Troubleshooting, Setup troubleshooting | Lexmark 8300 Series

Troubleshooting

•“Setup troubleshooting” on page 101

•“Print troubleshooting” on page 104

•“Copy troubleshooting” on page 107

•“Scan troubleshooting” on page 109

•“Fax troubleshooting” on page 110

•“Network troubleshooting” on page 116

•“Jams and misfeeds troubleshooting” on page 117

•“Memory card troubleshooting” on page 120

•“Error messages” on page 121

•“Removing and reinstalling the software” on page 125

Setup troubleshooting

•“Incorrect language appears on the display” on page 101

•“Power button is not lit” on page 102

•“Software does not install” on page 102

•“Page does not print” on page 103

•“Cannot print from digital camera using PictBridge” on page 104

Incorrect language appears on the display

1From the control panel, press Copy Mode.

2Press .

3Press repeatedly until the last menu item is highlighted.

4Press .

5Press or repeatedly until the second menu item is highlighted.

6Press or repeatedly until the language you want appears on the display.

7Press .

8Press .

101

Image 101

Lexmark 8300 Series manual Troubleshooting, Setup troubleshooting, Incorrect language appears on the display

Contents

Lexmark 8300 Series All-In-One Edition August Contents Loading paper and original documents Printing photos using the control panel Scanning 101 Networking the printer Print troubleshooting 104 126 Page Description Where to find Where to findFinding information about the printer Finding information about the printer Readme file Checking the box contents Setting up the printer Equipment Benefits See this section Installing another language control panelGetting the printer ready to fax Connecting directly to a telephone wall jack Connecting to a telephone Connecting to an answering machine Connecting to a computer with a modem Remove the protective plug from the EXT port of the printer Line EXT Use Learning about the printerUnderstanding the parts of the printer EXT Press Using the control panel Press Fax mode Using the Copy Mode menu Customizing copy settings using the control panelUsing the Copy menu Use this Using the Scan menu Customizing scan settings using the control panelUsing the Scan Destination menu Using the Fax menu Customizing fax settings using the control panelUsing the Fax Mode menu Using the Photo Card Mode menu Customizing photo settings using the control panel Using the Photo More Options menu Using the Photo Print Settings menu Using the Photo Edit menu Use this Using the Productivity Suite Using the printer softwareUsing the Productivity Suite buttons Learning about the software Using the All-In-One Center Using the Scanning & Copying tab Using the Maintain/Troubleshoot linkSelect All-In-One Center From this section You can Using the Saved Images tab From this tab You can Using the Solution Center Using Print Properties Want To menu Save Settings menuOptions menu Print Properties tabs Using the Fax Setup Utility Using Fast PicsClick Manage fax history or All-In-One fax settings Click File Œ Save asPage Loading paper Loading paper and original documentsPage Load up to Make sure Loading various paper types Sheets of labels Load up to ADF paper capacity Loading original documents into the ADF Loading original documents on the scanner glass Allowable dimensions Close the top cover to avoid dark edges on the scanned image Printing a document PrintingPrinting collated copies Printing cards Printing multiple pages on one sheet Printing transparencies Printing the last page first reverse page order Printing a banner Slot Memory card Getting ready to print photos using memory devicesInserting a memory card Inserting a flash drive Page Transferring photos using the computer Transferring photos using the control panelPress Start Color or Start Black Click Save NowPage Printing photos using the control panel Printing photos using the control panel Viewing a photo slide show on the control panel Changing the default photo print settingsPrinting a Dpof selection Cropping photos using the control panel Adjusting brightnessPage Printing photos using the computer Printing photos using the computerPrinting borderless photos Printing photos stored on the computer Click Manage photos Click Show Folders Browsing and selecting photos stored on the computerCreating and printing a scrapbook or album Adding text captions to a photo Making a copy using the software Making a copy using the control panelCopying Making a copy Collating copies using the control panel Repeating an image on one page using the control panelClick Display Advanced Copy Settings Collating