Does not print, 103 | Lexmark 8300 Series specs

If the printer is connected to the computer through another device:

1Disconnect the USB cable from any other device, such as a USB hub or switch box.

2Directly connect the cable to the printer and the computer.

Page does not print

If an error message is displayed, see “Error messages” on page 121.

If the Power button light is not on, see “Power button is not lit” on page 102.

Make sure the black or photo cartridge is in the left carrier, and the color cartridge is in the right carrier. Remove and then load paper.

Check the ink levels, and install a new print cartridge if necessary.

1Remove the print cartridges.

2Make sure the sticker and tape have been removed.

1

2

3Reinsert the print cartridges.

If the printer is connected to the computer through another device:

1Disconnect the USB cable from any other device, such as a USB hub or switch box.

2Directly connect the cable to the printer and the computer.

Make sure the printer is set as the default printer and is not on hold or paused.

1Click:

•In Windows XP Pro: Start Settings Printers and Faxes.

•In Windows XP Home: Start Control Panel Printers and Faxes.

•In Windows 2000: Start Settings Printers.

•In Windows 98/Me: Start Settings Printers.

2Double-click the name of your printer.

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Lexmark 8300 Series manual Does not print, 103

Contents

Lexmark 8300 Series All-In-One Edition August Contents Loading paper and original documents Printing photos using the control panel Scanning 101 Networking the printer Print troubleshooting 104 126 Page Finding information about the printer Where to findDescription Where to find Finding information about the printer Readme file Checking the box contents Setting up the printer Getting the printer ready to fax Installing another language control panelEquipment Benefits See this section Connecting directly to a telephone wall jack Connecting to a telephone Connecting to an answering machine Connecting to a computer with a modem Remove the protective plug from the EXT port of the printer Line EXT Understanding the parts of the printer Learning about the printerUse EXT Press Using the control panel Press Fax mode Use this Customizing copy settings using the control panelUsing the Copy Mode menu Using the Copy menu Using the Scan Destination menu Customizing scan settings using the control panelUsing the Scan menu Using the Fax Mode menu Customizing fax settings using the control panelUsing the Fax menu Using the Photo Card Mode menu Customizing photo settings using the control panel Using the Photo More Options menu Using the Photo Print Settings menu Using the Photo Edit menu Use this Learning about the software Using the printer softwareUsing the Productivity Suite Using the Productivity Suite buttons Using the All-In-One Center From this section You can Using the Maintain/Troubleshoot linkUsing the Scanning & Copying tab Select All-In-One Center Using the Saved Images tab From this tab You can Using the Solution Center Using Print Properties Print Properties tabs Save Settings menuWant To menu Options menu Click File Œ Save as Using Fast PicsUsing the Fax Setup Utility Click Manage fax history or All-In-One fax settingsPage Loading paper Loading paper and original documentsPage Load up to Make sure Loading various paper types Sheets of labels Load up to ADF paper capacity Loading original documents into the ADF Loading original documents on the scanner glass Allowable dimensions Close the top cover to avoid dark edges on the scanned image Printing cards PrintingPrinting a document Printing collated copies Printing multiple pages on one sheet Printing transparencies Printing the last page first reverse page order Printing a banner Inserting a memory card Getting ready to print photos using memory devicesSlot Memory card Inserting a flash drive Page Click Save Now Transferring photos using the control panelTransferring photos using the computer Press Start Color or Start BlackPage Printing photos using the control panel Printing photos using the control panel Printing a Dpof selection Changing the default photo print settingsViewing a photo slide show on the control panel Cropping photos using the control panel Adjusting brightnessPage Printing photos stored on the computer Printing photos using the computerPrinting photos using the computer Printing borderless photos Creating and printing a scrapbook or album Browsing and selecting photos stored on the computerClick Manage photos Click Show Folders Adding text captions to a photo Making a copy Making a copy using the control panelMaking a copy using the software Copying Collating