HP Part No 5962-9599EUS First Edition December
Page
Publication History
Conventions
Updates
Organization
Product Information
Fax Product Technology
Introduction
Technical Overview
Product Description
HP FAX-700 and FAX-750 Description
HP FAX-700
HP FAX-900 and FAX-950 Description
Product Features and Comparison
HP FAX950 Facsimile Machine
Capability Description 700 750 900 950
$# t$ rtrv $!!#
Feature FAX700 FAX-750
Feature FAX700 FAX-750
Product Specifications
Specification HP FAX%700 HP FAX-750 HP FAX%900 HP FAX%950
Specification HP FAX+700 HP FAX-750 HP FAX+900 HP FAX+950
This table is on the next
Specification HP FAX700 HP FAX-750 HP FAX900 HP FAX950
Specification HP FAX-700 HP FAX-750 HP FAX-900 HP FAX-950
Print Cartridges
Specification HP FAX$700 HP FAX-750 HP FAX$900
Media
Paper Specifications
Media Print Area FAX-700 and FAX-750
Media Print Area FAX-900 and FAX-950
Ordering Information
Product HP Part Number
Telephone Assembly HP FAX 750 Includes
Description HP Part Number
HP Facsimile Technology Guide C2136-90007
Installation and Configuration
Installation and Configuration
Major Assembly Identification Views
HP FAX700 Major Assemblies Installation and Configuration
HP FAX750 Major Assemblies Installation and Configuration
HP FAX900 Major Assemblies
Control Panel Overlay Views
Control Panel HP FAX700 and HP FAX750
Print Cartridge Installation the HP FAX-900 and FAX-950
Control Panel HP FAX950
Removing the Print Cartridge From the Carton
Print Cartridge Installation the HP FAX-700 and FAX-750
Detail a
Paper Supply Tray Media Size Setting HP FAX-900 and FAX-950
Removing the Paper Supply Cover
Detail a LetterSize Detail B A4Size
Releasing the Paper Size Guides from the Tray
Aution
Paper Supply Tray Loading
Word About Paper
Loading Paper into the HP FAX-700 and FAX-750 Fax Machines
Letter or Legal
Slide the paper into the paper supply tray. See Figure
Loading Paper into the HP FAX-900 and FAX-950 Fax Machines
Earlier in this chapter
ADF Paper Catcher Tray Installation
Document OUT Tray
HP FAX-700 and FAX-750 Document OUT Tray Extension
Document in Tray
HP FAX-900 and FAX-950 Document OUT Tray Installation
HP FAX-700 and FAX-750 Document in Tray Extension
Expandable Memory Card Installation HP FAX-950 Only
HP FAX-900 and FAX-950 Document in Tray Installation
Installing the Expandable Memory Card
Replacing the Paper Separator
Removing the Paper Separator Assembly
Replacing the HP FAX-900 and FAX-950 Paper Separator Pad
Switch OFF the fax machineOpen. the top cover. See Figure
Handset Installation HP FAX-750 and FAX-950 Only
Handset Installation HP FAX-750
Installing the Handset in the HP FAX750
Handset Base Removal HP FAX-750 Only
Handset Installation HP FAX-950
36. Removing the Handset Base
Connecting to the Telephone Line
Connecting the HP FAX-700 and FAX-750 to the Telephone Line
Connecting the HP FAX-900 and FAX-950 to the Telephone Line
Connecting to a Telephone
Connecting a Telephone to the HP FAX-700 and FAX-750
Connection the HP FAX700 and FAX750 to the Telephone
Call this fax number From another phone
Connecting a telephone to the HP FAX-900 and FAX-950
Connecting to an Answering Machine
Connecting the HP FAX-700 to an Answering Machine
Connecting the HP FAX900 to the Telephone Line
Managing Incoming Calls on the HP FAX-700 and FAX-750
Configuring the Fax Machine
Setting the Date and Time on the HP FAX-700 and FAX-750
Do This Using These Buttons To Display
Setting the Date and Time on the HP FAX-900 and FAX-950
Button enters a dash, and the button enters a space
Character Code Entry on the HP FAX-900
Onetouch Keypad HP FAX950 Installation and Configuration
