmware ROM socket by aligning the ROM over the tion pin 1 at the front left corner of the IC socket. Press the ROM into place and ensure th under the IC.

Retrieving Customer Data

Function parameter 029 must be set to ON on the diagnostic center’s and the customer’s machin and FAX-950. Fax parameter 52 in the HP FAX-900 and FAX-950 (diagnostic password) must be set to th password in the diagnostic center’s machine and in the customer’s machine. The center’s fax er’s machine must be the same model.

Retrievable InformationThe following.data can be retrieved from the customer’s machine:

DSYS data:

H User information:

±Logo (FAX-900 and FAX-950 Only)

±ID Number

±Character ID (Also known as station name)

±Polling password (FAX-900 and FAX-950 Only)

±TX password (FAX-950 Only)

±Rx password (FAX-950 Only)

HRelay and confidential communication parameters (FAX-950 Only)

HOne-touch and speed dial numbers

HProgram keys (FAX-950 Only)

HFax parameters and function parameters (including ROM version and counters o and FAX-950)

5￿56 Problem Resolution

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HP FAX-700 manual Retrieving Customer Data, Removing the Firmware IC Cover HP FAX900 or FAX950