copies Make surePrint Last Page First is selected Collating copies using the softwareMaking borderless copies Making borderless copies using the software Making borderless copies using the control panel Enlarging or reducing an image Enlarging or reducing an image using the control panelEnlarging or reducing an image using the software Scanning multiple pages using the scanner glass Scanning multiple pages using the ADFClick Display Advanced Scan Settings Scanning Scanning to an application Scanning to an application using the control panelScanning to an application using the computer Scanning documents or images for e-mailing Scanning a one-page document using the control panel Click Send Now Scanning documents to edit textClick Scan & Edit Text OCR Click Preview Now Scanning to a computer over a network Editing scanned images using a graphics programScanning clear images from magazines or newspapers Press Start Color or Start Black Faxing Faxing a document using the control panelSending a fax Press Start Black Faxing a document using an application Faxing a document using the softwareReceiving a fax Receiving a fax automatically Start Black or Receiving a fax with an answering machineReceiving a fax manually Setting up Speed Dial using the control panel Setting up Speed Dial Press Phone Book Using Speed DialSetting up Speed Dial using the computer Sending a broadcast fax immediately Sending a fax to a group broadcast faxSending a broadcast fax at a scheduled time Press Quick Dial 1, 2, 3, 4 or Using the Quick Dial buttons Faxing while listening to a call On Hook Dial Using the Phone Book Setting up fax forwarding Setting the distinctive ring using the control panelDialing a fax number while behind a PBX Forwarding faxes Blocking junk faxes Using Caller ID Customizing settings using the Fax Setup Utility On this tab You can Printing fax activity reports Blocking unwanted changes to fax settings Networking the printer Installing network printersShared printing Click Continue Peer-to-Peer Direct IP printingOr Connect Tips for installing a network printer Page Removing a used print cartridge Maintaining the printer Installing print cartridges Aligning print cartridges Aligning print cartridges using the control panelAligning the print cartridges using the Productivity Suite Press Copy Mode Cleaning the print cartridge nozzlesClick Clean to fix horizontal streaks Click Align to fix blurry edges Improving print quality Wiping the print cartridge nozzles and contacts Preserving the print cartridges Cleaning the scanner glass Recycling Lexmark products Ordering supplies100 Part number Incorrect language appears on the display TroubleshootingSetup troubleshooting 102 Power button is not litSoftware does not install 103 Does not print Cannot print from digital camera using PictBridge Print troubleshootingImproving print quality 104 105 Poor text and graphic quality Printer does not print or respond Poor quality at the edgesPrint speed is slow 106 Partial document or photo prints Copy troubleshootingCopier does not respond Scanner unit does not close 108 Poor copy qualityPartial document or photo copies Scanner does not respond Scan troubleshootingScanning takes too long or freezes the computer 109 Fax troubleshooting 111 112 Press Fax ModeCan send but not receive faxes Can receive but not send faxes 114 Printer receives a blank faxReceived fax has poor print quality 115 Error message Fax error 116 Network troubleshooting You cannot print to the network printer Jams and misfeeds troubleshootingNetwork name does not appear in the list Paper jam in the printer 118 Paper jam in the ADFPaper or specialty media misfeeds 119 Printer does not feed paper, envelopes, or specialty mediaBanner paper jams Nothing happens when a memory card is inserted Memory card troubleshootingMemory card cannot be inserted 120 Error messages on display Error messagesProcedure 121 122 Carrier Jam 123 Cartridge Missing 124 Photo Mode problem reading memory card 125 Removing and reinstalling the software Conventions Copyright advisory TrademarksElectronic emission notices 126 Avis de conformité aux normes de l’industrie du Canada Industry Canada compliance statementEuropean Community EC directives conformity Japanese Vcci notice Other telecommunications notices Noise emission levels128 Meter average sound pressure, dBA 129 Using this product in GermanySouth Africa telecommunications notice Using this product in Switzerland Power consumptionProduct power consumption Mode Description Power consumption Off mode Power SaverMercury statement Total energy usage 132 Index 133 134 135 136