Character Entry on the HP FAX-950
Setting a Character ID on the HP FAX-900 and FAX-950
Setting the ID Number on the HP FAX-900 and FAX-950
Setting the Logo on the HP FAX-900
Setting the Logo on the HP FAX-950
Setting the HP FAX750 Handset for Pulse Dialing
Clearing a Fax Access Code HP FAX-950
Entering a Fax Access Code HP FAX-950
Setting the Paper Size on the HP FAX-700 and FAX-750
Setting the Paper Size on the HP FAX-900 and FAX-950
Switching the Verification Stamp on HP FAX-950
Installation and Configuration
Operation and Usage
Operation and Usage
Turning the FAX-700 and FAX-750 on and OFF
Turning the FAX machine on and OFF
Fax Operating Modes
Turning the FAX-900 and FAX-950 on and OFF
Operation and Usage
Control Panel Keys and Functions
HP FAX-700 and HP FAX-750 Control Panel Keys and Functions
Control Panel Item Action
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HP FAX-900 Control Panel Keys and Functions
Control Panel HP FAX900 Operation and Usage
HP FAX-900 User Interface Controls
Control Panel Item Action
HP FAX-950 Control Panel Keys and Functions
Control Panel HP FAX950 Operation and Usage
HP FAX-950 User Interface Controls
Dial/Space button has been pressed
Adjusting Volume
Adjusting Handset Ringer Volume on the HP FAX-750
Adjusting Speaker Volume on the HP FAX-900 and FAX-950
Adjusting Button Volume on the HP FAX-900 and FAX-950
FCC Fax Transmission requirements
Adjusting Handset Ringer Volume on the HP FAX-950
Sending a Document
Loading a Document into the HP FAX-700 and FAX-750
Loading a Document into the HP FAX-900 and FAX-950
Loading a Document into the HP FAX700
One-Touch Dialing on the HP FAX-700 and FAX-750
One-Touch Dialing on the HP FAX-900
Menu Press a One-Touch
Menu Photo
One-Touch Dialing on the HP FAX-950
Set Press a One-Touch
Menu Photo Scroll up Stamp Scroll down Stop Set
Auto Dialing on the HP FAX-700 and FAX-750
Speed Dialing on the HP FAX-900 and FAX-950
To Use Speed DialingTo use. speed dialing, do the following
Direct Dialing on the HP FAX-700 and FAX-750
Direct Dialing on the HP FAX-900 and FAX-950
Memory Transmission on the HP FAX-900 and FAX-950
Stopping a Transmission on the HP FAX-700 and FAX-750
Stopping a Transmission on the HP FAX-900 and FAX-950
Transmission Print Quality on the HP FAX-700 and FAX-750
Transmission Print Quality on the HP FAX-900 and FAX-950
Receiving a Document
Receiving a Document on the HP FAX-700 or FAX-750
Menu Stop Enter
Unattended Modes
Operation and Usage
Attended Mode Unattended Mode
Shared Reception Mode on the HP FAX-700 and FAX-750
Shared Reception Mode on the HP FAX-900 and FAX-950
Reception Print Quality on the HP FAX-700 and FAX-750
Reception Print Quality on the HP FAX-900 and FAX-950
Substitute Memory Reception on the HP FAX-700 and FAX-750
Substitute Memory Reception on the HP FAX-900 and FAX-950
Size Reduction
Transmitted Original Paper Supply Size Letter Legal
Recv Fax Reduction Utomatic*/Fixed
Menu Set Enter Desired → Percentage Stop
Copying a Document on the HP FAX-700 and FAX-750
Copying a Document
Copying a Document on the HP FAX-900 and FAX-950
Capability
Set/Volume Enter paper size → Option number Stop
Print Quality on the HP FAX-700 and FAX-750
Print Quality on the HP FAX-900 and FAX-950
Printing Reports
Printing Reports on the HP FAX-700 and FAX-750
Printing Reports on the HP FAX-900 and FAX-950
Maintenance
Print Cartridges
OUT of INK INFO. CODE=015
FAX!900
FAX!950
Installing the Print Cartridge
Exterior Maintenance
Setting the Cartridge in the Cradle
Interior Maintenance
Opening the ADF Door on the HP FAX700 and FAX750
TOP View
Service Station Cap Wiper
Paper Guide/Roller Assembly
