Lexmark 8300 Series manual Network troubleshooting, 116

Models: 8300 Series

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Network troubleshooting

“The printer to be configured does not appear in the list of printers found on your network” on page 116

“You cannot print to the network printer” on page 117

“Network name does not appear in the list” on page 117

The printer to be configured does not appear in the list of printers found on your network

SSID is not being broadcast. Make sure security keys are correct.

Make sure the printer is connected to a power source and is turned on. For more information, see “Power button is not lit” on page 102.

If you are using a print server:

1Check the Ethernet cable for any obvious damage.

2Firmly plug one end of the Ethernet cable into the printer or the print server.

3Firmly plug the other end of the Ethernet cable into the network hub or wall connection. If you are also using a USB cable:

1Check the USB cable for any obvious damage.

2Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the USB symbol .

3Firmly plug the square end of the USB cable into the USB port on the back of the printer.

See the print server documentation for setup instructions if:

The lights of the print server are not on.

The USB cable is not connected to the print server.

The print server is not connected to a power source.

If none of the previous actions fixes the problem, uninstall the printer software, and reinstall it. For more information, see “Removing and reinstalling the software” on page 125.

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Lexmark 8300 Series manual Network troubleshooting, 116