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OfficeServ 7100 Call Server

Programming Guide

Contents

Main OfficeServ 7100 Call Server Programming Guide COPYRIGHT TRADEMARKS INTRODUCTION Purpose Audience Guide Contents Conventions Console Screen Output Reference Guides Revision History Page SAFETY CONCERNS Symbols Warning Caution WARNING CAUTION TABLE OF CONTENTS INTRODUCTION I SAFETY CONCERNS V CHAPTER 1. Overview of MMC Programming 1-1 CHAPTER 2. MMC Programming 2-1 Page Page Page Page ABBREVIATION I LIST OF FIGURES LIST OF TABLES CHAPTER 1. Overview of MMC Pro- gramming 1.1 Introduction to Programming 1.2 Digital Phones 1.2.1 DCS Euro Phones Figure 1.1 24B LCD DCS Euro Phone 1.2.2 DS/ITP-5000 Series Phones Figure 1.3 DS/ITP-5014D/5021D Phone Page 1.3 Cautions in Programming 1.4 Program List by Users Level 1.4.1 Station Level Programming 1.4.2 Operator Level Programming 1.4.2.1 System Related MMC 1.4.2.2 Station Related MMC The MMC programs related to the function of the station are as follows: 1.4.2.3 Trunk Related MMC The MMC programs related to the function of the trunk are as follows: 1.4.2.4 Timer and Tone Related MMC The MMC programs related to the function of the timer and tone are as follows: 1.4.2.5 Group Related MMC The MMC programs related to the function of a group are as follows: 1.4.2.6 Tables, Codes, AA, DECT and VM MMC The MMC programs related to the function of the tables, codes, AA, DECT and VM are as follows: Page 1.4.3 Technician Level Programming Page 1.5 Programming List by Name This programming list is arranged alphabetically Page Page Page Page Page Page 1.6 Program List by Function 1.6.1 Phone Function 1.6.2 Networking Function 1.6.3 VoIP Function 1.6.4 WLAN Function 1.6.5 LCR Function 1.6.6 Auto Attendant/Voice Mail Function 1.6.7 Diagnosis Function 1.6.8 Hotel Function Page CHAPTER 2. MMC Programming 2.1 Overview of Programming Procedure 2.2 Programming Procedure [100] STATION LOCK Page [101] CHANGE USER PASSCODE [102] CALL FORWARD Page [103] SET ANSWER MODE Page [104] STATION NAME Page [105] STATION SPEED DIAL Page [106] STATION SPEED DIAL NAME [107] KEY EXTENDER NONE Page [108] STATION STATUS Page [109] DATE DISPLAY Page [110] STATION ON/OFF Allows the system administrator to set any of the phone features listed below. Page Page [111] PHONE RING TONE [112] ALARM REMINDER CLOCK Page [113] VIEW MEMO NUMBER ENTER CHARACTERS DEFAULT DATA ACTION DISPLAY RELATED ITEMS [114] PHONE VOLUME Page [115] SET PROGRAMMED MESSAGE [116] ALARM AND MESSAGE Page [117] EDIT TEXT MESSAGE [118] CONFERENCE GROUP CONDITIONS ENTERING CONFERENCE GROUP NAME DEFAULT DATA ACTION DISPLAY Page [119] CALLER ID DISPLAY [120] LARGE LCD OPTIONS Page [121] PHONE LANGUAGE Page [122] NEWS DISPLAY SPEED [125] EXECUTIVE STATE ENTER CHARACTERS DEFAULT DATA ACTION DISPLAY Page [199] SHOW LICENSE STATUS [200] OPEN CUSTOMER PROGRAMMING [201] CHANGE CUSTOMER PASSCODE [202] CHANGE FEATURE PASSCODE Page [203] ASSIGN UA DEVICE [204] COMMON BELL CONTROL [205] ASSIGN LOUD BELL [206] BARGE-IN TYPE [207] ASSIGN VM/AA PORT [208] ASSIGN RING TYPE DEFAULT DATA ACTION DISPLAY RELATED ITEMS [209] ASSIGN ADD-ON MODULE [210] CUSTOMER ON/OFF PER TENANT Page Page Page Page [211] DOOR RING ASSIGNMENT [214] DISA ALARM RINGING STATION [217] TRAFFIC REPORT OPTION Page [219] RELAY TYPE [220] ISDN SERVICE TYPE [221] EXTENSION TYPE Page [222] FAX PAIR [224] WAKE-UP ANNOUNCEMENT Page [300] CUSTOMER ON/OFF PER STATION Allows the following features to be enabled/disabled on a per-station basis. Page [301] ASSIGN STATION COS Page [302] PICKUP GROUPS [303] ASSIGN BOSS/SECRETARY [304] ASSIGN EXTENSION/TRUNK USE Page [305] ASSIGN FORCED CODE [306] HOT LINE/OFF HOOK SELECTION CONDITIONS DEFAULT DATA PROGRAM BUTTONS A C TI O N D IS P L A Y [308] ASSIGN BACKGROUND MUSIC SOURCE [309] ASSIGN STATION MOH SOURCE [310] LCR CLASS OF SERVICE [312] ALLOW CALLER ID [314] CONFIRM OUTGOING CALL [315] CUSTOMER SET RELOCATION Page Page [316] COPY STATION USABLE [317] ASSIGN STATION/STATION USE [318] DISTINCTIVE RINGING Page [319] BRANCH GROUP [320] PRESET FORWARD NO ANSWER Page [323] CALLING PARTY NUMBER [326] RINGBACK TONE MESSAGE [400] CUSTOMER ON/OFF PER TRUNK Page [401] TRUNK LINE/PBX LINE [402] TRUNK DIAL TYPE [403] TRUNK TOLL CLASS Page [404] TRUNK NAME [405] TRUNK CO TEL NUMBER ENTERING NUMBERS DEFAULT DATA ACTION DISPLAY RELATED ITEMS [406] TRUNK RING ASSIGNMENT [407] FORCED TRUNK RELEASE [408] ASSIGN TRUNK MOH SOURCE [409] TRUNK STATUS READ Page [410] ASSIGN DISA TRUNK [412] ASSIGN TRUNK SIGNAL [414] MPD/PRS SIGNAL Page [415] REPORT TRUNK ABANDON DATA [417] E1/PRI CRC4 OPTION [418] BRI AND PRI CARD RESTART [419] BRI OPTIONS Page Page Page [420] PRI OPTIONS This MMC allows the technician to program a PRI trunk card. Page [421] MSN DIGIT [422] TRUNK COS Page [423] S/T MODE [424] BRI S0 MAPPING [425] CID TRUNKS [426] TRUNK GAIN CONTROL [428] ASSIGN TRUNK/TRUNK USE [432] SET H-TRK [433] COST RATE [434] CONNECTION STATUS DEFAULT DATA ACTION DISPLAY Press Transfer button to exit. Page Page [436] TRUNK TMC GAIN [437] 16TRK GAIN CONTROL [500] SYSTEM-WIDE COUNTERS SEE DESCRIPTION Page [501] SYSTEM TIMERS Allows the technician to adjust individual timers as necessary. TIMER TABLE Page Page Page SEE DESCRIPTION SOME TIMERS DEPEND ON COUNTRY Page [502] STATION-WIDE TIMERS Page [503] TRUNK-WIDE TIMERS Allows certain trunk timer values to be changed on a per-trunk basis or for all trunks. Page Page [504] PULSE MAKE/BREAK RATIO [505] ASSIGN DATE AND TIME [506] TONE CADENCE Page [507] ASSIGN RING PLAN TIME Page [508] CALL COST [510] SLI RING CADENCE Page [511] MSG WAITING LAMP CADENCE [512] HOLIDAY ASSIGNMENT [513] HOTEL TIMER [514] TONE SOURCE [515] DAYLIGHT ASSIGNMENT [600] ASSIGN OPERATOR GROUP [601] ASSIGN STATION GROUP Page Page Page Page [602] STATION GROUP NAME [603] ASSIGN TRUNK GROUP Page [604] ASSIGN STATION TO PAGE ZONE [605] ASSIGN EXTERNAL PAGE ZONE [606] ASSIGN SPEED BLOCK Page [607] UCD OPTIONS Page Page Page [608] ASSIGN REVIEW BLOCK [609] CALL LOG BLOCK [611] ALLOW TEXT MESSAGING [612] ALLOW GROUP CONFERENCE [614] STATION/TRUNK USE GROUP [615] MGI GROUP Page [616] MGI USER [700] COPY COS CONTENTS [701] ASSIGN COS CONTENTS Page Page Page [702] TOLL DENY TABLE [703] TOLL ALLOWANCE TABLE Page [704] ASSIGN WILD CHARACTER [705] ASSIGN SYSTEM SPEED DIAL [706] SYSTEM SPEED DIAL BY NAME Page [707] AUTHORIZATION CODE [708] ACCOUNT CODE [709] TOLL PASS CODE/SPECIAL CODE TABLE Page [710] LCR