Replacing the Verification Stamp from the HP FAX-950
Replacement Items
FAX-700 FAX750 FAX900 FAX950 Description Number
Optimization
Optimization
Programming the Program Keys on the HP FAX-950
Optimization
Deferred Transmission, Polling, and Password Transmission
Repeat the above procedure to schedule more faxes to be sent
’ENTER selects fax 01Time No No etc
Continue reviewing Fax schedule? Yes/No
Deferred Transmission on the HP FAX-900 and FAX-950
01 24 and P1 P4
Polling on the HP FAX-700 and FAX-750
Polling Password on the HP FAX-900 and FAX-950
Polling on the HP FAX-900 and FAX-950
To Poll Documents from other Stations on the HP FAX-900
Deferred Time-Delayed Polling on the HP FAX-900
To Poll Documents from other Stations on the HP FAX-950
Deferred Time-Delayed Polling on the HP FAX-950
To Be Polled by Other Stations on the HP FAX-700 and FAX-750
Using Password Transmission on the HP FAX-950
To be Polled by other Stations on the HP FAX-950
Using Confidential Communications on the HP FAX-950
To Send Confidential Communications on the HP FAX-950
To Store Confidential Communications on the HP FAX-950
To Poll Confidential Communications on the HP FAX-950
To Print Confidential Communications on the HP FAX-950
Using Relayed Transmission on the HP FAX-950
To Delete Confidential Communications on the HP FAX-950
To Set up for Relayed Transmission on the HP FAX-950
This section
File Handling in the HP FAX-900 and FAX-950 Fax Machines
Storing Files in Memory on the HP FAX-900 and FAX-950
To Print a File List on the HP FAX-900 or FAX-950
Sending to Multiple Stations Broadcasting
To Delete a File on the HP FAX-900 or FAX-950
Enter another Number? Yes/No
Code
Sending to Multiple Stations Broadcasting on the HP FAX-950
Optimization
Changing Parameters Settings in the HP FAX-700 and FAX-750
Customizing the Fax Machine Internal Operating Parameters
HP FAX-700 and FAX-750 Parameter Setting Options
Sequence
Listing the Parameters in the HP FAX-900
REC. Paper Size
Viewing the Parameter Menu in the HP FAX-900
Changing Parameters in the HP FAX-900
HP FAX-900 Parameter Options
Unattended Mode
Listing the Parameters in the HP FAX-950
Viewing the Parameter Menu in the FAX-950
Changing Parameters in the HP FAX-950
Stamp
Silent Detection
Yyyy
FAXing Tips
Parameter
Optimization
Problem Resolution
Problem Resolution
Problem Resolution
Problem Solving Process
Solving Problems in the HP FAX-700 and FAX-750
Overall Troubleshooting Tree
Overall Troubleshooting Tree
ADF?
Scanner Troubleshooting Tree
Scanner Assembly Troubleshooting Tree Problem Resolution
ABC
Info Mode Description of the Problem Action Code
Information Codes for the HP FAX-700 and FAX-750
Info Mode Description of the Problem Action Code
Info Mode Description of the Problem Action Code
Info Mode Description of the Problem Action Code
Not set Party for clarification 505
ECM
542 After sending partial page signal other Retry fax send
558 FCS error while in the subroutine to re9Retry fax send
Receive a command following RNR trans
Machine. Retry send
Service Menu 01 Service P. Report
Service Parameters for the HP FAX-700 and FAX-750
Service Menu 01 Service Parame
Ote
BI DIR Prnt
Not Used Minimum on
MAX Ring
HP FAX-700 and FAX-750 Service Parameters
Short
TCF on
DOC JAM
Line Error on the HP FAX-700 and FAX-750
Corrective Actions for the HP FAX-700 and FAX-750
Power-On Problems
Clearing Paper Jams
Avoiding Print Skew
Poor Print Quality
Solving Problems in the HP FAX-900 and FAX-950
Routine Checks
Information Codes for the FAX-900 and FAX-950
Information Codes on the HP FAX-900 and FAX-950
EOM
No document present Load document
Function Parameters for the HP FAX-900 and FAX-950
