Programming Guide | Samsung 7100 specification

OfficeServ 7100 Call Server

Programming Guide

©2007 Samsung Electronics Co., Ltd.

All rights reserved.

Information in this giude is proprietary to SAMSUNG Electronics Co., Ltd.

No information contained here may be copied, translated, tran- scribed or duplicated by any form without the prior written con- sent of SAMSUNG.

Information in this guide is subject to change without notice.

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Samsung 7100 manual Programming Guide

Contents

Programming Guide Copyright Trademarks Audience Guide ContentsPurpose Console Screen Output Conventions First Edition Reference GuidesRevision History This page is intentionally left blank Instruction SymbolsRestriction Compliance with the National Version Standards Before using the Auto Record featureWhen changing the MMC 506, 807 Table of Contents MMC Programming Overview of Programming Procedure 100 STATION-WIDE Timers Assign Trunk Signal414 MPD/PRS Signal System Timers 177 Card PRE-INSTALL TAX Rate SetupEnable Technician Program Customer Access MMC Number Abbreviation List of Figures Overview of MMC Pro Gramming 24B LCD DCS Euro Phone DCS Euro Phones DS-5038S Phone 2 DS/ITP-5000 Series Phones DS/ITP-5014D/5021D Phone DS-5014S/5007S Phone Using large LCD Phones Station Lock Station Level ProgrammingStation Level Programming list MMC No MMC Name System Related MMC list Operator Level Programming Station Related MMC list Trunk Related MMC list Group Related MMC list Timer and Tone Related MMC list Tables, Codes, AA, Dect and VM MMC list MMC No MMC Name Tables, Codes, AA, Dect and VM MMC list MGI DSP Options SYS. I/O ModeTechnician Level Programming list Options Maintenance Busy Wlan ConfigurationAlarm Reporting System Alarm Assignments Assign ADD on Module Alphabetically arranged Programming list MMC Name MMC No BSI RF Carrier Confirm Outgoing Call Hardware Version Display Pickup Groups System SIO Mode VoIP Access Code MMC VoIP IP Table Phone Function Program List by Function VoIP Function Networking Function MMC Program No Program Description Wlan FunctionLCR Function 12 VoIP Function Programming list Auto Attendant/Voice Mail Function Hotel Function Diagnosis FunctionPage MMC Programming Type Description Station LockALL Stations Unlocked Assign Station COS Assign COS Contents ALL Station Passcodes Default passcodesChange User Passcode Type Call ForwardNone STATION-WIDE Timers System Timers To answer the C.O. call automatically SET Answer ModeALL Phones Ring Select all phones Dial 0, 1 or 2 to change ring mode Dial Volume Up/Down keysStation Name Display shows Dial station number.e.g Program Buttons Station Speed Dial Assign Speed Block Station Speed Dial Station Speed Dial Name KEY Extender Key Feature Extender System KEY Programming When using the Right Soft buttonCopy KEY Programming Station KEY Programming Status Description Station Status Assign Station to page Zone Pickup GroupsAssign BOSS/SECRETARY Assign Station Group Country Western Clock 12 Hour Display Lower Case Mode DescriptionDate Display Assign Date and Time Station ON/OFF Feature Default Description Enblock 2LCD OFF See Description Some Options Depend on CountryNot CONT.CID Auto ANS CO OFF Assign COS Contents Frequency Phone VolumePhone Ring Tone Today Alarm Reminder ClockAlarms are Notset Notset Alarm and Message View Memo Number Phone Volume Dial volume type.e.g No Messages Selected SET Programmed Message Alarm and Message Alarm Reminder Clock Blank Message Edit Text Message Conference Group Allow Group Conference Assign Review Block Caller ID DisplayNumber First Allow Caller ID Option Description Large LCD Options MMC 719 Idle Display Language Phone LanguageEnglish None News Display Speed Statein Answer ModeExecutive State Exec State Related Items Invalid Feature DescriptionShow License Status Change Customer Passcode DisableSYSTEM-WIDE Timers Open Customer Programming Passcode Change