Manuals / Lexmark / Computer Equipment / Printer

Lexmark 8300 Series manual Troubleshooting, Setup troubleshooting

Models: 8300 Series

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Page 101

Troubleshooting

•“Setup troubleshooting” on page 101

•“Print troubleshooting” on page 104

•“Copy troubleshooting” on page 107

•“Scan troubleshooting” on page 109

•“Fax troubleshooting” on page 110

•“Network troubleshooting” on page 116

•“Jams and misfeeds troubleshooting” on page 117

•“Memory card troubleshooting” on page 120

•“Error messages” on page 121

•“Removing and reinstalling the software” on page 125

Setup troubleshooting

•“Incorrect language appears on the display” on page 101

•“Power button is not lit” on page 102

•“Software does not install” on page 102

•“Page does not print” on page 103

•“Cannot print from digital camera using PictBridge” on page 104

Incorrect language appears on the display

1From the control panel, press Copy Mode.

2Press .

3Press repeatedly until the last menu item is highlighted.

4Press .

5Press or repeatedly until the second menu item is highlighted.

6Press or repeatedly until the language you want appears on the display.

7Press .

8Press .

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Image 101

Lexmark 8300 Series manual Troubleshooting, Setup troubleshooting, Incorrect language appears on the display

Contents

Lexmark 8300 Series All-In-One Edition August Contents Loading paper and original documents Printing photos using the control panel Scanning 101 Networking the printerPrint troubleshooting 104 126 Page Description Where to find Where to findFinding information about the printer Finding information about the printerReadme file Checking the box contents Setting up the printerEquipment Benefits See this section Installing another language control panelGetting the printer ready to fax Connecting directly to a telephone wall jack Connecting to a telephone Connecting to an answering machine Connecting to a computer with a modem Remove the protective plug from the EXT port of the printer Line EXT Use Learning about the printerUnderstanding the parts of the printer EXT Press Using the control panelPress Fax mode Using the Copy Mode menu Customizing copy settings using the control panelUsing the Copy menu Use thisUsing the Scan menu Customizing scan settings using the control panelUsing the Scan Destination menu Using the Fax menu Customizing fax settings using the control panelUsing the Fax Mode menu Using the Photo Card Mode menu Customizing photo settings using the control panelUsing the Photo More Options menu Using the Photo Print Settings menu Using the Photo Edit menuUse this Using the Productivity Suite Using the printer softwareUsing the Productivity Suite buttons Learning about the softwareUsing the All-In-One Center Using the Scanning & Copying tab Using the Maintain/Troubleshoot linkSelect All-In-One Center From this section You canUsing the Saved Images tab From this tab You can Using the Solution CenterUsing Print Properties Want To menu Save Settings menuOptions menu Print Properties tabsUsing the Fax Setup Utility Using Fast PicsClick Manage fax history or All-In-One fax settings Click File Œ Save asPage Loading paper Loading paper and original documentsPage Load up to Make sure Loading various paper typesSheets of labels Load up to ADF paper capacity Loading original documents into the ADFLoading original documents on the scanner glass Allowable dimensionsClose the top cover to avoid dark edges on the scanned image Printing a document PrintingPrinting collated copies Printing cardsPrinting multiple pages on one sheet Printing transparencies Printing the last page first reverse page orderPrinting a banner Slot Memory card Getting ready to print photos using memory devicesInserting a memory card Inserting a flash drive Page Transferring photos using the computer Transferring photos using the control panelPress Start Color or Start Black Click Save NowPage Printing photos using the control panel Printing photos using the control panelViewing a photo slide show on the control panel Changing the default photo print settingsPrinting a Dpof selection Cropping photos using the control panel Adjusting brightnessPage Printing photos using the computer Printing photos using the computerPrinting borderless photos Printing photos stored on the computerClick Manage photos Click Show Folders Browsing and selecting photos stored on the computerCreating and printing a scrapbook or album Adding text captions to a photo Making a copy using the software Making a copy using the control panelCopying Making a copyCollating copies using the control panel Repeating an image