Maintenance Busy, ALL Idle | Samsung 7100 guide

OfficeServ 7100 Call Server Programming Guide

[853] MAINTENANCE BUSY

This MMC is used to place stations, trunks and common resources equipment in a mainte- nance busy condition. This can be used to isolate suspected intermittent problems. Stations placed in maintenance busy will behave like a station in DND when called. The calling sta- tions display will show ‘MADE BUSY’. Stations receiving DID or E&M type calls will re- ceive a DND/ No more calls tone. The station display will still function with station and date.

When the busy station is accessed, it will function like a ‘locked all’ station. Trunks made busy cannot originate calls. Ring down type trunks will still ring the programmed destina- tion. Common resource equipment such as DSPs, CID DSPs and miscellaneous equipment such as page ports and voice mail card ports can also be placed in a maintenance busy state.

MAINTENANCE BUSY OPTIONS

No	Option	Description
0	TRK	Trunks

1	STN	Stations

2	PAGE	Page Ports

4	DTMFR	DTMF Receiver(4/DSP)
5	CID	CID Receiver(14/DSP)

6	R2MFC	R2MFC Receiver(8/DSP)

7	CONF	GRP #01-24

8	MGI	MGI Ports

DTMFR/CID/R2MFC DSP

If DTMFR, CID or R2MFC is selected when DSP is not mounted, display will show NONE. If mounted, display will show IDLE by default.

