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OfficeServ 7100 Call Server Programming Guide
Samsung Business Communications
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RELATED ITEMS
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Contents
Main
OfficeServ 7100 Call Server
Programming Guide
COPYRIGHT
TRADEMARKS
INTRODUCTION
Purpose
Audience
Guide Contents
Conventions
Console Screen Output
Reference Guides
Revision History
Page
SAFETY CONCERNS
Symbols
Warning
Caution
WARNING CAUTION
TABLE OF CONTENTS
INTRODUCTION I
SAFETY CONCERNS V
CHAPTER 1. Overview of MMC Programming 1-1
CHAPTER 2. MMC Programming 2-1
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ABBREVIATION I
LIST OF FIGURES
LIST OF TABLES
CHAPTER 1. Overview of MMC Pro- gramming
1.1 Introduction to Programming
1.2 Digital Phones
1.2.1 DCS Euro Phones
Figure 1.1 24B LCD DCS Euro Phone
1.2.2 DS/ITP-5000 Series Phones
Figure 1.3 DS/ITP-5014D/5021D Phone
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1.3 Cautions in Programming
1.4 Program List by Users Level
1.4.1 Station Level Programming
1.4.2 Operator Level Programming
1.4.2.1 System Related MMC
1.4.2.2 Station Related MMC
The MMC programs related to the function of the station are as follows:
1.4.2.3 Trunk Related MMC
The MMC programs related to the function of the trunk are as follows:
1.4.2.4 Timer and Tone Related MMC
The MMC programs related to the function of the timer and tone are as follows:
1.4.2.5 Group Related MMC
The MMC programs related to the function of a group are as follows:
1.4.2.6 Tables, Codes, AA, DECT and VM MMC
The MMC programs related to the function of the tables, codes, AA, DECT and VM are as follows:
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1.4.3 Technician Level Programming
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1.5 Programming List by Name
This programming list is arranged alphabetically
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1.6 Program List by Function
1.6.1 Phone Function
1.6.2 Networking Function
1.6.3 VoIP Function
1.6.4 WLAN Function
1.6.5 LCR Function
1.6.6 Auto Attendant/Voice Mail Function
1.6.7 Diagnosis Function
1.6.8 Hotel Function
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CHAPTER 2. MMC Programming
2.1 Overview of Programming Procedure
2.2 Programming Procedure
[100] STATION LOCK
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[101] CHANGE USER PASSCODE
[102] CALL FORWARD
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[103] SET ANSWER MODE
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[104] STATION NAME
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[105] STATION SPEED DIAL
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[106] STATION SPEED DIAL NAME
[107] KEY EXTENDER
NONE
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[108] STATION STATUS
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[109] DATE DISPLAY
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[110] STATION ON/OFF
Allows the system administrator to set any of the phone features listed below.
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[111] PHONE RING TONE
[112] ALARM REMINDER CLOCK
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[113] VIEW MEMO NUMBER
ENTER CHARACTERS
DEFAULT DATA
ACTION DISPLAY
RELATED ITEMS
[114] PHONE VOLUME
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[115] SET PROGRAMMED MESSAGE
[116] ALARM AND MESSAGE
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[117] EDIT TEXT MESSAGE
[118] CONFERENCE GROUP
CONDITIONS
ENTERING CONFERENCE GROUP NAME
DEFAULT DATA
ACTION DISPLAY
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[119] CALLER ID DISPLAY
[120] LARGE LCD OPTIONS
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[121] PHONE LANGUAGE
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[122] NEWS DISPLAY SPEED
[125] EXECUTIVE STATE
ENTER CHARACTERS
DEFAULT DATA
ACTION DISPLAY
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[199] SHOW LICENSE STATUS
[200] OPEN CUSTOMER PROGRAMMING
[201] CHANGE CUSTOMER PASSCODE
[202] CHANGE FEATURE PASSCODE
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[203] ASSIGN UA DEVICE
[204] COMMON BELL CONTROL
[205] ASSIGN LOUD BELL
[206] BARGE-IN TYPE
[207] ASSIGN VM/AA PORT
[208] ASSIGN RING TYPE
DEFAULT DATA
ACTION DISPLAY
RELATED ITEMS
[209] ASSIGN ADD-ON MODULE
[210] CUSTOMER ON/OFF PER TENANT
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[211] DOOR RING ASSIGNMENT
[214] DISA ALARM RINGING STATION
[217] TRAFFIC REPORT OPTION
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[219] RELAY TYPE
[220] ISDN SERVICE TYPE
[221] EXTENSION TYPE
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[222] FAX PAIR
[224] WAKE-UP ANNOUNCEMENT
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[300] CUSTOMER ON/OFF PER STATION
Allows the following features to be enabled/disabled on a per-station basis.