Customer Passcode Wlan Regst Change Feature PasscodeRing Plan Disa Alarm Alarm CLR Dect Regst Assign Disa Trunk Ringing Device Description When setting the MMCAssign UA Device Common Bell Control Assign UA Device Common Bell ControlContinuous Unassigned Assign Loud Bell With Tone BARGE-IN TypeNo BARGE-IN No BARGE-IN 1VMAA, 0NORMAL When using the MMCAssign VM/AA Port Normal Port Data Ring ICM RingICM Ring CO Ring Masternone Assign ADD-ON Module Customer ON/OFF PER Tenant Option Default Description Did ERR Tone OFF CancelVPN Enable OFF ICM EXT FWD OFF TRK Moniter OFF CleanedSGR ALL OUT OFF Chain FWD ALL Voip Realrbt OFFCO-CO TM ALL OFF Smdr LOG OFF Dial option number.e.g Station Group Door Ring Assignment ALL Ring Plans Disa Alarm Ringing Station Auto Print OFF Traffic Report Option Dial 0 for manual or 1 for automatic print Relay Type Voice Isdn Service Type Normal Station Extension Type Dial 0 5 to select station type Extension Type FAX Pair Message no WAKE-UP AnnouncementAA Group None Message no None Group Busy None AA Group Enter the AA group number Customer ON/OFF PER Station LCR Time Table LCR Digit Table Assign Station COS Enter the next ring plan class of service.e.g KEY Extender Pickup GroupsNo Pickup Groups Assigned Assign BOSS/SECRETARY Dial YES ANS YES Assign EXTENSION/TRUNK USE Copy Station Usable Account Code Assign Forced Code HOT LINE/OFF Hook Selection Assign Trunk MOH Source Assign Background Music Source Tone Assign Station MOH Source LCR Route Table LCR Class of ServiceLeast Cost Routing COS SND Allow Caller IDRCV YES SND YES RCV Disconnect Confirm Outgoing CallConfirm Tone Customer SET Relocation IDCS 28D Relocate48B 64B IDCS Allowed 12B 24B 28D 18D SLT Euro 6B Euro 12B Euro 24B 48B AOM 64B AOM STATION/TRUNK USE Group Copy Station Usable Dial YES Assign STATION/STATION USE Cadence Distinctive RingingTone Dial trunk or station number.e.g MMC Branch Group EXT Preset Forward no AnswerWhen using PRE FWD Busy option in MMC INT Dial call type 0, 1 or 2.e.g PRI Options Calling Party NumberEmpty BRI Options Ringback Tone Message Customer ON/OFF PER Trunk Display show ALL Trunks CO Line Trunk LINE/PBX Line Dial Pulse Type Trunk Dial TypeALL Trunks Dtmf Dtmf Type Class Description Trunk Toll ClassALL Trunks F-STN Enter day toll class.e.g., 2 for CLS-B Station Name Trunk Name Entering Numbers Trunk CO TEL Number Assign Ring Plan Time ALL Trunks Ring Default Operator GroupTrunk Ring Assignment Forced Trunk Release Assign Trunk MOH Source Follows Trunk Trunk Status Read Trunk Toll Class Customer ON/OFF PER TrunkTrunk LINE/PBX Line Trunk Dial Type ALL Trunks Normal Assign Disa Trunk Immediate Start Assign Trunk SignalSignalling condition type MPD 414 MPD/PRS SignalNonenormal PRS MMC TRUNK-WIDE Timers Report YES Report Trunk Abandon DataALL Trunks Report YES Report no CRC4 on 417 E1/PRI CRC4 Option Mode BRI and PRI Card Restart BRI Options Channel ANY YES Power Feed no Display shows first BRI channel MSN Digit Calling Party NumberTrunk CO TEL Number BRI & PRI Card Restart Same Connid PRI ModePRI Options Normal Dial first PRI trunk number in PRI card.e.g CW YES OPT Accept MSN Digit ALL Ring Plans COS Trunk COS ALL TRK COS Trunk 423 S/T ModeBRI S0 Mapping BRI S0 Mapping Normal Trunk CID Trunks Trunk Gain Description Trunk Gain Control Assign TRUNK/TRUNK USE SET H-TRK Default Data Action Display Costing Dial Plan Cost RateALL TRUNKS/ALL Dial Plans ALL Cost Rates Assigned Display trunk connection status Connection Status Display trunk status in conference Station Status Trunk TMC Gain 437 16TRK Gain Control Default Data Action See Description Counter Default DescriptionSYSTEM-WIDE Counters Enter number from above list.e.g Timer Name Default Range Unit Description System Timers Confirm Tone TM Display Delay TMCO Confirm Time CO-CO Disconnect HOK Flash MIN TM MCL Delay TimeFirst Digit Time HOK Flash MAX TM Ohva Answer Time Power Down TimeMS LED on Time OFF Hook Ring INT When timers value