on one page using the control panelClick Display Advanced Copy Settings Collating copiesMake surePrint Last Page First is selected Collating copies using the softwareMaking borderless copies Making borderless copies using the software Making borderless copies using the control panelEnlarging or reducing an image Enlarging or reducing an image using the control panelEnlarging or reducing an image using the software Scanning multiple pages using the scanner glass Scanning multiple pages using the ADFClick Display Advanced Scan Settings ScanningScanning to an application Scanning to an application using the control panelScanning to an application using the computer Scanning documents or images for e-mailing Scanning a one-page document using the control panelClick Send Now Scanning documents to edit textClick Scan & Edit Text OCR Click Preview Now Scanning to a computer over a network Editing scanned images using a graphics programScanning clear images from magazines or newspapers Press Start Color or Start Black Faxing Faxing a document using the control panelSending a fax Press Start BlackFaxing a document using an application Faxing a document using the softwareReceiving a fax Receiving a fax automaticallyStart Black or Receiving a fax with an answering machineReceiving a fax manually Setting up Speed Dial using the control panel Setting up Speed DialPress Phone Book Using Speed DialSetting up Speed Dial using the computer Sending a broadcast fax immediately Sending a fax to a group broadcast faxSending a broadcast fax at a scheduled time Press Quick Dial 1, 2, 3, 4 orUsing the Quick Dial buttons Faxing while listening to a call On Hook Dial Using the Phone BookSetting up fax forwarding Setting the distinctive ring using the control panelDialing a fax number while behind a PBX Forwarding faxesBlocking junk faxes Using Caller IDCustomizing settings using the Fax Setup Utility On this tab You can Printing fax activity reportsBlocking unwanted changes to fax settings Networking the printer Installing network printersShared printing Click ContinuePeer-to-Peer Direct IP printingOr Connect Tips for installing a network printer Page Removing a used print cartridge Maintaining the printerInstalling print cartridges Aligning print cartridges Aligning print cartridges using the control panelAligning the print cartridges using the Productivity Suite Press Copy Mode Cleaning the print cartridge nozzlesClick Clean to fix horizontal streaks Click Align to fix blurry edgesImproving print quality Wiping the print cartridge nozzles and contactsPreserving the print cartridges Cleaning the scanner glassRecycling Lexmark products Ordering supplies100 Part numberIncorrect language appears on the display TroubleshootingSetup troubleshooting 102 Power button is not litSoftware does not install 103 Does not printCannot print from digital camera using PictBridge Print troubleshootingImproving print quality 104105 Poor text and graphic qualityPrinter does not print or respond Poor quality at the edgesPrint speed is slow 106Partial document or photo prints Copy troubleshootingCopier does not respond Scanner unit does not close108 Poor copy qualityPartial document or photo copies Scanner does not respond Scan troubleshootingScanning takes too long or freezes the computer 109Fax troubleshooting 111 112 Press Fax ModeCan send but not receive faxes Can receive but not send faxes 114 Printer receives a blank faxReceived fax has poor print quality 115 Error message Fax error116 Network troubleshootingYou cannot print to the network printer Jams and misfeeds troubleshootingNetwork name does not appear in the list Paper jam in the printer118 Paper jam in the ADFPaper or specialty media misfeeds 119 Printer does not feed paper, envelopes, or specialty mediaBanner paper jams Nothing happens when a memory card is inserted Memory card troubleshootingMemory card cannot be inserted 120Error messages on display Error messagesProcedure 121122 Carrier Jam123 Cartridge Missing124 Photo Mode problem reading memory card125 Removing and reinstalling the softwareConventions Copyright advisory TrademarksElectronic emission notices 126Avis de conformité aux normes de l’industrie du Canada Industry Canada compliance statementEuropean Community EC directives conformity Japanese Vcci noticeOther telecommunications notices Noise emission levels128 Meter average sound pressure, dBA129 Using this product in GermanySouth Africa telecommunications notice Using this product in Switzerland Power consumptionProduct power consumption Mode Description Power consumptionOff mode Power SaverMercury statement Total energy usage132 Index133 134 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