CHAPTER 2. Ошибка! Стиль не определен.
(continued)
No | Option | Description |
0 | TYPE(contd) | d) The callers place in queue is always maintained. |
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| Additional programming for this type of UCD group is in MMC |
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| 607. There is a maximum of 20 UCD groups available on a sys- |
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| tem due to availability of system resources. |
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| 3 AA: This is used to group a number of AA ports. An Auto Atten- |
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| dant(AA) card must be installed in the system to do this. |
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| 4 |
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| 5 MESSAGE: Used to group a number of extensions to serve as a |
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| message desk or message group. When one of the stations in this |
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| type of group leaves a message to another station the messaged |
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| station will return the message to the message group so any mem- |
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| ber can answer the call. If a station is a member of more than one |
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| message group, then any message indications made by that station |
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| would be for the first numerical message group they are a member |
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| of. It is not recommended to program stations in to multiple station |
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| groups. |
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| 6 S0 STN GRP: This is used to group a number of S0 stations for a |
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| video conference. |
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| 7 VMSUCD GRP: This is used to collect UCD queuing prompts from |
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| the |
1 | RING MODE | Each group can have one of the following ring modes. This will decide |
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| how calls are placed to the group. |
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| 0 SEQUENTIAL: The stations listed as ‘members’(see below) will be |
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| called on a ‘first available’ basis. Calls will first go to the first mem- |
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| ber; if the first member is busy, calls will go to the second member; if |
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| the second member is busy, calls will go to the third member, and so |
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| on. This type of group is useful for placing the bulk of the incoming |
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| calls with a selected individual, and other members only getting the |
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| calls when that member is busy. The number of members allowed |
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| for a sequential group is 48. |
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| 1 DISTRIBUTED: The first call will go to the first member, the second |
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| call will go to the second member, the third call will go to the third |
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| member. This type of group is useful for evenly distributing the call |
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| among all group members. The number of members allowed for a |
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| distributed group is 48. |
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| 2 UNCONDITIONAL: Calls are placed to all group members simulta- |
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| neously. |
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| This reduces the number of members of the groups to 32. If a group |
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| member is busy, they can receive |
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| 300. This ring mode option is not available for UCD or VMAA groups. |
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| The SGR INC BUSY option is not available for unconditional ring |
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| mode. |
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