is ‘0’ See Description Some Timers Depend on Country Display shows first timer value STATION-WIDE Timers Call Forward Description Range TRUNK-WIDE Timers Disa Answr Conn Delay 151 Pulse PER Second Pulse MAKE/BREAK RatioMAKE/BREAK 33 Make Pulses PER Second 10 PPS MAKE/BREAK Ratio Type Description Range Assign Date and Time Unit milliseconds When changing the MMCTone Cadence Terrupt Start Time End Time Assign Ring Plan Time Ring Plan Start None END None Unit Cost PER MP Call CostUnit Cost PER MP 0200 PENCE, Call Cost Rate 100 Percent Display Description SLI Ring Cadence 160 Interrupted MSG Waiting Lamp CadenceInterrupt LED 1000MS-ON 1000MS-OFF No Holiday Assigned Follows Ring Plan Holiday Assignment Check in END TM Hotel TimerRoom Clean Time Check OUT Time Tone Source Assign Date and Time Daylight AssignmentNo YY Start END Assign Operator Group Type 2 UCD Assign Station GroupType 1 UCD Groups Calls to a group Normal Group Dial next feature option and continue Station Group Name Trunk group Assign Trunk Group LCR Programming No Stations Assigned Assign Station to page Zone Assign External page Zone System 200 Entries Stations 1 Block Assigned Assign Speed Block Assign System Speed Dial Station Speed Dial Name UCD Options WRAP-UP Time Final DestinationRing Next Time UCD Recall Time Group Busy Next Auto LOG OUTAlloutæfinal Agent PIN no Press Volume button to select UCD group or dial Smdr Options Assign Review BlockPhones 10 Bins Call LOG Block Allow Text Messaging Allow Group Conference Assign TRUNK/TRUNK USE STATION/TRUNK USE GroupALL Stations ALL Trunks None Assign STATION/STATION USE MGI Group Display shows the first available option MGI User Copy COS Contents Assign COS Contents Forward YES Feature YESFlash YES FOLLOW-ME YES SET Rloc REM. Hold YESRNG Plan YES Secure YES Dial COS.e.g ALL Entries are SET to Toll Deny Table Toll Allowance Table Toll Deny Table Entries SET to Z Entries SET to Assign Wild Character ANS/RLS Assign System Speed Dial No Names System Speed Dial by Name Assign System Speed Dial Assign Forced Code Authorization Code Account Code Special Code Description Toll Pass CODE/SPECIAL Code Table Toll Restriction LCR Digit 0001 Digit LCR Digit 0005 Digit LCR Digit Table LCR Time Table LCR Route Table LCR Class of Service NOF DEL DGT LCR Modify Digit TableDigit String KEY Option Description Max. No. of Digit Entries Enter digits to be appended.e.g Name Did Number and Name TranslationDGT PRI Enter valid index numbere.g., 005 via dial keypad Enter call wait option via dial keypad Leave a Message On Vacation Gone Home Programmed Station Message CCC Option UK LCR OptionNetwork Code PIN Code LCR Modify Digit Table UCD Options UCD Agent ID MY Area Code Idle Display Copy KEY Programming Save Station KEY Programming Restore Station KEY Programming BILLHotel FeatureBOOTHHotel Feature Isdn Supplementary Service Message CancelPath Replacement Easy Alarm SET to Voice Mail Administration System AlarmsTimer Headset Mode Universal Answer Enter selected station number.e.g EU 6B Sets System KEY ProgrammingType of Phone Description BTN Sets See Default Data in MMC Type of Dial No Description Dial Numbering Plan Wlan Dial no Virt EXT Dial noMGI Dial no IP STN Dial no Credit None Chout NoneChoice None Conf Conference Conp None Connected Name Display RTO None Ring Plan Time Override Selfid Self System ID Reject None Ohva Reject Ring Plan RSV See Description Feature Codes Depend on Country Dial option number to make selection.e.g Smdr Options KEY MMC IN/OUT IncomingAnswer Intercom Call Dial the option number.e.g System Version Display CID Translation Table Station Pair When changing the COS MMC 749, Rate Calculation Table Costing Dial Plan Cost Rate Currency values£ or € Rate Calculation TableALL Cost Rates no Data Dial option number 0-4.e.g ALL Options are no VM Card Restart MBX Download ALL Stations YES ALL Groups no Assign Mailbox Auto Record Dial VM number via dial keypad 5000 Restart VM