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[301] ASSIGN STATION COS
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[302] PICKUP GROUPS
[303] ASSIGN BOSS/SECRETARY
[304] ASSIGN EXTENSION/TRUNK USE
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[305] ASSIGN FORCED CODE
[306] HOT LINE/OFF HOOK SELECTION
CONDITIONS
DEFAULT DATA
PROGRAM BUTTONS
A C TI O N D IS P L A Y
[308] ASSIGN BACKGROUND MUSIC SOURCE
[309] ASSIGN STATION MOH SOURCE
[310] LCR CLASS OF SERVICE
[312] ALLOW CALLER ID
[314] CONFIRM OUTGOING CALL
[315] CUSTOMER SET RELOCATION
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[316] COPY STATION USABLE
[317] ASSIGN STATION/STATION USE
[318] DISTINCTIVE RINGING
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[319] BRANCH GROUP
[320] PRESET FORWARD NO ANSWER
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[323] CALLING PARTY NUMBER
[326] RINGBACK TONE MESSAGE
[400] CUSTOMER ON/OFF PER TRUNK
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[401] TRUNK LINE/PBX LINE
[402] TRUNK DIAL TYPE
[403] TRUNK TOLL CLASS
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[404] TRUNK NAME
[405] TRUNK CO TEL NUMBER
ENTERING NUMBERS
DEFAULT DATA
ACTION DISPLAY
RELATED ITEMS
[406] TRUNK RING ASSIGNMENT
[407] FORCED TRUNK RELEASE
[408] ASSIGN TRUNK MOH SOURCE
[409] TRUNK STATUS READ
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[410] ASSIGN DISA TRUNK
[412] ASSIGN TRUNK SIGNAL
[414] MPD/PRS SIGNAL
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[415] REPORT TRUNK ABANDON DATA
[417] E1/PRI CRC4 OPTION
[418] BRI AND PRI CARD RESTART
[419] BRI OPTIONS
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[420] PRI OPTIONS
This MMC allows the technician to program a PRI trunk card.
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[421] MSN DIGIT
[422] TRUNK COS
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[423] S/T MODE
[424] BRI S0 MAPPING
[425] CID TRUNKS
[426] TRUNK GAIN CONTROL
[428] ASSIGN TRUNK/TRUNK USE
[432] SET H-TRK
[433] COST RATE
[434] CONNECTION STATUS
DEFAULT DATA
ACTION DISPLAY
Press Transfer button to exit.
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[436] TRUNK TMC GAIN
[437] 16TRK GAIN CONTROL
[500] SYSTEM-WIDE COUNTERS
SEE DESCRIPTION
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[501] SYSTEM TIMERS
Allows the technician to adjust individual timers as necessary.
TIMER TABLE
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SEE DESCRIPTION SOME TIMERS DEPEND ON COUNTRY
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[502] STATION-WIDE TIMERS
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[503] TRUNK-WIDE TIMERS
Allows certain trunk timer values to be changed on a per-trunk basis or for all trunks.
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[504] PULSE MAKE/BREAK RATIO
[505] ASSIGN DATE AND TIME
[506] TONE CADENCE
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[507] ASSIGN RING PLAN TIME
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[508] CALL COST
[510] SLI RING CADENCE
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[511] MSG WAITING LAMP CADENCE
[512] HOLIDAY ASSIGNMENT
[513] HOTEL TIMER
[514] TONE SOURCE
[515] DAYLIGHT ASSIGNMENT
[600] ASSIGN OPERATOR GROUP
[601] ASSIGN STATION GROUP
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[602] STATION GROUP NAME
[603] ASSIGN TRUNK GROUP
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[604] ASSIGN STATION TO PAGE ZONE
[605] ASSIGN EXTERNAL PAGE ZONE
[606] ASSIGN SPEED BLOCK
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[607] UCD OPTIONS
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[608] ASSIGN REVIEW BLOCK
[609] CALL LOG BLOCK
[611] ALLOW TEXT MESSAGING
[612] ALLOW GROUP CONFERENCE
[614] STATION/TRUNK USE GROUP
[615] MGI GROUP
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[616] MGI USER
[700] COPY COS CONTENTS
[701] ASSIGN COS CONTENTS
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[702] TOLL DENY TABLE
[703] TOLL ALLOWANCE TABLE
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[704] ASSIGN WILD CHARACTER
[705] ASSIGN SYSTEM SPEED DIAL
[706] SYSTEM SPEED DIAL BY NAME
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[707] AUTHORIZATION CODE
[708] ACCOUNT CODE
[709] TOLL PASS CODE/SPECIAL CODE TABLE
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[710] LCR DIGIT TABLE
[711] LCR TIME TABLE
[712] LCR ROUTE TABLE
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[713] LCR MODIFY DIGIT TABLE
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[714] DID NUMBER AND NAME TRANSLATION
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[715] PROGRAMMED STATION MESSAGE
[716] UK LCR OPTION
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[717] UCD AGENT ID
[718] MY AREA CODE
[719] IDLE DISPLAY
[720] COPY KEY PROGRAMMING
[721] SAVE STATION KEY PROGRAMMING
[722] STATION KEY PROGRAMMING
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[723] SYSTEM KEY PROGRAMMING
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[724] DIAL NUMBERING PLAN
FEATURE NUMBERING DIAL KEYPAD
Feature Code Assignments and Default
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SEE DESCRIPTION FEATURE CODES DEPEND ON COUNTRY
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[725] SMDR OPTIONS
Refer to ENTERING CHARACTERS in MMC 104, STATION NAME.
