4.FREQUENTLY ASKED QUESTIONS

Teledyne API – Technical Manual - Model 300E Family CO Analyzers

Frequently Asked Questions

4.FREQUENTLY ASKED QUESTIONS

4.1.FAQ’S

The following is a list from the Teledyne API’s Customer Service Department of the most commonly asked questions relating to the M300E/EM CO Analyzer.

Q:Why does the ENTR key sometimes disappear on the Front Panel Display?

A:During certain types of adjustments or configuration operations, the ENTR key will disappear if you select a setting that is nonsensical (such as trying to set the 24-hour clock to 25:00:00) or out of the allowable range for that parameter (such as selecting an iDAS hold off period of more than 20 minutes).

Once you adjust the setting in question to an allowable value, the ENTR key will re-appear.

Q:Why is the ZERO or SPAN key not displayed during calibration?

A:The M300E/EM disables certain these keys expected span or zero value entered by the users is too different from the gas concentration actually measured value at the time. This is to prevent the accidental recalibration of the analyzer to an out-of-range response curve.

EXAMPLE: The span set point is 40 ppm but gas concentration being measured is only 5 ppm. For more information, see Sections 13.3.3 and 13.3.4.

Q:How do I enter or change the value of my Span Gas?

A:Press the CONC key found under the CAL or CALS buttons of the main SAMPLE display menus to enter the expected CO span concentration.

See Section 3.6.2.3 or Zero/Span Calibration3.6.2.4 for more information.

Q:Why does the analyzer not respond to span gas?

A:Section 13.3.3 has some possible answers to this question.

Q:Is there an optional midpoint calibration?

A:There is an optional mid-point linearity adjustment; however, midpoint adjustment is applicable only to applications where CO measurements are expected above 100 ppm. Call Teledyne API’s Service Department for more information on this topic.

Q:What do I do if the concentration on the instrument's front panel display does not match the value recorded or displayed on my data logger even if both instruments are properly calibrated?

A:This most commonly occurs for one of the following reasons:

A difference in circuit ground between the analyzer and the data logger or a wiring problem;

A scale problem with the input to the data logger.

The analog outputs of the M300E/EM can be manually adjusted to compensate for either or both of these effects, see Section 7.4.5;

The analog outputs are not calibrated, which can happen after a firmware upgrade.

Both the electronic scale and offset of the analog outputs can be adjusted (see Section 7.4.3). Alternately, use the data logger itself as the metering device during calibrations procedures.

Q:How do I perform a leak check? A: See Section 12.3.3.

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Teledyne M300EM operation manual Frequently Asked Questions, 4.1.FAQ’S