DEFAULT DATA

ALL IDLE

Samsung Business Communications

2-345

Image 389

Samsung 7100 manual Maintenance Busy, ALL Idle

Contents

Programming Guide Copyright Trademarks Audience Guide ContentsPurpose Console Screen Output Conventions First Edition Reference GuidesRevision History This page is intentionally left blank Instruction SymbolsRestriction Compliance with the National Version Standards Before using the Auto Record featureWhen changing the MMC 506, 807 Table of Contents MMC Programming Overview of Programming Procedure 100 414 MPD/PRS Signal Assign Trunk SignalSystem Timers STATION-WIDE Timers 177 Enable Technician Program TAX Rate SetupCustomer Access MMC Number Card PRE-INSTALL Abbreviation List of Figures Overview of MMC Pro Gramming 24B LCD DCS Euro Phone DCS Euro Phones DS-5038S Phone 2 DS/ITP-5000 Series Phones DS/ITP-5014D/5021D Phone DS-5014S/5007S Phone Using large LCD Phones Station Level Programming list Station Level ProgrammingMMC No MMC Name Station Lock System Related MMC list Operator Level Programming Station Related MMC list Trunk Related MMC list Group Related MMC list Timer and Tone Related MMC list Tables, Codes, AA, Dect and VM MMC list MMC No MMC Name Tables, Codes, AA, Dect and VM MMC list Technician Level Programming list SYS. I/O ModeOptions MGI DSP Options Alarm Reporting Wlan ConfigurationSystem Alarm Assignments Maintenance Busy Assign ADD on Module Alphabetically arranged Programming list MMC Name MMC No BSI RF Carrier Confirm Outgoing Call Hardware Version Display Pickup Groups System SIO Mode VoIP Access Code MMC VoIP IP Table Phone Function Program List by Function VoIP Function Networking Function LCR Function Wlan Function12 VoIP Function Programming list MMC Program No Program Description Auto Attendant/Voice Mail Function Hotel Function Diagnosis FunctionPage MMC Programming Type Description Station LockALL Stations Unlocked Assign Station COS Assign COS Contents ALL Station Passcodes Default passcodesChange User Passcode Type Call ForwardNone STATION-WIDE Timers System Timers To answer the C.O. call automatically SET Answer ModeALL Phones Ring Select all phones Dial 0, 1 or 2 to change ring mode Dial Volume Up/Down keysStation Name Display shows Dial station number.e.g Program Buttons Station Speed Dial Assign Speed Block Station Speed Dial Station Speed Dial Name KEY Extender Key Feature Extender Copy KEY Programming When using the Right Soft buttonStation KEY Programming System KEY Programming Status Description Station Status Assign BOSS/SECRETARY Pickup GroupsAssign Station Group Assign Station to page Zone Country Western Clock 12 Hour Display Lower Case Mode DescriptionDate Display Assign Date and Time Station ON/OFF Feature Default Description Not CONT.CID See Description Some Options Depend on CountryAuto ANS CO OFF Enblock 2LCD OFF Assign COS Contents Frequency Phone VolumePhone Ring Tone Alarms are Notset Alarm Reminder ClockNotset Today Alarm and Message View Memo Number Phone Volume Dial volume type.e.g No Messages Selected SET Programmed Message Alarm and Message Alarm Reminder Clock Blank Message Edit Text Message Conference Group Allow Group Conference Number First Caller ID DisplayAllow Caller ID Assign Review Block Option Description Large LCD Options MMC 719 Idle Display Language Phone LanguageEnglish None News Display Speed Executive State Answer ModeExec State Statein Related Items Invalid Feature DescriptionShow License Status SYSTEM-WIDE Timers DisableOpen Customer Programming Change Customer Passcode Passcode Change Customer Passcode Wlan Regst Change Feature PasscodeRing Plan Disa Alarm Alarm CLR Dect Regst Assign Disa Trunk Assign UA Device When setting the MMCCommon Bell Control Ringing Device Description Assign UA Device Common Bell ControlContinuous Unassigned Assign Loud Bell No BARGE-IN BARGE-IN TypeNo BARGE-IN With Tone Assign VM/AA Port When using the MMCNormal Port 1VMAA, 0NORMAL ICM Ring ICM RingCO Ring Data Ring Masternone Assign ADD-ON Module Customer ON/OFF PER Tenant Option Default Description VPN Enable OFF CancelICM EXT FWD OFF Did ERR Tone OFF SGR ALL OUT OFF CleanedChain FWD TRK Moniter OFF CO-CO TM ALL OFF Voip Realrbt OFFSmdr LOG OFF ALL Dial option number.e.g Station Group Door Ring Assignment ALL Ring Plans Disa Alarm Ringing Station Auto Print OFF Traffic Report Option Dial 0 for manual or 1 for automatic print Relay Type Voice Isdn Service Type Normal Station Extension Type Dial 0 5 to select station type Extension Type FAX Pair AA Group None Message no None Group Busy None WAKE-UP AnnouncementAA Group Message no Enter the AA group number Customer ON/OFF PER Station LCR Time Table LCR Digit Table Assign Station COS Enter the next ring plan class of service.e.g KEY Extender Pickup GroupsNo Pickup Groups Assigned Assign BOSS/SECRETARY Dial YES ANS YES Assign EXTENSION/TRUNK USE Copy Station Usable Account Code Assign Forced Code HOT LINE/OFF Hook Selection Assign Trunk MOH Source Assign Background Music Source Tone Assign Station MOH Source LCR Route Table LCR Class of ServiceLeast Cost Routing COS RCV YES SND YES Allow Caller IDRCV SND Disconnect Confirm