SEE DESCRIPTION SOME OPTIONS DEPEND ON COUNTRY
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[727] SYSTEM VERSION DISPLAY
[728] CID TRANSLATION TABLE
[740] STATION PAIR
DEFAULT DATA
ACTION DISPLAY
Keypad.(e.g., 201)
RELATED ITEMS
[746] COSTING DIAL PLAN
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[747] RATE CALCULATION TABLE
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[750] VM CARD RESTART
ALL OPTIONS ARE NO
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[751] ASSIGN MAILBOX
[752] AUTO RECORD
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[753] WARNING DESTINATION
[754] VM HALT
DEFAULT DATA
ACTION DISPLAY
Press 1 to confirm.
RELATED ITEMS
[755] VM ALARM
[756] ASSIGN VMMOH
DEFAULT DATA
ACTION DISPLAY
press Right Soft button to move cursor.
OR
[757] VM IN/OUT
[758] VM DAY/NIGHT
[759] CLI RINGING
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[760] ITEM COST TABLE
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[761] TAX RATE SETUP
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[762] ROOM COST RATE
[763] SECOND LCR
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[800] ENABLE TECHNICIAN PROGRAM
[801] CHANGE TECHNICIAN PASSCODE
[802] CUSTOMER ACCESS MMC NUMBER
[805] TX LEVEL AND GAIN
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[806] CARD PRE-INSTALL
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[807] PHONE VOLUME CONTROL
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[810] HALT PROCESSING
[811] RESET SYSTEM
[812] SET COUNTRY CODE
[813] HOTEL OPERATION
[815] CUSTOMER DATABASE COPY
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[818] PROGRAM DOWNLOAD
[819] MC FILE CONTROL
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[820] ASSIGN SYSTEM LINK ID
[821] ASSIGN NETWORK TRUNK
[822] VIRTUAL EXTENSION TYPE
ACTION DISPLAY
RELATED ITEMS
[823] ASSIGN NETWORK COS
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[824] NETWORK DIAL TRANSLATION
DEFAULT DATA
ACTION DISPLAY
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[825] ASSIGN NETWORKING OPTIONS
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[826] ASSIGN SYSTEM REFERENCE CLOCK
[829] LAN PRINTER PARAMETERS
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[830] ETHERNET PARAMETERS
This MMC provides a mean to configure the Internet Protocol(IP) addressing of the MCP card.
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[831] MGI PARAMETERS
CONDITIONS
DEFAULT DATA
A CT I O N D IS P L AY
RELATED ITEMS
[832] VoIP ACCESS CODE
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[833] VoIP IP TABLE
[834] H.323 OPTIONS
This MMC provides various VoIP support options. The options set in this MMC apply sys- tem wide.
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[835] MGI DSP OPTIONS
This MMC provides various MGI DSP options.
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[836] H.323 GK OPTIONS
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[837] SIP OPTIONS
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[839] SIP USER
[838] PRIVATE IP ADDRESSES
[840] IP PHONE INFORMATION
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[841] SYSTEM IP OPTIONS
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[845] WLAN PARAMETERS
SIP PARAMETER
SEE DESCRIPTION
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[846] WIP INFORMATION
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[848] WLAN IP/MAC LIST
[849] WLAN CONFIGURATION
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[850] SYSTEM RESOURCE DISPLAY
[851] ALARM REPORTING
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[852] SYSTEM ALARM ASSIGNMENTS
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[853] MAINTENANCE BUSY
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[854] DIAGNOSTIC TIME
[856] TECH PROGRAMMING LOGS
[857] VIRTUAL CABINET SET
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[859] HARDWARE VERSION DISPLAY
[861] SYSTEM OPTIONS
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[863] NODE INFO
[890] INITIALIZE PORT
ABBREVIATION
A
B
C
D
E
G
H
I
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Programming Guide