Halt Threshold 80% VM Alarm Not Used When the first Built-In Voice Mail port is used for VmmohAssign Vmmoh IN/OUT VM IN/OUT ALL Ring Plans DAY VM DAY/NIGHT REJ CLI RingingCLI Allow Caller ID Code Description Item Cost TableNo Entries Enter valid code numbere.g., 02 via dial Value TAX Rate SetupALL Rates are % TAX Rate Enter the tax rate or value via dial keypad ALL Rates are 100% Room Cost Rate Second LCR Option Description Default Number Plan LCR ClassLCR Time LCR Route Enable Technician Program Change Technician Passcode Default Passcode Customer Access MMC Number SVMi TX Level and Gain Action Display When a card is removed and a different type card is inserted Card PRE-INSTALL Are YOU SURE?NO Phone Volume Level Phone Volume Control 21D Depends on Phone Typeshown for 21D Proc Halt Processing System Restart are YOU SURE?YES Reset SystemClear Memory Fast Restart SET Country Code FAX Pair Hotel TimerTAX Rate Setup Hotel Operation Copy to Mcdb Customer Database CopyClear Mcdb Copy to Sram If you select YES, the display shows Program Download File Name Description MC File Control Press Volume button to confirm program type Ethernet Parameters Assign System Link IDAssign Network Trunk Assign Network COS Normal Assign Network Trunk BTN LCD Virtual Extension TypeBTN SET Large SET Enter virtual extension number Assign Network COS Dial the class of service number.01-30 Network Dial Translation Enter YES/NO to assign Mailbox to remote Assign Networking Options Dial the option number Priority 1 C1-S0 Priority 2 C1-S1 Priority 3 Self Assign System Reference Clock LAN Printer Parameters Enter type of data to be printed Parameter Description Ethernet Parameters Ethernet Parameters CTI Server Addr Display shows the system IP address MGI Parameters IP Type Private IP only Version Card Reset no VoIP Access Code SIP Options Voip IP TableOptions TB00 ENTRY00 MMC 830 System IP Addr ALL Others Empty Voip Access CodeWhen changing IP VoIP IP Table 834 H.323 Options Parameter Description Default Gateway Call ID Fast Setup Disable Fast Setup Enable MGI DSP Options RTP CHK TM OutbandTOS Field FAX Retry MGI Parameters 836 H.323 GK Options GK Registered GRQ SendUSE Multi E.164 Lists SIP Options GEN.NO Port Signal PortProvisional INV.NO Resp GW Domain Registered GW ServiceTimer 0NONE, 1UPDATE, 2REINVITE Server SIP 315 SIP User Private IP Addresses IP Phone Information Time Zone UpgradeJitter BUF MMC 841 ITP DSP Para Down = Phone Data System IP Options MGI GroupMGI User MGI DSP Options System IP Options ITP TX GAIN/HSET CTI Link OptionITP DSP Para SYS Data ITP Vers CommandITP TX GAIN/MIC ITP RX GAIN/SPKR Show License Status Wlan Parameters Parameter Description Defaultms When the cursor is on WLAN, press Volume button BWBS=BASIC WBS Range is 0-99900 ms.Default 6000 ms WIP Information Wlan IP/MAC List Wlan Configuration WIP Information Wlan IP/MAC List Wlan Configuration Enter WEP KEY values when the WBS WEP SER Only MMC Dtmfr DSP’S CID DSP’S R2MFC DSP’S Conf GROUP’S System Resource Display Print Alarm BUF Alarm ReportingView Alarms Clear Alarm BUF Enter desired option Code Alarm Name Definition MJA MCP2 Error System Fault System Alarm AssignmentsAlarm Notification DSP Error System DSP Fault Code Alarm Name DefinitionLCP/TASK Error LCP or Task Fault Dtrk Error Isdn or E1 card Fault MGI Error MGI card Fault Minor Error Minor Fault with Alarm Buffer saving Minor Error Minor Fault without Alarm Buffer saving ALL OFF Alarm ReportingMaintenance Busy ALL Idle Maintenance Busy Display shows busy functions No Diagnostic Time SET Diagnostic Time LAN Tech Programming LogsNnnn Type Range Virtual Cabinet SET MMC 724 Number Plab MMC 822 VIR.EXT Type MP Card Hardware Version DisplayOnly MMC System Options Auto Update Time System Speed Dial Assign Speed Dial Block MAX Count Access NUMNode Info TEL Number Initialize Port AME AAAACD ALG Dpim DaslDect Dhcp IP-SCP IPCIpdc IPM PCB OPXPAT PBA STA SLISmdr Smtp WLI WANWIM Programming Guide