Outgoing CallConfirm Tone Customer SET Relocation 48B 64B IDCS Allowed 12B 24B Relocate28D 18D IDCS 28D SLT Euro 6B Euro 12B Euro 24B 48B AOM 64B AOM STATION/TRUNK USE Group Copy Station Usable Dial YES Assign STATION/STATION USE Cadence Distinctive RingingTone Dial trunk or station number.e.g MMC Branch Group When using PRE FWD Busy option in MMC Preset Forward no AnswerINT EXT Dial call type 0, 1 or 2.e.g Empty Calling Party NumberBRI Options PRI Options Ringback Tone Message Customer ON/OFF PER Trunk Display show ALL Trunks CO Line Trunk LINE/PBX Line ALL Trunks Dtmf Trunk Dial TypeDtmf Type Dial Pulse Type Class Description Trunk Toll ClassALL Trunks F-STN Enter day toll class.e.g., 2 for CLS-B Station Name Trunk Name Entering Numbers Trunk CO TEL Number Assign Ring Plan Time ALL Trunks Ring Default Operator GroupTrunk Ring Assignment Forced Trunk Release Assign Trunk MOH Source Follows Trunk Trunk Status Read Trunk LINE/PBX Line Customer ON/OFF PER TrunkTrunk Dial Type Trunk Toll Class ALL Trunks Normal Assign Disa Trunk Immediate Start Assign Trunk SignalSignalling condition type Nonenormal 414 MPD/PRS SignalPRS MPD MMC TRUNK-WIDE Timers ALL Trunks Report YES Report Trunk Abandon DataReport no Report YES CRC4 on 417 E1/PRI CRC4 Option Mode BRI and PRI Card Restart BRI Options Channel ANY YES Power Feed no Display shows first BRI channel Trunk CO TEL Number Calling Party NumberBRI & PRI Card Restart MSN Digit PRI Options PRI ModeNormal Same Connid Dial first PRI trunk number in PRI card.e.g CW YES OPT Accept MSN Digit ALL Ring Plans COS Trunk COS ALL TRK COS Trunk 423 S/T ModeBRI S0 Mapping BRI S0 Mapping Normal Trunk CID Trunks Trunk Gain Description Trunk Gain Control Assign TRUNK/TRUNK USE SET H-TRK Default Data Action Display Costing Dial Plan Cost RateALL TRUNKS/ALL Dial Plans ALL Cost Rates Assigned Display trunk connection status Connection Status Display trunk status in conference Station Status Trunk TMC Gain 437 16TRK Gain Control Default Data Action See Description Counter Default DescriptionSYSTEM-WIDE Counters Enter number from above list.e.g Timer Name Default Range Unit Description System Timers CO Confirm Time Display Delay TMCO-CO Disconnect Confirm Tone TM First Digit Time MCL Delay TimeHOK Flash MAX TM HOK Flash MIN TM MS LED on Time Power Down TimeOFF Hook Ring INT Ohva Answer Time When timers value is ‘0’ See Description Some Timers Depend on Country Display shows first timer value STATION-WIDE Timers Call Forward Description Range TRUNK-WIDE Timers Disa Answr Conn Delay 151 MAKE/BREAK 33 Make Pulses PER Second 10 PPS Pulse MAKE/BREAK RatioMAKE/BREAK Ratio Pulse PER Second Type Description Range Assign Date and Time Unit milliseconds When changing the MMCTone Cadence Terrupt Start Time End Time Assign Ring Plan Time Ring Plan Start None END None Unit Cost PER MP 0200 PENCE, Call Cost Rate 100 Percent Call CostDisplay Description Unit Cost PER MP SLI Ring Cadence 160 Interrupted MSG Waiting Lamp CadenceInterrupt LED 1000MS-ON 1000MS-OFF No Holiday Assigned Follows Ring Plan Holiday Assignment Room Clean Time Hotel TimerCheck OUT Time Check in END TM Tone Source Assign Date and Time Daylight AssignmentNo YY Start END Assign Operator Group Type 2 UCD Assign Station GroupType 1 UCD Groups Calls to a group Normal Group Dial next feature option and continue Station Group Name Trunk group Assign Trunk Group LCR Programming No Stations Assigned Assign Station to page Zone Assign External page Zone System 200 Entries Stations 1 Block Assigned Assign Speed Block Assign System Speed Dial Station Speed Dial Name UCD Options Ring Next Time Final DestinationUCD Recall Time WRAP-UP Time Alloutæfinal Auto LOG OUTAgent PIN no Group Busy Next Press Volume button to select UCD group or dial Smdr Options Assign Review BlockPhones 10 Bins Call LOG Block Allow Text Messaging Allow Group Conference ALL Stations ALL Trunks None STATION/TRUNK USE GroupAssign STATION/STATION USE Assign TRUNK/TRUNK USE MGI Group Display shows the first available option MGI User Copy COS Contents Assign COS Contents Flash YES Feature YESFOLLOW-ME YES Forward YES RNG Plan YES REM. Hold YESSecure YES SET Rloc Dial COS.e.g ALL Entries are SET to Toll Deny Table Toll Allowance Table Toll Deny Table Entries SET to Z Entries SET to Assign Wild Character ANS/RLS Assign System Speed Dial No Names System Speed Dial by Name Assign System Speed Dial Assign Forced Code Authorization Code Account Code Special Code Description Toll Pass CODE/SPECIAL Code Table Toll Restriction LCR Digit 0001 Digit LCR Digit 0005 Digit LCR Digit Table LCR Time Table LCR Route Table LCR Class of Service Digit String KEY LCR Modify Digit TableOption Description Max. No. of Digit Entries NOF DEL DGT Enter digits to be appended.e.g DGT Did Number and Name TranslationPRI Name Enter valid index numbere.g., 005 via dial keypad Enter call wait option via dial keypad Leave a Message On Vacation Gone Home Programmed Station Message Network Code UK LCR OptionPIN Code CCC Option LCR Modify Digit Table UCD Options UCD Agent ID MY Area Code Idle Display Copy KEY Programming Save Station KEY Programming