CHAPTER 2. Ошибка! Стиль не определен.

(continued)

No

Option

Description

0

TYPE(contd)

d) The callers place in queue is always maintained.

 

 

Additional programming for this type of UCD group is in MMC

 

 

607. There is a maximum of 20 UCD groups available on a sys-

 

 

tem due to availability of system resources.

 

 

3 AA: This is used to group a number of AA ports. An Auto Atten-

 

 

dant(AA) card must be installed in the system to do this.

 

 

4 BI-VMS: This is the voice mail group for the Built-In Voice Mail card.

 

 

5 MESSAGE: Used to group a number of extensions to serve as a

 

 

message desk or message group. When one of the stations in this

 

 

type of group leaves a message to another station the messaged

 

 

station will return the message to the message group so any mem-

 

 

ber can answer the call. If a station is a member of more than one

 

 

message group, then any message indications made by that station

 

 

would be for the first numerical message group they are a member

 

 

of. It is not recommended to program stations in to multiple station

 

 

groups.

 

 

6 S0 STN GRP: This is used to group a number of S0 stations for a

 

 

video conference.

 

 

7 VMSUCD GRP: This is used to collect UCD queuing prompts from

 

 

the SVMi-20. The group members will be the VM ports.

1

RING MODE

Each group can have one of the following ring modes. This will decide

 

 

how calls are placed to the group.

 

 

0 SEQUENTIAL: The stations listed as members(see below) will be

 

 

called on a first availablebasis. Calls will first go to the first mem-

 

 

ber; if the first member is busy, calls will go to the second member; if

 

 

the second member is busy, calls will go to the third member, and so

 

 

on. This type of group is useful for placing the bulk of the incoming

 

 

calls with a selected individual, and other members only getting the

 

 

calls when that member is busy. The number of members allowed

 

 

for a sequential group is 48.

 

 

1 DISTRIBUTED: The first call will go to the first member, the second

 

 

call will go to the second member, the third call will go to the third

 

 

member. This type of group is useful for evenly distributing the call

 

 

among all group members. The number of members allowed for a

 

 

distributed group is 48.

 

 

2 UNCONDITIONAL: Calls are placed to all group members simulta-

 

 

neously.

 

 

This reduces the number of members of the groups to 32. If a group

 

 

member is busy, they can receive off-hook ring if defined in MMC

 

 

300. This ring mode option is not available for UCD or VMAA groups.

 

 

The SGR INC BUSY option is not available for unconditional ring

 

 

mode.

 

 

 

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Samsung Business Communications

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Samsung 7100 manual Groups