OfficeServ 7100 Call Server Programming Guide

[415] REPORT TRUNK ABANDON DATA

Allows the system administrator or technician to enable or disable the reporting of aban- doned Trunk Line calls for which CLIP information has been collected on a per-trunk basis. There are two options for this MMC:

No

Option

Description

0

REPORT: NO

Abandoned call records for incoming calls with CLIP information will not

 

 

be printed on SMDR or stored in the system call abandon list. These

 

 

records will continue to be stored in the station review list.

 

 

 

1

REPORT: YES

Abandoned call records for incoming calls with CLIP information will be

 

 

printed on SMDR and stored in the system call abandon list. These re-

 

 

cords will also be stored in the station review list.

DEFAULT DATA

ALL TRUNKS REPORT: YES

ACTION

 

 

DISPLAY

1)

Press Transfer button and enter 415.

 

 

[701]

TRK ABNDN

 

Display shows:

REPORT:YES

2)

Dial trunk number.(e.g., 705)

 

 

[705]

TRK ABNDN

 

OR

REPORT:YES

 

Use Volume button to select trunk and press

 

 

 

Right Soft button to move cursor.

 

 

3)

Dial 1 for YES or 0 for NO.

 

 

[705]

TRK ABNDN

 

OR

REPORT:NO

 

Use Volume button to select option and press

 

 

 

Right Soft button to return to step 2.

 

 

4)Press Transfer button to save and exit.

OR

Press Speaker button to save and advance to next MMC.

RELATED ITEMS

MMC 725

SMDR OPTIONS

Samsung Business Communications

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Samsung 7100 manual Report Trunk Abandon Data, ALL Trunks Report YES, Report no