HP FAX-900 and FAX-950 Function Parameters
Parameter Selection Function
Monitor
Ring DET. Count
Silent DET. Delay
TX-JAM Length
Corrective Actions for the HP FAX-900 and FAX-950
Clearing a Paper Jam
Clearing a Document Jam
Adjusting the Pressure Plate Switch
Correcting Multiple Sheet Feed or Misfeed of Documents
$6. Cleaning the Scanner Glass and Reflective Strip
Diagnostic Codes
Replacing the Verification Stamp on the HP FAX-950
Diagnostic Codes for the HP FAX-700 and FAX-750
FAX-700/750 Journal
Communication
Problem Resolution
Tenth Digit
Diagnostic Codes for the HP FAX-900 and FAX-950
DCN
SMT
TheSeventh Digitin Codeis always zero
TheEleventh Digit inisCodealways zero
Remote Diagnostics
Diagnostic ROM Installation in the HP FAX-900 and FAX-950
Modifying a FAX-900, or FAX-950 for Remote Diagnostics
Retrievable and Transferable Information
Retrieving Customer Data
Removing the Firmware IC Cover HP FAX900 or FAX950
Retrieving SYS and JNL Data on the HP FAX-700 and FAX-750
Retrieving SYS Data on the HP FAX-900 and FAX-950
Retrieving JNL Data on the HP FAX-900 and FAX-950
Poll the customer’s machine to retrieve its SYS data
Dialing
Transferring Data to the Customer’s Machine
Transferring SYS Data on the HP FAX-700 and FAX-750
Transferring SYS Data on the HP FAX-900 and FAX-950
Remote Diagnostics Process
Example
Entering Test Mode on the HP FAX-900 and FAX-950
Test Modeson the HP FAX-900 and FAX-950
Firmware Date Code or
Cauto
TwoDigit Code Initialize Mode Description
Test Mode 7 Factory Only on the HP FAX-900 and FAX-950
LED&LCD$LIGHT$TEST LIGHTING$TEST$NOW$
Test Modeson the HP FAX-700 and FAX-750
Entering Test Mode on the HP FAX-700 and FAX-750
Test Mode 01 Print Tests on the HP FAX-700 and FAX-750
Test Mode 02 Pen Recovery on the HP FAX-700 and FAX-750
Test Mode 03 Self Test on the HP FAX-700 and FAX-750
Doing Self Test Real Time Clock
Test Mode 11 Service Default on the HP FAX-700 and FAX-750
Test Mode 09 Memory Clear on the HP FAX-700 and FAX-750
Test Mode 10 PC Inter Face on the HP FAX-700 and FAX-750
Test Mode 12 Service Report on the HP FAX-700 and FAX-750
Service and Support Information
HP Express Exchange
Product Warranty
Returning the FAX Machine For Service
Standard Return U. S. only
HP Support Information
Resources for U.S. Customers
Printer drivers by
Resources for Resellers
Resources for HP Authorized Dealers
Hpsr Only , Pre
Resources for Canadian Product Support
Organization Contact Support Provided Hours of Operation
Ordering HP Express Exchange Service
HP Express Exchange Service
HP Customer Return Repair Service
HP Dealer Premier Support Program
Filing Warranty Claims for HP’s Centralized Repair Services
HP Fax Service Provider Program
Ordering HP Customer Return Repair Service
Prices and Invoices
Becoming an HP Fax Service Provider
Your Responsibilities
Handling Repairs and Exchanges HP’s Repair Services
Your Responsibilities
Service Contracts from HP
Ordering Information
Accessory Replacement Parts
How to Order Replacement Parts
Service and Support Information
ASF
ADF
Adrs
Auto
Ccitt
BPS
CCD
CED
CIG
CNG
CSI
CPU
CRP
CTC
DIS
ECM
DTC
Dtmf
Eeprom
FCC
Fast
FAX/TEL SW
FIF
FTT
Flash
GPM
Hdlc
Incomp
LIU
LCS
LCU
MCF
NSF
MPS
NSC
NSS
OFF
OP Call Timer
OGM Length
PBX
PCA
PIS
PIN
PIP
PPR
PRI-Q
PRI-EOP
PRI-MPS
Pstn
Redial count
Recording paper
REC. paper size
Redial interval
RTC
Return RTN
RLY
RTP
Setting
Select mode
Semi-dual access
Shared reception mode
Standard settings
Standby Mode
Standard resolution
Smoothing
TAM
STD
Store
TAM I/F
TSI
XMT
Index
Cotd
Contd
Index
Test, list, FAX-700 & 750, 5-66 test, list, FAX-900 & 950
Cond
Index
Index
Index
Contd