Restore Station KEY Programming BILLHotel FeatureBOOTHHotel Feature Path Replacement Message CancelEasy Alarm SET to Isdn Supplementary Service Timer System AlarmsHeadset Mode Universal Answer Voice Mail Administration Enter selected station number.e.g Type of Phone Description System KEY ProgrammingBTN Sets EU 6B Sets See Default Data in MMC Type of Dial No Description Dial Numbering Plan MGI Dial no Virt EXT Dial noIP STN Dial no Wlan Dial no Choice None Chout NoneConf Conference Conp None Connected Name Display Credit None RTO None Ring Plan Time Override Selfid Self System ID Reject None Ohva Reject Ring Plan RSV See Description Feature Codes Depend on Country Dial option number to make selection.e.g Smdr Options Answer IncomingIntercom Call KEY MMC IN/OUT Dial the option number.e.g System Version Display CID Translation Table Station Pair When changing the COS MMC 749, Rate Calculation Table Costing Dial Plan Cost Rate Currency values£ or € Rate Calculation TableALL Cost Rates no Data Dial option number 0-4.e.g ALL Options are no VM Card Restart MBX Download ALL Stations YES ALL Groups no Assign Mailbox Auto Record Dial VM number via dial keypad 5000 Restart VM Halt Threshold 80% VM Alarm Not Used When the first Built-In Voice Mail port is used for VmmohAssign Vmmoh IN/OUT VM IN/OUT ALL Ring Plans DAY VM DAY/NIGHT REJ CLI RingingCLI Allow Caller ID Code Description Item Cost TableNo Entries Enter valid code numbere.g., 02 via dial ALL Rates are % TAX Rate SetupTAX Rate Value Enter the tax rate or value via dial keypad ALL Rates are 100% Room Cost Rate Second LCR Option Description Default LCR Time LCR ClassLCR Route Number Plan Enable Technician Program Change Technician Passcode Default Passcode Customer Access MMC Number SVMi TX Level and Gain Action Display When a card is removed and a different type card is inserted Card PRE-INSTALL Are YOU SURE?NO Phone Volume Level Phone Volume Control 21D Depends on Phone Typeshown for 21D Proc Halt Processing Clear Memory Reset SystemFast Restart System Restart are YOU SURE?YES SET Country Code TAX Rate Setup Hotel TimerHotel Operation FAX Pair Clear Mcdb Customer Database CopyCopy to Sram Copy to Mcdb If you select YES, the display shows Program Download File Name Description MC File Control Press Volume button to confirm program type Assign Network Trunk Assign System Link IDAssign Network COS Ethernet Parameters Normal Assign Network Trunk BTN SET Virtual Extension TypeLarge SET BTN LCD Enter virtual extension number Assign Network COS Dial the class of service number.01-30 Network Dial Translation Enter YES/NO to assign Mailbox to remote Assign Networking Options Dial the option number Priority 1 C1-S0 Priority 2 C1-S1 Priority 3 Self Assign System Reference Clock LAN Printer Parameters Enter type of data to be printed Parameter Description Ethernet Parameters Ethernet Parameters CTI Server Addr Display shows the system IP address MGI Parameters IP Type Private IP only Version Card Reset no VoIP Access Code SIP Options Voip IP TableOptions When changing IP Voip Access CodeVoIP IP Table TB00 ENTRY00 MMC 830 System IP Addr ALL Others Empty 834 H.323 Options Parameter Description Default Gateway Call ID Fast Setup Disable Fast Setup Enable MGI DSP Options TOS Field OutbandFAX Retry RTP CHK TM MGI Parameters 836 H.323 GK Options USE Multi E.164 GRQ SendLists GK Registered SIP Options Provisional Port Signal PortINV.NO Resp GEN.NO Timer 0NONE, 1UPDATE, 2REINVITE Server Registered GW ServiceSIP GW Domain 315 SIP User Private IP Addresses IP Phone Information Jitter BUF UpgradeMMC 841 ITP DSP Para Down = Phone Data Time Zone MGI User MGI GroupMGI DSP Options System IP Options System IP Options ITP DSP Para CTI Link OptionSYS Data ITP TX GAIN/HSET ITP TX GAIN/MIC CommandITP RX GAIN/SPKR ITP Vers Show License Status Wlan Parameters Parameter Description Defaultms When the cursor is on WLAN, press Volume button BWBS=BASIC WBS Range is 0-99900 ms.Default 6000 ms WIP Information Wlan IP/MAC List Wlan Configuration WIP Information Wlan IP/MAC List Wlan Configuration Enter WEP KEY values when the WBS WEP SER Only MMC Dtmfr DSP’S CID DSP’S R2MFC DSP’S Conf GROUP’S System Resource Display View Alarms Alarm ReportingClear Alarm BUF Print Alarm BUF Enter desired option Code Alarm Name Definition MJA MCP2 Error System Fault System Alarm AssignmentsAlarm Notification DSP Error System DSP Fault Code Alarm Name DefinitionLCP/TASK Error LCP or Task Fault Dtrk Error Isdn or E1 card Fault MGI Error MGI card Fault Minor Error Minor Fault with Alarm Buffer saving Minor Error Minor Fault without Alarm Buffer saving ALL OFF Alarm ReportingMaintenance Busy ALL Idle Maintenance Busy Display shows busy functions No Diagnostic Time SET Diagnostic Time LAN Tech Programming LogsNnnn Type Range Virtual Cabinet SET MMC 724 Number Plab MMC 822 VIR.EXT Type MP Card Hardware Version DisplayOnly MMC System Options Auto Update Time System Speed Dial Assign Speed Dial Block Node Info Access NUMTEL Number MAX Count Initialize Port ACD AAAALG AME Dect DaslDhcp Dpim Ipdc IPCIPM IP-SCP PAT OPXPBA PCB Smdr SLISmtp STA WLI WANWIM Programming Guide