DIGIT TABLE [711] LCR TIME TABLE [712] LCR ROUTE TABLE Page [713] LCR MODIFY DIGIT TABLE Page [714] DID NUMBER AND NAME TRANSLATION Page Page [715] PROGRAMMED STATION MESSAGE [716] UK LCR OPTION Page [717] UCD AGENT ID [718] MY AREA CODE [719] IDLE DISPLAY [720] COPY KEY PROGRAMMING [721] SAVE STATION KEY PROGRAMMING [722] STATION KEY PROGRAMMING Page Page Page [723] SYSTEM KEY PROGRAMMING Page [724] DIAL NUMBERING PLAN FEATURE NUMBERING DIAL KEYPAD Feature Code Assignments and Default Page SEE DESCRIPTION FEATURE CODES DEPEND ON COUNTRY Page [725] SMDR OPTIONS Refer to ENTERING CHARACTERS in MMC 104, STATION NAME. SEE DESCRIPTION SOME OPTIONS DEPEND ON COUNTRY Page [727] SYSTEM VERSION DISPLAY [728] CID TRANSLATION TABLE [740] STATION PAIR DEFAULT DATA ACTION DISPLAY Keypad.(e.g., 201) RELATED ITEMS [746] COSTING DIAL PLAN Page [747] RATE CALCULATION TABLE Page [750] VM CARD RESTART ALL OPTIONS ARE NO Page [751] ASSIGN MAILBOX [752] AUTO RECORD Page [753] WARNING DESTINATION [754] VM HALT DEFAULT DATA ACTION DISPLAY Press 1 to confirm. RELATED ITEMS [755] VM ALARM [756] ASSIGN VMMOH DEFAULT DATA ACTION DISPLAY press Right Soft button to move cursor. OR [757] VM IN/OUT [758] VM DAY/NIGHT [759] CLI RINGING Page [760] ITEM COST TABLE Page [761] TAX RATE SETUP Page [762] ROOM COST RATE [763] SECOND LCR Page [800] ENABLE TECHNICIAN PROGRAM [801] CHANGE TECHNICIAN PASSCODE [802] CUSTOMER ACCESS MMC NUMBER [805] TX LEVEL AND GAIN Page [806] CARD PRE-INSTALL Page [807] PHONE VOLUME CONTROL Page [810] HALT PROCESSING [811] RESET SYSTEM [812] SET COUNTRY CODE [813] HOTEL OPERATION [815] CUSTOMER DATABASE COPY Page [818] PROGRAM DOWNLOAD [819] MC FILE CONTROL Page [820] ASSIGN SYSTEM LINK ID [821] ASSIGN NETWORK TRUNK [822] VIRTUAL EXTENSION TYPE ACTION DISPLAY RELATED ITEMS [823] ASSIGN NETWORK COS Page [824] NETWORK DIAL TRANSLATION DEFAULT DATA ACTION DISPLAY Page [825] ASSIGN NETWORKING OPTIONS Page [826] ASSIGN SYSTEM REFERENCE CLOCK [829] LAN PRINTER PARAMETERS Page [830] ETHERNET PARAMETERS This MMC provides a mean to configure the Internet Protocol(IP) addressing of the MCP card. Page Page [831] MGI PARAMETERS CONDITIONS DEFAULT DATA A CT I O N D IS P L AY RELATED ITEMS [832] VoIP ACCESS CODE Page [833] VoIP IP TABLE [834] H.323 OPTIONS This MMC provides various VoIP support options. The options set in this MMC apply sys- tem wide. Page [835] MGI DSP OPTIONS This MMC provides various MGI DSP options. Page Page [836] H.323 GK OPTIONS Page [837] SIP OPTIONS Page Page Page [839] SIP USER [838] PRIVATE IP ADDRESSES [840] IP PHONE INFORMATION Page Page [841] SYSTEM IP OPTIONS Page Page Page [845] WLAN PARAMETERS SIP PARAMETER SEE DESCRIPTION Page Page Page [846] WIP INFORMATION Page [848] WLAN IP/MAC LIST [849] WLAN CONFIGURATION Page [850] SYSTEM RESOURCE DISPLAY [851] ALARM REPORTING Page [852] SYSTEM ALARM ASSIGNMENTS Page Page Page Page Page Page [853] MAINTENANCE BUSY Page [854] DIAGNOSTIC TIME [856] TECH PROGRAMMING LOGS [857] VIRTUAL CABINET SET Page [859] HARDWARE VERSION DISPLAY [861] SYSTEM OPTIONS Page Page [863] NODE INFO [890] INITIALIZE PORT ABBREVIATION A B C D E G H I K L M N O P Q R S T U V W X Programming Guide

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