copies Repeating an image on one page using the control panelCollating copies using the control panel Click Display Advanced Copy Settings Making borderless copies Collating copies using the softwareMake surePrint Last Page First is selected Making borderless copies using the software Making borderless copies using the control panel Enlarging or reducing an image using the software Enlarging or reducing an image using the control panelEnlarging or reducing an image Scanning Scanning multiple pages using the ADFScanning multiple pages using the scanner glass Click Display Advanced Scan Settings Scanning to an application using the computer Scanning to an application using the control panelScanning to an application Scanning documents or images for e-mailing Scanning a one-page document using the control panel Click Scan & Edit Text OCR Click Preview Now Scanning documents to edit textClick Send Now Scanning clear images from magazines or newspapers Editing scanned images using a graphics programScanning to a computer over a network Press Start Color or Start Black Press Start Black Faxing a document using the control panelFaxing Sending a fax Receiving a fax automatically Faxing a document using the softwareFaxing a document using an application Receiving a fax Receiving a fax manually Receiving a fax with an answering machineStart Black or Setting up Speed Dial using the control panel Setting up Speed Dial Setting up Speed Dial using the computer Using Speed DialPress Phone Book Press Quick Dial 1, 2, 3, 4 or Sending a fax to a group broadcast faxSending a broadcast fax immediately Sending a broadcast fax at a scheduled time Using the Quick Dial buttons Faxing while listening to a call On Hook Dial Using the Phone Book Forwarding faxes Setting the distinctive ring using the control panelSetting up fax forwarding Dialing a fax number while behind a PBX Blocking junk faxes Using Caller ID Customizing settings using the Fax Setup Utility On this tab You can Printing fax activity reports Blocking unwanted changes to fax settings Click Continue Installing network printersNetworking the printer Shared printing Or Connect Direct IP printingPeer-to-Peer Tips for installing a network printer Page Removing a used print cartridge Maintaining the printer Installing print cartridges Aligning the print cartridges using the Productivity Suite Aligning print cartridges using the control panelAligning print cartridges Click Align to fix blurry edges Cleaning the print cartridge nozzlesPress Copy Mode Click Clean to fix horizontal streaks Improving print quality Wiping the print cartridge nozzles and contacts Preserving the print cartridges Cleaning the scanner glass Part number Ordering suppliesRecycling Lexmark products 100 Setup troubleshooting TroubleshootingIncorrect language appears on the display Software does not install Power button is not lit102 103 Does not print 104 Print troubleshootingCannot print from digital camera using PictBridge Improving print quality 105 Poor text and graphic quality 106 Poor quality at the edgesPrinter does not print or respond Print speed is slow Scanner unit does not close Copy troubleshootingPartial document or photo prints Copier does not respond Partial document or photo copies Poor copy quality108 109 Scan troubleshootingScanner does not respond Scanning takes too long or freezes the computer Fax troubleshooting 111 Can send but not receive faxes Press Fax Mode112 Can receive but not send faxes Received fax has poor print quality Printer receives a blank fax114 115 Error message Fax error 116 Network troubleshooting Paper jam in the printer Jams and misfeeds troubleshootingYou cannot print to the network printer Network name does not appear in the list Paper or specialty media misfeeds Paper jam in the ADF118 Banner paper jams Printer does not feed paper, envelopes, or specialty media119 120 Memory card troubleshootingNothing happens when a memory card is inserted Memory card cannot be inserted 121 Error messagesError messages on display Procedure 122 Carrier Jam 123 Cartridge Missing 124 Photo Mode problem reading memory card 125 Removing and reinstalling the software 126 TrademarksConventions Copyright advisory Electronic emission notices Japanese Vcci notice Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada European Community EC directives conformity Meter average sound pressure, dBA Noise emission levelsOther telecommunications notices 128 South Africa telecommunications notice Using this product in Germany129 Mode Description Power consumption Power consumptionUsing this product in Switzerland Product power consumption Total energy usage Power SaverOff mode Mercury statement 132 Index 133 134 135 136